All resolved complaints

Showing items 1 to 20 of 221
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-257 8.4. Transport related corruption 2019-11-18 Ghana: Exit Wa Burkina Faso Resolved
2019-11-18
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Complaint: The Police asked the driver to pay Ghg 5.00 without any reason. He begged officers with Gh 2.00 but they refused. His papers were correct.  
Resolution status note: Few minute after the driver spoke with GSA staff, he was released  
NTB-000-256 8.4. Transport related corruption 2019-11-17 Ghana: 10 km from Nasia ( coming from BF) Burkina Faso Resolved
2019-11-17
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Complaint: The driver was asked by the Police to pay GH 10.00 because the officer claimed his carte grise internationale was not original.  
Resolution status note: Few minutes after the discussion, the driver was released.  
NTB-000-255 8.4. Transport related corruption 2019-11-17 Ghana: Few kilometres after Wa Burkina Faso Resolved
2019-11-17
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Complaint: The driver was asked to pay Gh 5.00 even though his papers were on point  
Resolution status note: After discussion with GSA staff, the police released the driver  
NTB-000-254 8.4. Transport related corruption 2019-11-11 Ghana: Entrance Tamale Burkina Faso Resolved
2019-11-11
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Complaint: Three (3)trucks got to the checkpoint and were asked to pay GH 5.00 each.  
Resolution status note: After the discussion, the drivers were released  
NTB-000-253 8.4. Transport related corruption 2019-11-07 Ghana: Lora Police Burkina Faso Resolved
2019-11-07
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Complaint: The Police stopped the driver and asked him to pay GH 10.00 despite he had every documents  
Resolution status note: The driver was released two minutes later  
NTB-000-252 8.4. Transport related corruption 2019-11-07 Ghana: 20 km after Techiman ( going to BF) Burkina Faso Resolved
2019-11-07
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Complaint: The driver got to the checkpoint and the police asked that he paid GH 5.00. The driver said he didn't have GH 5.00 but GH 2.00. Upon saying this, the police requested for his papers which they seized and asked him to go and sleep.  
Resolution status note: Driver was released  
NTB-000-251 8.4. Transport related corruption 2019-11-06 Ghana: Exit Walewale Burkina Faso Resolved
2019-11-06
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Complaint: The driver was kept at the checkpoint for about 10 hours because the police claimed his carte grise internationale was fake.  
Resolution status note: After the confirmation from OTRAF, the driver was released  
NTB-000-250 8.4. Transport related corruption 2019-10-30 Ghana: 15 km from Nasia, coming from BF Burkina Faso Resolved
2019-10-30
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Complaint: Police kept driver at checkpoint from 7pm to 10pm because of GH 2.00  
Resolution status note: The driver was released without paying any money  
NTB-000-249 8.4. Transport related corruption 2019-10-30 Ghana: Entrance Techiman Burkina Faso Resolved
2019-10-30
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Complaint: Police Officers requested for GH 5.00  
Resolution status note: After few minutes, the driver was released  
NTB-000-248 8.4. Transport related corruption 2019-10-30 Ghana: Exit Tamale, coming from BF Burkina Faso Resolved
2019-10-30
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Complaint: The police stopped the driver and requested that he paid GH 5.00.  
Resolution status note: Driver was released after GSA's inetvention  
NTB-000-247 8.4. Transport related corruption 2019-10-10 Ghana: Entrance Tamale Burkina Faso Resolved
2019-10-10
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Complaint: The driver got to the checkpoint, and presenting his papers, added GH 2.00 as a sign of encouraging the Officers. But the Police rejected the GH 2.00 and said unless he paid GH 10.00.  
Resolution status note: The driver was released after the intervention of GSA  
NTB-000-246 8.4. Transport related corruption 2019-10-10 Ghana: A check point between Wa and Hamile Burkina Faso Resolved
2019-10-10
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Complaint: The driver got to the checkpoint around 5am and was kept there till 9am because he didn't pay the GH 30.00 requested by the Police.  
Resolution status note: The driver was released after discussion  
NTB-000-245 8.4. Transport related corruption 2019-10-09 Ghana: Exit Walewale Burkina Faso Resolved
2019-10-09
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Complaint: The driver was stopped by the Police and asked to provide his papers, which he did. But the Police said until the driver paid GH 10.00 he wouldn't be allowed to go. As the driver begged, the officer increased the money to GH 20.00 and told him that he would keep increasing as the driver kept begging.  
Resolution status note: The driver was released after paying the money  
NTB-000-244 Curruption with axle load operators leading to Police delay 2019-10-07 Ghana: Kintampo Police Burkina Faso Resolved
2019-10-07
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Complaint: Two drivers (Oumar Karamberi: 10 HM 8770; and Djara Ibrahim :10 GK 9464) were stopped by the Police without having any scale paper.  
Resolution status note: The drivers were released after paying GH 200.00 each to the Police  
NTB-000-243 unnecessary delay by the Police 2019-10-03 Ghana: Yape Police Burkina Faso Resolved
2019-10-03
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Complaint: Two ghanaian trucks drivers got to the police checkpoint and asked to provide their papers which they did. But the police claimed their international licences were fake.  
Resolution status note: The drivers were released few minutes after the intervention of GSA staff.  
NTB-000-241 8.4. Transport related corruption 2019-09-19 Ghana: Exit Tamale (coming from BF) Burkina Faso Resolved
2019-09-19
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Complaint: The police asked driver to pay Gh 5.00 before they give them their papers  
Resolution status note: The driver was released after the discussion  
NTB-000-240 8.4. Transport related corruption 2019-09-16 Ghana: Tuna Burkina Faso Resolved
2019-09-16
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Complaint: The driver got to the Police checkpoint and went to them with his papers and GH 2.00 as encouragement.
The officers said unless he gave GH 5.00 they would not allow him to go.
 
Resolution status note: The driver was released few minutes later  
NTB-000-239 8.4. Transport related corruption 2019-09-11 Ghana: Jenaha ( before Techiman) Burkina Faso Resolved
2019-09-11
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Complaint: The Police stopped the driver and asked him to GH 10.00. The driver told GSA staff that because he didn't have ten cedis he was kept for more than 3hours. Some of the community who were passing helped the driver complete the money, which he gave to the Police. Now as he going back to his truck he said: "God is there" in Twi. Then some of the officers forcefully held him and took the papers from him. In the process of doing this, the driver's international licence got torn.  
Resolution status note: After the intervention of GSA staff, the driver was released with his GH 10.00 given back to him.  
NTB-000-238 8.4. Transport related corruption 2019-09-11 Ghana: Between Nasia and Tamale Burkina Faso Resolved
2019-09-11
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Complaint: Three trucks (2 of BF and 1 ghanaian) were stopped and and asked by the Police to GH 5.00 each.  
Resolution status note: After GSa staff's second intervention, the drivers were released.  
NTB-000-237 8.4. Transport related corruption 2019-09-11 Ghana: Nasia Burkina Faso Resolved
2019-09-11
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Complaint: Five (5) trucks were stopped and the Officers insisted that they pay GH 5.00 each before they allow them to continue their journey.  
Resolution status note: They Police released the drivers but too pictures of their driving licences saying they squeeze them when they are coming back.  
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