All resolved complaints

Showing items 1 to 20 of 206
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-241 8.4. Transport related corruption 2019-09-19 Ghana: Exit Tamale (coming from BF) Burkina Faso Resolved
2019-09-19
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Complaint: The police asked driver to pay Gh 5.00 before they give them their papers  
Resolution status note: The driver was released after the discussion  
NTB-000-240 8.4. Transport related corruption 2019-09-16 Ghana: Tuna Burkina Faso Resolved
2019-09-16
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Complaint: The driver got to the Police checkpoint and went to them with his papers and GH 2.00 as encouragement.
The officers said unless he gave GH 5.00 they would not allow him to go.
 
Resolution status note: The driver was released few minutes later  
NTB-000-239 8.4. Transport related corruption 2019-09-11 Ghana: Jenaha ( before Techiman) Burkina Faso Resolved
2019-09-11
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Complaint: The Police stopped the driver and asked him to GH 10.00. The driver told GSA staff that because he didn't have ten cedis he was kept for more than 3hours. Some of the community who were passing helped the driver complete the money, which he gave to the Police. Now as he going back to his truck he said: "God is there" in Twi. Then some of the officers forcefully held him and took the papers from him. In the process of doing this, the driver's international licence got torn.  
Resolution status note: After the intervention of GSA staff, the driver was released with his GH 10.00 given back to him.  
NTB-000-238 8.4. Transport related corruption 2019-09-11 Ghana: Between Nasia and Tamale Burkina Faso Resolved
2019-09-11
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Complaint: Three trucks (2 of BF and 1 ghanaian) were stopped and and asked by the Police to GH 5.00 each.  
Resolution status note: After GSa staff's second intervention, the drivers were released.  
NTB-000-237 8.4. Transport related corruption 2019-09-11 Ghana: Nasia Burkina Faso Resolved
2019-09-11
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Complaint: Five (5) trucks were stopped and the Officers insisted that they pay GH 5.00 each before they allow them to continue their journey.  
Resolution status note: They Police released the drivers but too pictures of their driving licences saying they squeeze them when they are coming back.  
NTB-000-236 8.4. Transport related corruption 2019-09-10 Ghana: 40 km from Wa (heading to BF) Burkina Faso Resolved
2019-09-10
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Complaint: The driver was kept for about 30 to 45 minutes because he didn't pay GH 5.00.  
Resolution status note: Few minutes after this discussion, the driver was released  
NTB-000-235 8.4. Transport related corruption 2019-08-30 Ghana: Jenaso Burkina Faso Resolved
2019-08-23
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Complaint: The stopped the driver and asked him to pay GH 100.00 without any reason.  
Resolution status note: the driver was released  
NTB-000-234 8.4. Transport related corruption 2019-08-29 Ghana: Exit Techiman Burkina Faso Resolved
2019-08-29
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Complaint: The driver was stopped and the Police requested for his papers, first aid box and fire extinguisher which he provided. But the Police kept these items and asked the driver to pay some money.  
Resolution status note: While GSA staff was still talking to the Officer, the latter gave the papers to the driver to continue his journey  
NTB-000-233 8.4. Transport related corruption 2019-08-26 Ghana: Barrier before Nandoli ( going to BF) Burkina Faso Resolved
2019-08-26
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Complaint: Six (6) trucks were stopped by the Police and asked to GH 5.00 each before they can be allowed to continue their journey.  
Resolution status note: the drivers were released after the intervention of Mr. Sasu  
NTB-000-232 8.4. Transport related corruption 2019-08-15 Ghana: Djema MTTD Burkina Faso Resolved
2019-08-15
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Complaint: The driver was stopped and asked to pay an unspecified amount because Axle load operators failed to issue scale papers to the driver but stamped on the goods' documents.  
Resolution status note: Even though it took about an hour, the driver was released after GSA staff's intervention  
NTB-000-231 8.4. Transport related corruption 2019-08-08 Ghana: About 30km to Pong Tamale ( coming from BF) Burkina Faso Resolved
2019-08-08
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Complaint: The policve stopped the driver and asked him to GH 5.00 even though his papers were on point.  
Resolution status note: After their refusal to take the phone from the driver and speak to GSA staff, the Police released the papers .  
NTB-000-230 8.4. Transport related corruption 2019-08-07 Ghana: Police barrier entrance Nandoli Burkina Faso Resolved
2019-08-07
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Complaint: The Police stoppped the driver and asked him to pay GH 5.00 even though his papers were on point. Because of this the driver was kept at the barrier for more than two hours.  
Resolution status note: The driver was released when he tried to give the phone to the Police  
NTB-000-229 8.4. Transport related corruption 2019-08-06 Ghana: Fufulso Police barrier Burkina Faso Resolved
2019-08-06
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Complaint: The Police stopped three trucks going to Burkina Faso and asked them to pay GH 100.00 because they were not having weight certificates from the various weighing stations.  
Resolution status note: After the intervention of Mr. Baya, the drivers were released.  
NTB-000-228 8.4. Transport related corruption 2019-08-01 Ghana: 26 km from Tachiman (coming from BF) Burkina Faso Resolved
2019-08-01
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Complaint: The driver got to the Officers and slowed down. One officer ordered him to continue. as he was going another officer pursued and stopped him for Fail to stop  
Resolution status note: The driver was released right after the discussion  
NTB-000-227 8.4. Transport related corruption 2019-07-22 Ghana: Exit Wa Burkina Faso Resolved
2019-07-22
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Complaint: Four trucks were stopped by the MTTD Officers and the drivers were asked to pay GH 5.00 each withoout any reason.  
Resolution status note: Right after the discussion with the Officers, the driver was released.  
NTB-000-226 8.4. Transport related corruption 2019-07-17 Ghana: Engtrance Techiman Burkina Faso Resolved
2019-07-17
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Complaint: The Police asked the driver to provide his papers, fire extinguisher and warning triangle. The driver did. But the Police insisted that he pays Gh 5.00.  
Resolution status note: After the intervention of GSA staff the driver was released to go.  
NTB-000-225 8.4. Transport related corruption 2019-07-17 Ghana: Entrance Buipe Burkina Faso Resolved
2019-07-17
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Complaint: Driver was stooped by the Police who claimed he was speeding at 65 km/h whilst the driver said he was going at 55km/h. Therefore the Police asked the driver to pay GH 10.00.  
Resolution status note: After the discussion with the Inspector, the driver was released  
NTB-000-224 8.4. Transport related corruption 2019-07-03 Ghana: Sawla Burkina Faso Resolved
2019-07-03
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Complaint: Six (6) trucks (Adama Zou, 11GM9248; Mamadou Wologuem, AY8312; Ouatara Inoussa, AL8177; Ibrahim Kouraogo, LP8915; Konfako Samake, AX9909; Oumar Koulibali, AJ1501) were stopped and asked to pay money because they didn't have any weighing paper from Tema to Sawla.  
Resolution status note: The drivers were released upon paying the money to Police  
NTB-000-222 unnecessary delays on the corridor 2019-07-01 Ghana: Entrance Walewale Burkina Faso Resolved
2019-07-01
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Complaint: The driver got to the checkpoint and stopped. One Officer asked him to pay GH 1.00 and leave. The driver's mate did give the money to the officer in question and they continued their way. on their way going another officer pursued them with Police car, stopped them and asked the first officer to bring back the money so that they could take the driver'sdocuments. They took the documents and lesft.  
Resolution status note: The driver was released right away  
NTB-000-220 Unnecessary delay on the corridor 2019-06-30 Ghana: Kumasi Traffic light Burkina Faso Resolved
2019-06-30
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Complaint: The driver was stopped and being processed to court because the Police claimed he violated the traffic light, which the driver said was not true.  
Resolution status note: The driver was released after few minutes.  
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