All resolved complaints

Showing items 61 to 80 of 281

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-257	8.4. Transport related corruption	2019-11-18	Ghana: Exit Wa	Burkina Faso	Resolved 2019-11-18	View
Complaint:	The Police asked the driver to pay Ghg 5.00 without any reason. He begged officers with Gh 2.00 but they refused. His papers were correct.
Resolution status note:	Few minute after the driver spoke with GSA staff, he was released
NTB-000-256	8.4. Transport related corruption	2019-11-17	Ghana: 10 km from Nasia ( coming from BF)	Burkina Faso	Resolved 2019-11-17	View
Complaint:	The driver was asked by the Police to pay GH 10.00 because the officer claimed his carte grise internationale was not original.
Resolution status note:	Few minutes after the discussion, the driver was released.
NTB-000-255	8.4. Transport related corruption	2019-11-17	Ghana: Few kilometres after Wa	Burkina Faso	Resolved 2019-11-17	View
Complaint:	The driver was asked to pay Gh 5.00 even though his papers were on point
Resolution status note:	After discussion with GSA staff, the police released the driver
NTB-000-254	8.4. Transport related corruption	2019-11-11	Ghana: Entrance Tamale	Burkina Faso	Resolved 2019-11-11	View
Complaint:	Three (3)trucks got to the checkpoint and were asked to pay GH 5.00 each.
Resolution status note:	After the discussion, the drivers were released
NTB-000-253	8.4. Transport related corruption	2019-11-07	Ghana: Lora Police	Burkina Faso	Resolved 2019-11-07	View
Complaint:	The Police stopped the driver and asked him to pay GH 10.00 despite he had every documents
Resolution status note:	The driver was released two minutes later
NTB-000-252	8.4. Transport related corruption	2019-11-07	Ghana: 20 km after Techiman ( going to BF)	Burkina Faso	Resolved 2019-11-07	View
Complaint:	The driver got to the checkpoint and the police asked that he paid GH 5.00. The driver said he didn't have GH 5.00 but GH 2.00. Upon saying this, the police requested for his papers which they seized and asked him to go and sleep.
Resolution status note:	Driver was released
NTB-000-251	8.4. Transport related corruption	2019-11-06	Ghana: Exit Walewale	Burkina Faso	Resolved 2019-11-06	View
Complaint:	The driver was kept at the checkpoint for about 10 hours because the police claimed his carte grise internationale was fake.
Resolution status note:	After the confirmation from OTRAF, the driver was released
NTB-000-250	8.4. Transport related corruption	2019-10-30	Ghana: 15 km from Nasia, coming from BF	Burkina Faso	Resolved 2019-10-30	View
Complaint:	Police kept driver at checkpoint from 7pm to 10pm because of GH 2.00
Resolution status note:	The driver was released without paying any money
NTB-000-249	8.4. Transport related corruption	2019-10-30	Ghana: Entrance Techiman	Burkina Faso	Resolved 2019-10-30	View
Complaint:	Police Officers requested for GH 5.00
Resolution status note:	After few minutes, the driver was released
NTB-000-248	8.4. Transport related corruption	2019-10-30	Ghana: Exit Tamale, coming from BF	Burkina Faso	Resolved 2019-10-30	View
Complaint:	The police stopped the driver and requested that he paid GH 5.00.
Resolution status note:	Driver was released after GSA's inetvention
NTB-000-247	8.4. Transport related corruption	2019-10-10	Ghana: Entrance Tamale	Burkina Faso	Resolved 2019-10-10	View
Complaint:	The driver got to the checkpoint, and presenting his papers, added GH 2.00 as a sign of encouraging the Officers. But the Police rejected the GH 2.00 and said unless he paid GH 10.00.
Resolution status note:	The driver was released after the intervention of GSA
NTB-000-246	8.4. Transport related corruption	2019-10-10	Ghana: A check point between Wa and Hamile	Burkina Faso	Resolved 2019-10-10	View
Complaint:	The driver got to the checkpoint around 5am and was kept there till 9am because he didn't pay the GH 30.00 requested by the Police.
Resolution status note:	The driver was released after discussion
NTB-000-245	8.4. Transport related corruption	2019-10-09	Ghana: Exit Walewale	Burkina Faso	Resolved 2019-10-09	View
Complaint:	The driver was stopped by the Police and asked to provide his papers, which he did. But the Police said until the driver paid GH 10.00 he wouldn't be allowed to go. As the driver begged, the officer increased the money to GH 20.00 and told him that he would keep increasing as the driver kept begging.
Resolution status note:	The driver was released after paying the money
NTB-000-244	Curruption with axle load operators leading to Police delay	2019-10-07	Ghana: Kintampo Police	Burkina Faso	Resolved 2019-10-07	View
Complaint:	Two drivers (Oumar Karamberi: 10 HM 8770; and Djara Ibrahim :10 GK 9464) were stopped by the Police without having any scale paper.
Resolution status note:	The drivers were released after paying GH 200.00 each to the Police
NTB-000-243	unnecessary delay by the Police	2019-10-03	Ghana: Yape Police	Burkina Faso	Resolved 2019-10-03	View
Complaint:	Two ghanaian trucks drivers got to the police checkpoint and asked to provide their papers which they did. But the police claimed their international licences were fake.
Resolution status note:	The drivers were released few minutes after the intervention of GSA staff.
NTB-000-241	8.4. Transport related corruption	2019-09-19	Ghana: Exit Tamale (coming from BF)	Burkina Faso	Resolved 2019-09-19	View
Complaint:	The police asked driver to pay Gh 5.00 before they give them their papers
Resolution status note:	The driver was released after the discussion
NTB-000-240	8.4. Transport related corruption	2019-09-16	Ghana: Tuna	Burkina Faso	Resolved 2019-09-16	View
Complaint:	The driver got to the Police checkpoint and went to them with his papers and GH 2.00 as encouragement. The officers said unless he gave GH 5.00 they would not allow him to go.
Resolution status note:	The driver was released few minutes later
NTB-000-239	8.4. Transport related corruption	2019-09-11	Ghana: Jenaha ( before Techiman)	Burkina Faso	Resolved 2019-09-11	View
Complaint:	The Police stopped the driver and asked him to GH 10.00. The driver told GSA staff that because he didn't have ten cedis he was kept for more than 3hours. Some of the community who were passing helped the driver complete the money, which he gave to the Police. Now as he going back to his truck he said: "God is there" in Twi. Then some of the officers forcefully held him and took the papers from him. In the process of doing this, the driver's international licence got torn.
Resolution status note:	After the intervention of GSA staff, the driver was released with his GH 10.00 given back to him.
NTB-000-238	8.4. Transport related corruption	2019-09-11	Ghana: Between Nasia and Tamale	Burkina Faso	Resolved 2019-09-11	View
Complaint:	Three trucks (2 of BF and 1 ghanaian) were stopped and and asked by the Police to GH 5.00 each.
Resolution status note:	After GSa staff's second intervention, the drivers were released.
NTB-000-237	8.4. Transport related corruption	2019-09-11	Ghana: Nasia	Burkina Faso	Resolved 2019-09-11	View
Complaint:	Five (5) trucks were stopped and the Officers insisted that they pay GH 5.00 each before they allow them to continue their journey.
Resolution status note:	They Police released the drivers but too pictures of their driving licences saying they squeeze them when they are coming back.

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