Complaint

Complaint number
NTB-000-073  
NTB Type
8.4. Transport related corruption  
Complaint
The driver got to the weigh bridge and weighed the truck and was asked by the operators to pay some amount of money. As the driver refused to do so, they asked him to continue his journey knowing that this will cause him problem with both the police and other weigh bridge operators.  
Status note
After about 10 minutes, the driver called to confirm his release  
Progress update note
While speaking with one operator (Anthony) with the Phone number 0208335953, he insisted that the continues his journey. GSA staff then asked him to attach a signed note to the driver's documents to confirm that the driver weighed the truck but there was light out. The operator refused but GSA staff insisted that he should do so. After about Fifteen (15) minutes of discussion, another operator (lady) who refused to identify herself asked GSA staff to tell the driver to go round and mount the scale a second time because the light came back; this GSA staff explained to the driver.  
Policy or regulatory NTB
No 
Location
Ghana: Accra - Exit Accra (Other)  
Reporting Country
Burkina Faso  
Reporting Town
Accra  
Date of incident
2018-02-03  
Status
Resolved  
Date of resolution
2018-02-03  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2018-02-21 14:39  
Modified
2018-02-21 14:42