Complaint

Complaint number
NTB-000-334  
NTB Type
Other type: Intimidation in order to extort money  
Complaint
The driver got to the Police barrier and was checked. While he was crossing the barrier, the back of his truck touched the barrier which fell on the ground. According to the driver nothing happened to the barrier but the Police took his papers to their station and were intimidating him to pay some money if not they would put him behind the bars.  
Status note
The driver called later on to confirm his release  
Progress update note
GSA staff speaking to one Officer was told that the driver knocked their barrier and that they were yet to receive the way forward from their in Charge.
GSA staff then explained to the Officer that it wasn't an intentional act from the driver. He continued by asking the Officer if it wasn't a minor offence that could need only a cautioning or an advice.
The officer promised to get back to GSA staff.  
Policy or regulatory NTB
No 
Location
Ghana: Between Yapei and Barbato (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2021-06-17  
Status
Resolved  
Date of resolution
2021-06-17  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2021-06-17 15:49  
Modified
2021-06-17 15:50