Complaint

Complaint number
NTB-000-055  
NTB Type
7.6. Lack of information on procedures (or changes thereof)  
Complaint
Driver was stopped and delayed at the exit of Tamale because he had a stamp on the weighing certificate from the Jema weighing bridge.  
Progress update note
Focal point spoke to the police and explained to him that the driver does not speak english therefore he can channel his message through him for the driver if there is any problem with the driver's papers. The police said they were checking the papers and that as soon as they're done they will allow the driver to continue his journey.
Driver called after few minutes to confirm his release. No money was paid.  
Policy or regulatory NTB
No 
Location
Ghana: Tamale - Tamale South (Check Points (Road))  
Reporting Country
Burkina Faso  
Reporting Town
Tamale  
Date of incident
2017-11-20  
Status
Resolved  
Date of resolution
2017-11-20  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2018-02-12 13:38  
Modified
2018-02-12 13:38