Complaint

Complaint number
NTB-000-120  
NTB Type
8.2. Administrative (Border Operating Hours, delays at border posts, etc.)  
Complaint
The driver transporting a sealed container was fined GH 1000.00 for overload (3.64 kg) at Akom on the 29th of April 2018. At his arrival at Jema they realized 2.5kg overload and he was being asked to pay another fine.  
Progress update note
Upon hearing this, GSA staff called Rev. Kusi, the Ashanti Regional Coordinator who said that Jema is in the Brong Ahaffo region. He therefore advised that GSA staff calls Mr. Awune from the Ghana Highways Authority.

GSA staff tried cxalling Mr.Awune but his number was going through. He then called Mercy Payne to provide him with their focal person at the GHA. This number was sent to GSA staff later in the evening.

The following morning, that is on 3rd May 2018, called Mr. Brown, the new focal person at GHA and Mr. Awune but there was no response.

GSA staff later spoke to one of the weighbridge operators and asked him to allow the driver to continue since he has already been fined at Akom.  
Policy or regulatory NTB
No 
Location
Ghana: Jema (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2018-05-02  
Status
In process  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2018-05-03 11:50  
Modified
2018-05-03 11:50  

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