Non-Tariff Barriers :: Complaints

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-214	8.4. Transport related corruption	2019-06-22	Ghana: Tamale	Burkina Faso	Resolved 2019-06-22	View
Complaint:	The driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
Resolution status note:	The driver released
NTB-000-215	8.4. Transport related corruption	2019-06-24	Ghana: Kimtapo	Burkina Faso	Resolved 2019-06-24	View
Complaint:	The driver was asked to pay GH 5.00 without checking his papers.
Resolution status note:	Immediately after this discussion, the driver was released
NTB-000-216	8.4. Transport related corruption	2019-06-25	Ghana: Exit Wa	Burkina Faso	Resolved 2019-06-25	View
Complaint:	Police asked the driver to GH 5.00 without checking his papers.
Resolution status note:	While the driver was going to give the phone to the police, he was given his papers to go.
NTB-000-217	Misunderstanding between officers and driver	2019-06-26	Ghana: 3-km from Tamale (going to Paga)	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
Resolution status note:	The driver was released after the discussion
NTB-000-218	Misunderstanding between the driver and officers	2019-06-26	Ghana: Savulgu	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver was handcuffed and put behind the bars by the police because he failed to stop.
Resolution status note:	The driver was released after the discussion
NTB-000-219	8.8. Issues related to transit	2019-06-26	Ghana: Bolga MTTU	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver was stopped and being processed to court because he was not on seat belt
Resolution status note:	The driver was released
NTB-000-220	Unnecessary delay on the corridor	2019-06-30	Ghana: Kumasi Traffic light	Burkina Faso	Resolved 2019-06-30	View
Complaint:	The driver was stopped and being processed to court because the Police claimed he violated the traffic light, which the driver said was not true.
Resolution status note:	The driver was released after few minutes.
NTB-000-222	unnecessary delays on the corridor	2019-07-01	Ghana: Entrance Walewale	Burkina Faso	Resolved 2019-07-01	View
Complaint:	The driver got to the checkpoint and stopped. One Officer asked him to pay GH 1.00 and leave. The driver's mate did give the money to the officer in question and they continued their way. on their way going another officer pursued them with Police car, stopped them and asked the first officer to bring back the money so that they could take the driver'sdocuments. They took the documents and lesft.
Resolution status note:	The driver was released right away
NTB-000-224	8.4. Transport related corruption	2019-07-03	Ghana: Sawla	Burkina Faso	Resolved 2019-07-03	View
Complaint:	Six (6) trucks (Adama Zou, 11GM9248; Mamadou Wologuem, AY8312; Ouatara Inoussa, AL8177; Ibrahim Kouraogo, LP8915; Konfako Samake, AX9909; Oumar Koulibali, AJ1501) were stopped and asked to pay money because they didn't have any weighing paper from Tema to Sawla.
Resolution status note:	The drivers were released upon paying the money to Police
NTB-000-225	8.4. Transport related corruption	2019-07-17	Ghana: Entrance Buipe	Burkina Faso	Resolved 2019-07-17	View
Complaint:	Driver was stooped by the Police who claimed he was speeding at 65 km/h whilst the driver said he was going at 55km/h. Therefore the Police asked the driver to pay GH 10.00.
Resolution status note:	After the discussion with the Inspector, the driver was released
NTB-000-226	8.4. Transport related corruption	2019-07-17	Ghana: Engtrance Techiman	Burkina Faso	Resolved 2019-07-17	View
Complaint:	The Police asked the driver to provide his papers, fire extinguisher and warning triangle. The driver did. But the Police insisted that he pays Gh 5.00.
Resolution status note:	After the intervention of GSA staff the driver was released to go.
NTB-000-227	8.4. Transport related corruption	2019-07-22	Ghana: Exit Wa	Burkina Faso	Resolved 2019-07-22	View
Complaint:	Four trucks were stopped by the MTTD Officers and the drivers were asked to pay GH 5.00 each withoout any reason.
Resolution status note:	Right after the discussion with the Officers, the driver was released.
NTB-000-228	8.4. Transport related corruption	2019-08-01	Ghana: 26 km from Tachiman (coming from BF)	Burkina Faso	Resolved 2019-08-01	View
Complaint:	The driver got to the Officers and slowed down. One officer ordered him to continue. as he was going another officer pursued and stopped him for Fail to stop
Resolution status note:	The driver was released right after the discussion
NTB-000-229	8.4. Transport related corruption	2019-08-06	Ghana: Fufulso Police barrier	Burkina Faso	Resolved 2019-08-06	View
Complaint:	The Police stopped three trucks going to Burkina Faso and asked them to pay GH 100.00 because they were not having weight certificates from the various weighing stations.
Resolution status note:	After the intervention of Mr. Baya, the drivers were released.
NTB-000-230	8.4. Transport related corruption	2019-08-07	Ghana: Police barrier entrance Nandoli	Burkina Faso	Resolved 2019-08-07	View
Complaint:	The Police stoppped the driver and asked him to pay GH 5.00 even though his papers were on point. Because of this the driver was kept at the barrier for more than two hours.
Resolution status note:	The driver was released when he tried to give the phone to the Police
NTB-000-231	8.4. Transport related corruption	2019-08-08	Ghana: About 30km to Pong Tamale ( coming from BF)	Burkina Faso	Resolved 2019-08-08	View
Complaint:	The policve stopped the driver and asked him to GH 5.00 even though his papers were on point.
Resolution status note:	After their refusal to take the phone from the driver and speak to GSA staff, the Police released the papers .
NTB-000-232	8.4. Transport related corruption	2019-08-15	Ghana: Djema MTTD	Burkina Faso	Resolved 2019-08-15	View
Complaint:	The driver was stopped and asked to pay an unspecified amount because Axle load operators failed to issue scale papers to the driver but stamped on the goods' documents.
Resolution status note:	Even though it took about an hour, the driver was released after GSA staff's intervention
NTB-000-233	8.4. Transport related corruption	2019-08-26	Ghana: Barrier before Nandoli ( going to BF)	Burkina Faso	Resolved 2019-08-26	View
Complaint:	Six (6) trucks were stopped by the Police and asked to GH 5.00 each before they can be allowed to continue their journey.
Resolution status note:	the drivers were released after the intervention of Mr. Sasu
NTB-000-234	8.4. Transport related corruption	2019-08-29	Ghana: Exit Techiman	Burkina Faso	Resolved 2019-08-29	View
Complaint:	The driver was stopped and the Police requested for his papers, first aid box and fire extinguisher which he provided. But the Police kept these items and asked the driver to pay some money.
Resolution status note:	While GSA staff was still talking to the Officer, the latter gave the papers to the driver to continue his journey
NTB-000-235	8.4. Transport related corruption	2019-08-30	Ghana: Jenaso	Burkina Faso	Resolved 2019-08-23	View
Complaint:	The stopped the driver and asked him to pay GH 100.00 without any reason.
Resolution status note:	the driver was released

History
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Request History
4 previous requests available
====
Session
+ –
Session
- Config
  userAgentd87ede2a7a28973d7f81f4e32c0b97da
  time1713592330
  timeout10
  languageen
====
Request
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Request

Cake Params
- controllercomplaints
- actionindex
- named
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  sortdate_of_incident
  directionasc
  resolved1
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  urlresolved_complaints/page:10/sort:date_of_incident/direction:asc
- form(empty)
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  Status.rejected0
  Status.resolved1
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  contain
  0Country
  1ImposingRegion
  2LocationType
  3Location
  4NtbType
  5NtmCode
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  8Status
  9TariffCode
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  11ResolutionComment
  options
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$_GET
- urlresolved_complaints/page:10/sort:date_of_incident/direction:asc
Cookie

To view Cookies, add CookieComponent to Controller

Current Route
- keys(empty)
- options
  named
  resolved1
- defaults
  controllercomplaints
  actionindex
  resolved1
  plugin(null)
- template/resolved_complaints/*
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- _compiledRoute#^/resolved_complaints(?:/(?P<_args_>.*))?[/]*$#
- __headerMap
  typecontent_type
  methodrequest_method
  serverserver_name
====

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Sql Logs

default

Query	Affected	Num. rows	Took (ms)	Actions
SHOW FULL COLUMNS FROM `complaints`	35	35	1
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'utf8_general_ci';	1	1	1
SHOW FULL COLUMNS FROM `users`	23	23	1
SHOW FULL COLUMNS FROM `countries`	9	9	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `regions`	2	2	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `regions_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_focal_points`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `towns`	3	3	1	maybe slow
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'latin1_swedish_ci';	1	1	1
SHOW FULL COLUMNS FROM `sectors`	2	2	1	maybe slow
SHOW FULL COLUMNS FROM `sectors_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `roles`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `comments`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `attachments`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `location_types`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `locations`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `location_types_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `ntb_types`	10	10	1	maybe slow
SHOW FULL COLUMNS FROM `ntb_types_locales`	5	5	1	maybe slow
SHOW FULL COLUMNS FROM `statuses`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `statuses_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `ntm_codes`	5	5	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `sms`	13	13	1	maybe slow
SHOW FULL COLUMNS FROM `tariff_codes`	6	6	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_tariff_codes`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `tariff_codes_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `emails`	4	4	1	maybe slow
SELECT COUNT(*) AS `count` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0	1	1	0
SELECT `Complaint`.`id`, `Complaint`.`unique_number`, `Complaint`.`user_id`, `Complaint`.`user_details`, `Complaint`.`user_email`, `Complaint`.`complaint`, `Complaint`.`original_complaint`, `Complaint`.`country_id`, `Complaint`.`town_id`, `Complaint`.`imposing_region_id`, `Complaint`.`reporting_country_id`, `Complaint`.`reporting_region_id`, `Complaint`.`location_type_id`, `Complaint`.`location_id`, `Complaint`.`location_other`, `Complaint`.`date_of_incident`, `Complaint`.`ntb_type_id`, `Complaint`.`ntb_type_other`, `Complaint`.`ntm_code_id`, `Complaint`.`status_id`, `Complaint`.`product_description`, `Complaint`.`country_origin_id`, `Complaint`.`currency_id`, `Complaint`.`value`, `Complaint`.`original_locale`, `Complaint`.`is_spam`, `Complaint`.`resolved_date`, `Complaint`.`created`, `Complaint`.`created_by`, `Complaint`.`modified`, `Complaint`.`modified_by`, `Complaint`.`progress_update`, `Complaint`.`offline`, `Complaint`.`offline_comment`, `Complaint`.`policy`, `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `ImposingRegion`.`id`, `ImposingRegion`.`name`, `ReportingCountry`.`id`, `ReportingCountry`.`name`, `ReportingCountry`.`short_name`, `ReportingCountry`.`fre_name`, `ReportingCountry`.`fre_short_name`, `ReportingCountry`.`por_name`, `ReportingCountry`.`por_short_name`, `ReportingCountry`.`currency`, `ReportingCountry`.`member`, `ReportingRegion`.`id`, `ReportingRegion`.`name`, `Location`.`id`, `Location`.`name`, `Location`.`location_type_id`, `Location`.`country_id`, `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName`, `NtmCode`.`id`, `NtmCode`.`level`, `NtmCode`.`code`, `NtmCode`.`description`, `NtmCode`.`parent_id`, `LocationType`.`id`, `LocationType`.`name`, `LocationType`.`order`, `LocationType`.`select_box`, `Status`.`id`, `Status`.`name`, `Status`.`order`, `Status`.`default`, `Status`.`rejected`, `Status`.`resolved`, `Status`.`nonactionable`, `ResolutionComment`.`id`, `ResolutionComment`.`complaint_id`, `ResolutionComment`.`user_id`, `ResolutionComment`.`comment`, `ResolutionComment`.`resolution`, `ResolutionComment`.`created`, `ResolutionComment`.`modified` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0 ORDER BY `Complaint`.`date_of_incident` asc LIMIT 180, 20	20	20	0
SELECT `ComplaintsLocale`.`trans_id`, `ComplaintsLocale`.`id`, `ComplaintsLocale`.`complaint`, `ComplaintsLocale`.`locale` FROM `complaints_locales` AS `ComplaintsLocale` WHERE `ComplaintsLocale`.`id` IN ('5d124342-0fb8-4f3e-b7f0-953ec5bdc882', '5d124868-6144-4ba9-b502-9a45c5bdc882', '5d124a02-2000-4f2c-bd89-9743c5bdc882', '5d133f3d-d338-4bdc-9a6b-f134c5bdc882', '5d139e6b-581c-4ed7-823e-4846c5bdc882', '5d13a398-42ac-4bf4-a568-4744c5bdc882', '5d19da2b-b1d8-4807-9031-462dc5bdc882', '5d1a0e39-24c4-4e29-923b-4293c5bdc882', '5d1c9852-33a0-41e4-861a-5961c5bdc882', '5d2edade-9f88-43bf-b2a6-ccf6c5bdc882', '5d2ef1c7-a734-4b09-856f-dac2c5bdc882', '5d429efe-060c-41ec-a1ab-cee4c5bdc882', '5d42f317-5454-47dc-ba68-fd58c5bdc882', '5d4a92cf-af10-420b-9aad-5988c5bdc882', '5d4a95de-1ae8-4517-958e-5cd5c5bdc882', '5d4c0eb7-a7c8-4acb-9b12-4a2ac5bdc882', '5d5a59c4-ad10-417a-af00-7242c5bdc882', '5d63ae60-ac3c-4c26-8c44-9d65c5bdc882', '5d679309-bc60-4484-ac35-baabc5bdc882', '5d690ee0-05d0-4c80-b954-e128c5bdc882')	4	4	0
SELECT `TariffCode`.`id`, `TariffCode`.`heading`, `TariffCode`.`description`, `TariffCode`.`parent_id`, `TariffCode`.`lft`, `TariffCode`.`rght`, (concat(`TariffCode`.`heading`, ": ", `TariffCode`.`description`)) AS `TariffCode__name`, `ComplaintsTariffCode`.`id`, `ComplaintsTariffCode`.`complaint_id`, `ComplaintsTariffCode`.`tariff_code_id` FROM `tariff_codes` AS `TariffCode` JOIN `complaints_tariff_codes` AS `ComplaintsTariffCode` ON (`ComplaintsTariffCode`.`complaint_id` IN ('5d124342-0fb8-4f3e-b7f0-953ec5bdc882', '5d124868-6144-4ba9-b502-9a45c5bdc882', '5d124a02-2000-4f2c-bd89-9743c5bdc882', '5d133f3d-d338-4bdc-9a6b-f134c5bdc882', '5d139e6b-581c-4ed7-823e-4846c5bdc882', '5d13a398-42ac-4bf4-a568-4744c5bdc882', '5d19da2b-b1d8-4807-9031-462dc5bdc882', '5d1a0e39-24c4-4e29-923b-4293c5bdc882', '5d1c9852-33a0-41e4-861a-5961c5bdc882', '5d2edade-9f88-43bf-b2a6-ccf6c5bdc882', '5d2ef1c7-a734-4b09-856f-dac2c5bdc882', '5d429efe-060c-41ec-a1ab-cee4c5bdc882', '5d42f317-5454-47dc-ba68-fd58c5bdc882', '5d4a92cf-af10-420b-9aad-5988c5bdc882', '5d4a95de-1ae8-4517-958e-5cd5c5bdc882', '5d4c0eb7-a7c8-4acb-9b12-4a2ac5bdc882', '5d5a59c4-ad10-417a-af00-7242c5bdc882', '5d63ae60-ac3c-4c26-8c44-9d65c5bdc882', '5d679309-bc60-4484-ac35-baabc5bdc882', '5d690ee0-05d0-4c80-b954-e128c5bdc882') AND `ComplaintsTariffCode`.`tariff_code_id` = `TariffCode`.`id`)	0	0	0
SELECT `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `countries` AS `Country` LEFT JOIN `focal_points` AS `FocalPoint` ON (`FocalPoint`.`country_id` = `Country`.`id`) WHERE `Country`.`member` = 1 ORDER BY `name` ASC	15	15	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BJ'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da7b-3aac-4895-879c-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BF'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa29-b610-4f6a-bb28-0612c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CV'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CI'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da84-7460-4ef7-9eb6-39fac0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GM'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GH'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da69-13d8-49d0-ad22-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GN'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GW'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'LR'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'ML'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NE'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da8c-b374-4d89-96a0-39f9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SN'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa08-f9f0-4b67-9e2d-0545c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SL'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'TG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da95-21e4-4eff-8899-39f8c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `Region`.`id`, `Region`.`name` FROM `regions` AS `Region` WHERE 1 = 1	2	2	0
SELECT `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName` FROM `ntb_types` AS `NtbType` WHERE `NtbType`.`allow` = 1 ORDER BY `NtbType`.`position` ASC	77	77	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 ORDER BY `Status`.`order` ASC	5	5	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE 1 = 1 ORDER BY `Status`.`order` ASC	7	7	0

Query Explain:

Click an "Explain" link above, to see the query explanation.

====

Timer

+ –

Memory

Peak Memory Use 16.56 MB

Message	Memory use
Component initialization	10.21 MB
Controller action start	10.27 MB
Controller render start	11.69 MB
View render complete	13.55 MB

Timers

Total Request Time: 570 (ms)

Message	Time in ms	Graph
Core Processing (Derived)	371.56
Component initialization and startup	1.73
Controller action	56.44
» Complaint->find()	5.60
» Complaint->find() #2	19.49
» Country->find()	4.99
» Region->find()	0.23
» NtbType->find()	4.28
» NtbType->find() #2	4.39
» Status->find()	0.40
» Status->find() #2	0.26
Render Controller Action	64.63
» Rendering View	62.66
» » Rendering APP/views/complaints/index.ctp	52.16
» » » Rendering CORE/plugins/octoplus/views/elements/paging.ctp	4.11
» » Rendering APP/views/layouts/default.ctp	10.29
» » » Rendering APP/views/elements/dock_menu.ctp	0.22
» » » Rendering APP/views/elements/ntbbanner.ctp	4.41
» » » » Rendering APP/views/elements/login_banner.ctp	2.92
» » » » » Rendering APP/views/elements/login.ctp	2.65
» » » Rendering APP/views/elements/ntbmenu.ctp	4.55
» » » Rendering APP/views/elements/ntbfooter.ctp	0.07

====

Log
+ –

Logs

====
Variables
+ –
View Variables
- localeeng
- countries
  ECOWAS
  BJBenin
  BFBurkina Faso
  CICôte d'Ivoire
  GHGhana
  NGNigeria
  SNSenegal
  TGTogo
- ntbTypes
  Category 1. Government participation in trade & restrictive practices tolerated by governments
  4e09b8bd-a198-4b79-a9e5-103ec0a803051.1. Export subsidies
  4e09b8d1-1fec-47ef-920c-0f53c0a803051.2. Government monopoly in export/import
  4e0c68dc-5dcc-48dd-b6f3-6f9ac0a803051.3. State subsidies, procurement, trading, state ownership
  d67edb0e-a31d-11e0-af43-000c292ff6141.4. Preference given to domestic bidders/suppliers
  d67f1ce0-a31d-11e0-af43-000c292ff6141.5. Requirement for counter trade
  d67f2f64-a31d-11e0-af43-000c292ff6141.6. Domestic assistance programmes for companies
  d67f409e-a31d-11e0-af43-000c292ff6141.7. Discriminatory or flawed government procurement policies
  d67f5336-a31d-11e0-af43-000c292ff6141.8. Import bans
  d67f645c-a31d-11e0-af43-000c292ff6141.9. Determination of eligibility of an exporting country by the importing country
  d67f765e-a31d-11e0-af43-000c292ff6141.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country
  d67f886a-a31d-11e0-af43-000c292ff6141.11. Occupational safety and health regulation
  d67f9ac6-a31d-11e0-af43-000c292ff6141.12. Multiplicity and Controls of Foreign exchange market
  d67faca0-a31d-11e0-af43-000c292ff6141.13. "Buy national" policy
  d67fbe7a-a31d-11e0-af43-000c292ff6141.14. Lack of coordination between government institutions
  d67fcfd2-a31d-11e0-af43-000c292ff6141.15. Other
  Category 2. Customs and administrative entry procedures
  d67fe0da-a31d-11e0-af43-000c292ff6142.1. Government imposing antidumping duties
  d67ff28c-a31d-11e0-af43-000c292ff6142.2. Arbitrary customs classification
  d6800362-a31d-11e0-af43-000c292ff6142.3. Issues related to the rules of origin
  d68015a0-a31d-11e0-af43-000c292ff6142.4. Import licensing
  d6802680-a31d-11e0-af43-000c292ff6142.5. Decreed customs surcharges
  d6803846-a31d-11e0-af43-000c292ff6142.6. Additional taxes and other charges
  d6804962-a31d-11e0-af43-000c292ff6142.7. International taxes and charges levied on imports and other tariff measures
  d6805b28-a31d-11e0-af43-000c292ff6142.8. Lengthy and costly customs clearance procedures
  d6806c12-a31d-11e0-af43-000c292ff6142.9. Issues related to transit fees
  d6807ed2-a31d-11e0-af43-000c292ff6142.10. Inadequate or unreasonable customs procedures and charges
  d6808fee-a31d-11e0-af43-000c292ff6142.11. Lack of control in Customs infrastructure
  d680a0c4-a31d-11e0-af43-000c292ff6142.12. Lack of capacity of Customs officers
  d680b2d0-a31d-11e0-af43-000c292ff6142.13. Issues related to Pre-Shipment Inspections
  d680c3e2-a31d-11e0-af43-000c292ff6142.14. Other
  4d480568-810c-43b9-8f97-7ce442c5ea45Category 3. Technical barriers to trade (TBT)
  4d480586-bc1c-4f01-b5e3-2e1442c5ea45Category 4. Sanitary & phyto-sanitary (SPS) measures
  Category 5. Specific limitations
  d681956a-a31d-11e0-af43-000c292ff6145.1. Quantitative restrictions
  d681a65e-a31d-11e0-af43-000c292ff6145.2. Exchange controls
  d681b82e-a31d-11e0-af43-000c292ff6145.3. Export taxes
  d681c922-a31d-11e0-af43-000c292ff6145.4. Quotas
  d681da02-a31d-11e0-af43-000c292ff6145.5. Import licensing requirements
  d681ec2c-a31d-11e0-af43-000c292ff6145.6. Proportion restrictions of foreign to domestic goods (local content requirement)
  d681fd3e-a31d-11e0-af43-000c292ff6145.7. Minimum import price limits
  d6820f18-a31d-11e0-af43-000c292ff6145.8. Embargoes
  d682205c-a31d-11e0-af43-000c292ff6145.9. Non-automatic licensing
  d6823254-a31d-11e0-af43-000c292ff6145.10. Prohibitions
  d68243c0-a31d-11e0-af43-000c292ff6145.11. Quantitative safeguard measures
  d68255d6-a31d-11e0-af43-000c292ff6145.12. Export restraint arrangements
  d68266fc-a31d-11e0-af43-000c292ff6145.13. Other quantity control measures
  d682785e-a31d-11e0-af43-000c292ff6145.14. Restrictive licenses
  d6828a60-a31d-11e0-af43-000c292ff6145.15. Other
  Category 6. Charges on imports
  d6829b5e-a31d-11e0-af43-000c292ff6146.1. Prior import deposits and subsidies
  d682ad1a-a31d-11e0-af43-000c292ff6146.2. Administrative fees
  d682be86-a31d-11e0-af43-000c292ff6146.3. Special supplementary duties
  d682d088-a31d-11e0-af43-000c292ff6146.4. Import credit discriminations
  d682e1cc-a31d-11e0-af43-000c292ff6146.5. Variable levies
  d682f3a6-a31d-11e0-af43-000c292ff6146.6. Border taxes
  d68304c2-a31d-11e0-af43-000c292ff6146.7. Other
  Category 7. Other procedural problems
  d683170a-a31d-11e0-af43-000c292ff6147.1. Arbitrariness
  d68327ea-a31d-11e0-af43-000c292ff6147.2. Discrimination
  d68338b6-a31d-11e0-af43-000c292ff6147.3. Corruption
  d6834a68-a31d-11e0-af43-000c292ff6147.4. Costly procedures
  d6835b66-a31d-11e0-af43-000c292ff6147.5. Lengthy procedures
  d6836d2c-a31d-11e0-af43-000c292ff6147.6. Lack of information on procedures (or changes thereof)
  d6837e48-a31d-11e0-af43-000c292ff6147.7. Complex variety of documentation required
  d683902c-a31d-11e0-af43-000c292ff6147.8. Consular and Immigration Issues
  d683a134-a31d-11e0-af43-000c292ff6147.9. Inadequate trade related infrastructure
  d683c1aa-a31d-11e0-af43-000c292ff6147.10. Other
  Category 8. Transport, Clearing and Forwarding
  134ae3f8-9813-11e1-be2a-00e08128b0718.1. Government Policy and regulations
  13746138-9813-11e1-be2a-00e08128b0718.2. Administrative (Border Operating Hours, delays at border posts, etc.)
  139dea58-9813-11e1-be2a-00e08128b0718.3. Immigration requirements (Visa, travel permit)
  13c9ccfe-9813-11e1-be2a-00e08128b0718.4. Transport related corruption
  13f328f6-9813-11e1-be2a-00e08128b0718.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)
  141e6da4-9813-11e1-be2a-00e08128b0718.6. Vehicle standards
  d683b2f0-a31d-11e0-af43-000c292ff6148.7. Costly Road user charges /fees
  3746f9d4-98f6-11e1-be2a-00e08128b0718.8. Issues related to transit
  otherOther
  policyPolicy or Regulatory NTB
  notPolicyNot a policy or regulatory NTB
- statuses
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- regions
  08391dd0-3d26-11e4-916c-0800200c9a66ECOWAS
  08391dd0-3d26-11e4-916c-0800201c9a66UEMOA
- allStatuses
  4cc5a0be-045c-4434-a342-43b5c0a80305New (Not reviewed)
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  4cc5a0f0-4218-4545-8158-4343c0a80305Rejected
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- complaints
  0
  Complaint
  id5d124342-0fb8-4f3e-b7f0-953ec5bdc882
  unique_number214
  user_id(null)
  user_detailsFarouk Agouda Truck: 11 LP 5392 Tel: 0556978911
  user_emailgershonewman@gmail.com
  complaintThe driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
  original_complaintThe driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherTamale
  date_of_incident2019-06-22
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-22
  created2019-06-25 17:52:34
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-25 17:53:48
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGsa staff received this complaint from Ziad and called the driver for clarification and also to interact with the Police. At that very moment the driver was being released to continue his journey.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d12438c-3018-49f7-8c44-94cbc5bdc882
  complaint_id5d124342-0fb8-4f3e-b7f0-953ec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver released
  resolution1
  created2019-06-25 17:53:48
  modified2019-06-25 17:53:48
  ComplaintsLocale(empty)
  TariffCode(empty)
  1
  Complaint
  id5d124868-6144-4ba9-b502-9a45c5bdc882
  unique_number215
  user_id(null)
  user_detailsBaro Saidou Truck: 11 LP 3176 Tel: 0276320018
  user_emailgershonewman@gmail.com
  complaintThe driver was asked to pay GH 5.00 without checking his papers.
  original_complaintThe driver was asked to pay GH 5.00 without checking his papers.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherKimtapo
  date_of_incident2019-06-24
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-24
  created2019-06-25 18:14:32
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-25 18:15:36
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff upon hearing this spoke with one of the officers who denied asking for money but rather said that the driver was misbehaving. That Officer later gave the phone to another officer to whom GSA staff explained the experience harassment he had during his fact finding trip during the week.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked to pay GH 5.00 without checking his papers.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d1248a8-5da8-4c2f-a2fa-9743c5bdc882
  complaint_id5d124868-6144-4ba9-b502-9a45c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentImmediately after this discussion, the driver was released
  resolution1
  created2019-06-25 18:15:36
  modified2019-06-25 18:15:36
  ComplaintsLocale(empty)
  TariffCode(empty)
  2
  Complaint
  id5d124a02-2000-4f2c-bd89-9743c5bdc882
  unique_number216
  user_id(null)
  user_detailsIssaca Kossimbo Truck: 11 KP 4733 Tel:0278388297
  user_emailgershonewman@gmail.com
  complaintPolice asked the driver to GH 5.00 without checking his papers.
  original_complaintPolice asked the driver to GH 5.00 without checking his papers.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Wa
  date_of_incident2019-06-25
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-25
  created2019-06-25 18:21:22
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-25 18:23:40
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff asked the driver to give the telephone to the officer for more clarification.
  offline0
  offline_comment
  policy0
  complaint_languagePolice asked the driver to GH 5.00 without checking his papers.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d124a8c-bb50-4301-9c7f-9c6dc5bdc882
  complaint_id5d124a02-2000-4f2c-bd89-9743c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhile the driver was going to give the phone to the police, he was given his papers to go.
  resolution1
  created2019-06-25 18:23:40
  modified2019-06-25 18:23:40
  ComplaintsLocale(empty)
  TariffCode(empty)
  3
  Complaint
  id5d133f3d-d338-4bdc-9a6b-f134c5bdc882
  unique_number217
  user_id(null)
  user_detailsJaneAS Abubakar Truck: 7368 Tel: 0243435398
  user_emailgershonewman@gmail.com
  complaintThe driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
  original_complaintThe driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other3-km from Tamale (going to Paga)
  date_of_incident2019-06-26
  ntb_type_idother
  ntb_type_otherMisunderstanding between officers and driver
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-26
  created2019-06-26 11:47:41
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-26 12:19:25
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff spoke to the Officer in charge and pleaded that the driver be released. He also assured the Officer to warn the driver of the consequences of misconduct on the road.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d1346ad-4cfc-4253-a2dc-f391c5bdc882
  complaint_id5d133f3d-d338-4bdc-9a6b-f134c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released after the discussion
  resolution1
  created2019-06-26 12:19:25
  modified2019-06-26 12:19:25
  ComplaintsLocale(empty)
  TariffCode(empty)
  4
  Complaint
  id5d139e6b-581c-4ed7-823e-4846c5bdc882
  unique_number218
  user_id(null)
  user_detailsZacharia Kabore Truck: 11 KL 8739 Tel: 0274558539
  user_emailgershonewman@gmail.com
  complaintThe driver was handcuffed and put behind the bars by the police because he failed to stop.
  original_complaintThe driver was handcuffed and put behind the bars by the police because he failed to stop.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherSavulgu
  date_of_incident2019-06-26
  ntb_type_idother
  ntb_type_otherMisunderstanding between the driver and officers
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-26
  created2019-06-26 18:33:47
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-26 18:36:48
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateSpeaking with the Police GSA staff pleaded on the driver's behalf and asked that the Police permit him to continue his journey. But again he advised the driver to desist from such conduct.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was handcuffed and put behind the bars by the police because he failed to stop.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d139f20-a31c-4345-b5ad-436cc5bdc882
  complaint_id5d139e6b-581c-4ed7-823e-4846c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released after the discussion
  resolution1
  created2019-06-26 18:36:48
  modified2019-06-26 18:36:48
  ComplaintsLocale(empty)
  TariffCode(empty)
  5
  Complaint
  id5d13a398-42ac-4bf4-a568-4744c5bdc882
  unique_number219
  user_id(null)
  user_detailsAHMED Abubakar Truck: As 1753 Tel: 0269880607
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped and being processed to court because he was not on seat belt
  original_complaintThe driver was stopped and being processed to court because he was not on seat belt
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherBolga MTTU
  date_of_incident2019-06-26
  ntb_type_id3746f9d4-98f6-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-26
  created2019-06-26 18:55:52
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-26 18:58:19
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff spoke to the Officers and requested that the driver should be forgiven for the first time since he said it wasn't intentional.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped and being processed to court because he was not on seat belt
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id3746f9d4-98f6-11e1-be2a-00e08128b071
  name8.8. Issues related to transit
  short_nameIssues related to transit
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.8
  allow1
  link_id
  ntm_code_id(null)
  position89
  headingName8.8. Issues related to transit
  fullName8.8. Issues related to transit
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d13a42b-ed48-4ff3-81e7-4e9ec5bdc882
  complaint_id5d13a398-42ac-4bf4-a568-4744c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released
  resolution1
  created2019-06-26 18:58:19
  modified2019-06-26 18:58:19
  ComplaintsLocale(empty)
  TariffCode(empty)
  6
  Complaint
  id5d19da2b-b1d8-4807-9031-462dc5bdc882
  unique_number220
  user_id(null)
  user_detailsSidibe Yakouba Truck: 11 KG 6309 Tel: 0274164270
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped and being processed to court because the Police claimed he violated the traffic light, which the driver said was not true.
  original_complaintThe driver was stopped and being processed to court because the Police claimed he violated the traffic light, which the driver said was not true.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherKumasi Traffic light
  date_of_incident2019-06-30
  ntb_type_idother
  ntb_type_otherUnnecessary delay on the corridor
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-30
  created2019-07-01 12:02:19
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-07-01 12:03:26
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff upon hearing this spoke to the Officers and asked them that the driver be released. He assured them that he will personally caution the driver on the issue.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped and being processed to court because the Police claimed he violated the traffic light, which the driver said was not true.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d19da6e-124c-467f-99da-4bd6c5bdc882
  complaint_id5d19da2b-b1d8-4807-9031-462dc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released after few minutes.
  resolution1
  created2019-07-01 12:03:26
  modified2019-07-01 12:03:26
  ComplaintsLocale(empty)
  TariffCode(empty)
  7
  Complaint
  id5d1a0e39-24c4-4e29-923b-4293c5bdc882
  unique_number222
  user_id(null)
  user_detailsMoustafa Kirakoue Truck: 11KJ 9379 Tel: 0269695076
  user_emailgershonewman@gmail.com
  complaintThe driver got to the checkpoint and stopped. One Officer asked him to pay GH 1.00 and leave. The driver's mate did give the money to the officer in question and they continued their way. on their way going another officer pursued them with Police car, stopped them and asked the first officer to bring back the money so that they could take the driver'sdocuments. They took the documents and lesft.
  original_complaintThe driver got to the checkpoint and stopped. One Officer asked him to pay GH 1.00 and leave. The driver's mate did give the money to the officer in question and they continued their way. on their way going another officer pursued them with Police car, stopped them and asked the first officer to bring back the money so that they could take the driver'sdocuments. They took the documents and lesft.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Walewale
  date_of_incident2019-07-01
  ntb_type_idother
  ntb_type_otherunnecessary delays on the corridor
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-07-01
  created2019-07-01 15:44:25
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-07-01 15:46:45
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked the driver to go to where the officers were so that he can talk to them. The driver got the Officers and, speaking with one of them, the latter agreed that there was a confusion in the instructions given to the driver.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver got to the checkpoint and stopped. One Officer asked him to pay GH 1.00 and leave. The driver's mate did give the money to the officer in question and they continued their way. on their way going another officer pursued them with Police car, stopped them and asked the first officer to bring back the money so that they could take the driver'sdocuments. They took the documents and lesft.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d1a0ec5-22bc-4c5f-9682-41bac5bdc882
  complaint_id5d1a0e39-24c4-4e29-923b-4293c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released right away
  resolution1
  created2019-07-01 15:46:45
  modified2019-07-01 15:46:45
  ComplaintsLocale(empty)
  TariffCode(empty)
  8
  Complaint
  id5d1c9852-33a0-41e4-861a-5961c5bdc882
  unique_number224
  user_id
  user_detailsAdama Zou Truck: 11 GM 9248 Tel: 0574240157
  user_emailgershonewman@gmail.com
  complaintSix (6) trucks (Adama Zou, 11GM9248; Mamadou Wologuem, AY8312; Ouatara Inoussa, AL8177; Ibrahim Kouraogo, LP8915; Konfako Samake, AX9909; Oumar Koulibali, AJ1501) were stopped and asked to pay money because they didn't have any weighing paper from Tema to Sawla.
  original_complaintSix (6) trucks (Adama Zou, 11GM9248; Mamadou Wologuem, AY8312; Ouatara Inoussa, AL8177; Ibrahim Kouraogo, LP8915; Konfako Samake, AX9909; Oumar Koulibali, AJ1501) were stopped and asked to pay money because they didn't have any weighing paper from Tema to Sawla.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherSawla
  date_of_incident2019-07-03
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-07-03
  created2019-07-03 13:58:10
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-07-03 14:02:20
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called GSA staff spoke with the Police who said till the drivers pay something they will not be allowed to go since they've escaped all the axle load stations.
  offline0
  offline_comment
  policy0
  complaint_languageSix (6) trucks (Adama Zou, 11GM9248; Mamadou Wologuem, AY8312; Ouatara Inoussa, AL8177; Ibrahim Kouraogo, LP8915; Konfako Samake, AX9909; Oumar Koulibali, AJ1501) were stopped and asked to pay money because they didn't have any weighing paper from Tema to Sawla.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d1c994c-37cc-436d-a803-5935c5bdc882
  complaint_id5d1c9852-33a0-41e4-861a-5961c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe drivers were released upon paying the money to Police
  resolution1
  created2019-07-03 14:02:20
  modified2019-07-03 14:02:20
  ComplaintsLocale
  0
  trans_id47
  id5d1c9852-33a0-41e4-861a-5961c5bdc882
  complaint
  localefre
  1
  trans_id48
  id5d1c9852-33a0-41e4-861a-5961c5bdc882
  complaint
  localepor
  TariffCode(empty)
  9
  Complaint
  id5d2edade-9f88-43bf-b2a6-ccf6c5bdc882
  unique_number225
  user_id(null)
  user_detailsDao Moktare Truck: 11 GL 1311 Tel: 0571773476
  user_emailgershonewman@gmail.com
  complaintDriver was stooped by the Police who claimed he was speeding at 65 km/h whilst the driver said he was going at 55km/h. Therefore the Police asked the driver to pay GH 10.00.
  original_complaintDriver was stooped by the Police who claimed he was speeding at 65 km/h whilst the driver said he was going at 55km/h. Therefore the Police asked the driver to pay GH 10.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Buipe
  date_of_incident2019-07-17
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-07-17
  created2019-07-17 10:22:54
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-07-17 10:25:17
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff spoke with a certain Inspector Dzotsi from Kintapo MTTD who affirmed what the Police said but denied asking for money. He later told GSA staff that even if the driver was not speeding his tires are warned out.
  offline0
  offline_comment
  policy0
  complaint_languageDriver was stooped by the Police who claimed he was speeding at 65 km/h whilst the driver said he was going at 55km/h. Therefore the Police asked the driver to pay GH 10.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d2edb6d-f370-4ce9-bc27-cd02c5bdc882
  complaint_id5d2edade-9f88-43bf-b2a6-ccf6c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter the discussion with the Inspector, the driver was released
  resolution1
  created2019-07-17 10:25:17
  modified2019-07-17 10:25:17
  ComplaintsLocale(empty)
  TariffCode(empty)
  10
  Complaint
  id5d2ef1c7-a734-4b09-856f-dac2c5bdc882
  unique_number226
  user_id(null)
  user_detailsSouleman Ouedraogo Truck: 11 AG 1030 Tel: 0279564170
  user_emailgershonewman@gmail.com
  complaintThe Police asked the driver to provide his papers, fire extinguisher and warning triangle. The driver did. But the Police insisted that he pays Gh 5.00.
  original_complaintThe Police asked the driver to provide his papers, fire extinguisher and warning triangle. The driver did. But the Police insisted that he pays Gh 5.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEngtrance Techiman
  date_of_incident2019-07-17
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-07-17
  created2019-07-17 12:00:39
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-07-17 12:02:10
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff speaking to one of the officers, was told that the driver himself was the cause of delay because he went to buy yam, but denied asking for money.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police asked the driver to provide his papers, fire extinguisher and warning triangle. The driver did. But the Police insisted that he pays Gh 5.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d2ef222-7528-4dc9-8fd7-d9e1c5bdc882
  complaint_id5d2ef1c7-a734-4b09-856f-dac2c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter the intervention of GSA staff the driver was released to go.
  resolution1
  created2019-07-17 12:02:10
  modified2019-07-17 12:02:10
  ComplaintsLocale(empty)
  TariffCode(empty)
  11
  Complaint
  id5d429efe-060c-41ec-a1ab-cee4c5bdc882
  unique_number227
  user_id(null)
  user_detailsOuedraogo Idrissa Truck: 11HK 3250 0270554968
  user_emailgershonewman@gmail.com
  complaintFour trucks were stopped by the MTTD Officers and the drivers were asked to pay GH 5.00 each withoout any reason.
  original_complaintFour trucks were stopped by the MTTD Officers and the drivers were asked to pay GH 5.00 each withoout any reason.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Wa
  date_of_incident2019-07-22
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-07-22
  created2019-08-01 10:12:46
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-08-01 10:15:46
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe Officers denied asking for money when discussing the matter with GSA staff. They rather claimed that the drivers were kept because of the height of their trucks, also because they didn't park well.,
  offline0
  offline_comment
  policy0
  complaint_languageFour trucks were stopped by the MTTD Officers and the drivers were asked to pay GH 5.00 each withoout any reason.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d429fb2-7448-4d72-a391-d348c5bdc882
  complaint_id5d429efe-060c-41ec-a1ab-cee4c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after the discussion with the Officers, the driver was released.
  resolution1
  created2019-08-01 10:15:46
  modified2019-08-01 10:15:46
  ComplaintsLocale(empty)
  TariffCode(empty)
  12
  Complaint
  id5d42f317-5454-47dc-ba68-fd58c5bdc882
  unique_number228
  user_id(null)
  user_detailsSanfo Oumarou Truck: 11GK 3036 Tel: 0572955941
  user_emailgershonewman@gmail.com
  complaintThe driver got to the Officers and slowed down. One officer ordered him to continue. as he was going another officer pursued and stopped him for Fail to stop
  original_complaintThe driver got to the Officers and slowed down. One officer ordered him to continue. as he was going another officer pursued and stopped him for Fail to stop
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other26 km from Tachiman (coming from BF)
  date_of_incident2019-08-01
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-08-01
  created2019-08-01 16:11:35
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-08-01 16:17:08
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff speaking to the Police was told that the driver was over-speeding. (60km/h) meanwhile the small paper given to the driver indicated that he was going at 53km/h. On this GSA staff advised the Officer on how they can blend the laws and the trade for a better achievement.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver got to the Officers and slowed down. One officer ordered him to continue. as he was going another officer pursued and stopped him for Fail to stop
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d42f464-4fd0-48d7-b544-fd55c5bdc882
  complaint_id5d42f317-5454-47dc-ba68-fd58c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released right after the discussion
  resolution1
  created2019-08-01 16:17:08
  modified2019-08-01 16:17:08
  ComplaintsLocale(empty)
  TariffCode(empty)
  13
  Complaint
  id5d4a92cf-af10-420b-9aad-5988c5bdc882
  unique_number229
  user_id(null)
  user_detailsOuedraogo Idrissa Truck: 11 GP 5506 Tel:0242563895
  user_emailgershonewman@gmail.com
  complaintThe Police stopped three trucks going to Burkina Faso and asked them to pay GH 100.00 because they were not having weight certificates from the various weighing stations.
  original_complaintThe Police stopped three trucks going to Burkina Faso and asked them to pay GH 100.00 because they were not having weight certificates from the various weighing stations.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherFufulso Police barrier
  date_of_incident2019-08-06
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-08-06
  created2019-08-07 10:58:55
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-08-07 11:04:40
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called GSA staff asked to speak to the Police but they refused to cooperate. He then gave the phone number of Ishmael Baya, focal point person at Ghana Highway Authority, to the drivers to explain the situation to him.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police stopped three trucks going to Burkina Faso and asked them to pay GH 100.00 because they were not having weight certificates from the various weighing stations.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d4a9428-9260-480c-8218-548ac5bdc882
  complaint_id5d4a92cf-af10-420b-9aad-5988c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter the intervention of Mr. Baya, the drivers were released.
  resolution1
  created2019-08-07 11:04:40
  modified2019-08-07 11:04:40
  ComplaintsLocale(empty)
  TariffCode(empty)
  14
  Complaint
  id5d4a95de-1ae8-4517-958e-5cd5c5bdc882
  unique_number230
  user_id
  user_detailsSano Bakari Truck: 10 KH 4951 Tel: 0572198018
  user_emailgershonewman@gmail.com
  complaintThe Police stoppped the driver and asked him to pay GH 5.00 even though his papers were on point. Because of this the driver was kept at the barrier for more than two hours.
  original_complaintThe Police stoppped the driver and asked him to pay GH 5.00 even though his papers were on point.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherPolice barrier entrance Nandoli
  date_of_incident2019-08-07
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-08-07
  created2019-08-07 11:11:58
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-08-07 11:13:54
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateTh e driver called GSA staff to log in the complaint. GSA staff asked him to give the phone to the Police for more clarification on the issue. While the driver was taking the phone to the police, the latter gave him his papers.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police stoppped the driver and asked him to pay GH 5.00 even though his papers were on point. Because of this the driver was kept at the barrier for more than two hours.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d4a9652-6318-48d1-9897-5cd5c5bdc882
  complaint_id5d4a95de-1ae8-4517-958e-5cd5c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released when he tried to give the phone to the Police
  resolution1
  created2019-08-07 11:13:54
  modified2019-08-07 11:13:54
  ComplaintsLocale
  0
  trans_id49
  id5d4a95de-1ae8-4517-958e-5cd5c5bdc882
  complaint
  localefre
  1
  trans_id50
  id5d4a95de-1ae8-4517-958e-5cd5c5bdc882
  complaint
  localepor
  TariffCode(empty)
  15
  Complaint
  id5d4c0eb7-a7c8-4acb-9b12-4a2ac5bdc882
  unique_number231
  user_id(null)
  user_detailsMaya Mohamed Truck: 11KH 7437 Tel: 0269712067
  user_emailgershonewman@gmail.com
  complaintThe policve stopped the driver and asked him to GH 5.00 even though his papers were on point.
  original_complaintThe policve stopped the driver and asked him to GH 5.00 even though his papers were on point.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherAbout 30km to Pong Tamale ( coming from BF)
  date_of_incident2019-08-08
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-08-08
  created2019-08-08 13:59:51
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-08-08 14:02:06
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updatewhen called, GSA staff asked to speak to the Police but they all refused to take the phone.
  offline0
  offline_comment
  policy0
  complaint_languageThe policve stopped the driver and asked him to GH 5.00 even though his papers were on point.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d4c0f3e-ef7c-48f7-bd2b-457ac5bdc882
  complaint_id5d4c0eb7-a7c8-4acb-9b12-4a2ac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter their refusal to take the phone from the driver and speak to GSA staff, the Police released the papers .
  resolution1
  created2019-08-08 14:02:06
  modified2019-08-08 14:02:06
  ComplaintsLocale(empty)
  TariffCode(empty)
  16
  Complaint
  id5d5a59c4-ad10-417a-af00-7242c5bdc882
  unique_number232
  user_id(null)
  user_detailsAboubakar Traore Truck: 11 JM 7873 Tel: 0268944326
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped and asked to pay an unspecified amount because Axle load operators failed to issue scale papers to the driver but stamped on the goods' documents.
  original_complaintThe driver was stopped and asked to pay an unspecified amount because Axle load operators failed to issue scale papers to the driver but stamped on the goods' documents.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherDjema MTTD
  date_of_incident2019-08-15
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-08-15
  created2019-08-19 10:11:48
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-08-19 10:14:49
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called GSA staff explained to the Police that in this particular case, the error is from the axle load operators.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped and asked to pay an unspecified amount because Axle load operators failed to issue scale papers to the driver but stamped on the goods' documents.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d5a5a79-bbec-434e-bddb-7b83c5bdc882
  complaint_id5d5a59c4-ad10-417a-af00-7242c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentEven though it took about an hour, the driver was released after GSA staff's intervention
  resolution1
  created2019-08-19 10:14:49
  modified2019-08-19 10:14:49
  ComplaintsLocale(empty)
  TariffCode(empty)
  17
  Complaint
  id5d63ae60-ac3c-4c26-8c44-9d65c5bdc882
  unique_number233
  user_id(null)
  user_detailsKindo Yakoubou Truck": 11 JL 6597 Tel: 0273673490
  user_emailgershonewman@gmail.com
  complaintSix (6) trucks were stopped by the Police and asked to GH 5.00 each before they can be allowed to continue their journey.
  original_complaintSix (6) trucks were stopped by the Police and asked to GH 5.00 each before they can be allowed to continue their journey.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherBarrier before Nandoli ( going to BF)
  date_of_incident2019-08-26
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-08-26
  created2019-08-26 12:03:12
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-08-26 12:22:47
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this, GSA staff asked to speak with the Police but they all refused to take the phone. GSA staff then called Mr. Sasu Mensah from the Police Head quarters for his intervention. But before that the officers entered the drivers' trucks and seized their personal belonging that they bought (soap, cloth etc.), gave them their papers to leave. GSA staff told the drivers not to leave until the officers released their personal belongings also.
  offline0
  offline_comment
  policy0
  complaint_languageSix (6) trucks were stopped by the Police and asked to GH 5.00 each before they can be allowed to continue their journey.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d63b2f7-5558-4a49-9395-b17fc5bdc882
  complaint_id5d63ae60-ac3c-4c26-8c44-9d65c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentthe drivers were released after the intervention of Mr. Sasu
  resolution1
  created2019-08-26 12:22:47
  modified2019-08-26 12:22:47
  ComplaintsLocale(empty)
  TariffCode(empty)
  18
  Complaint
  id5d679309-bc60-4484-ac35-baabc5bdc882
  unique_number234
  user_id(null)
  user_detailsSouleman Ouedraogo Truck: 11 AG 1030 Tel: 0267758154
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped and the Police requested for his papers, first aid box and fire extinguisher which he provided. But the Police kept these items and asked the driver to pay some money.
  original_complaintThe driver was stopped and the Police requested for his papers, first aid box and fire extinguisher which he provided. But the Police kept these items and asked the driver to pay some money.
  country_idGH
  town_idf0cb1ea6-3a90-11e4-931c-000c292ff614
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Techiman
  date_of_incident2019-08-29
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-08-29
  created2019-08-29 10:55:37
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-08-29 10:58:06
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updatewhen called, GSA staff asked to speak to the Police for more clarification. One of the Officers said there was no problem with the papers but the fire extinguisher wasn't good. Then GSA staff asked what exactly wasn't good o the extinguisher, but the Officer could not explain.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped and the Police requested for his papers, first aid box and fire extinguisher which he provided. But the Police kept these items and asked the driver to pay some money.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d67939e-b0ec-4ff5-bf8a-bbfac5bdc882
  complaint_id5d679309-bc60-4484-ac35-baabc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhile GSA staff was still talking to the Officer, the latter gave the papers to the driver to continue his journey
  resolution1
  created2019-08-29 10:58:06
  modified2019-08-29 10:58:06
  ComplaintsLocale(empty)
  TariffCode(empty)
  19
  Complaint
  id5d690ee0-05d0-4c80-b954-e128c5bdc882
  unique_number235
  user_id(null)
  user_detailsAbel Zongo Truck: 16 KP 2598 Tel: 0276063909
  user_emailgershonewman@gmail.com
  complaintThe stopped the driver and asked him to pay GH 100.00 without any reason.
  original_complaintThe stopped the driver and asked him to pay GH 100.00 without any reason.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherJenaso
  date_of_incident2019-08-30
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-08-23
  created2019-08-30 13:56:16
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-08-30 17:59:07
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff speaking to the Police was told that the truck did not have reflectors that was the reason the driver was kept for about fourty (40) minutes. But the Officer promised to release the driver after the discussion
  offline0
  offline_comment
  policy0
  complaint_languageThe stopped the driver and asked him to pay GH 100.00 without any reason.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d6947cb-66c0-4116-bac9-4274c5bdc882
  complaint_id5d690ee0-05d0-4c80-b954-e128c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentthe driver was released
  resolution1
  created2019-08-30 17:59:07
  modified2019-08-30 17:59:07
  ComplaintsLocale(empty)
  TariffCode(empty)
- currentUser(null)
- defaultLanguageEnglish
- $this->data
  Complaint(empty)
- $this->validationErrors(empty)
- Loaded Helpers
  0jqueryEngine
  1js
  2paginator
  3simpleGraph
  4htmlToolbar
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====

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

default

Query Explain:

Memory

Timers

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

Request History

Session

Request

Cake Params

$_GET

Cookie

Current Route

Sql Logs

default

Query Explain:

Memory

Timers

Logs

View Variables