Complaint

Complaint number
NTB-000-185  
NTB Type
8.4. Transport related corruption  
Complaint
The driver was stopped at the checkpoint and asked to park. After parking the truck, the officer said that the truck was too close to the barrier therefore the driver should pay GH 20.00  
Status note
The moment GSA staff asked to speak to the Police officer, the latter gave the driver's papers to him to go.  
Progress update note
The driver called to report the issue and GSA staff asked to speak to the Police officer. When the driver was taking the phone to the officer, the latter gave him his documents to continue his journey. However, they have kept the driver for about an hour.  
Policy or regulatory NTB
No 
Location
Ghana: Exit Nandoli (coming from Burkina Faso) (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2018-12-20  
Status
Resolved  
Date of resolution
2018-12-20  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2018-12-20 14:54  
Modified
2018-12-20 14:56