All resolved complaints

Showing items 221 to 240 of 268
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
Check allUncheck all
Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-257 8.4. Transport related corruption 2019-11-18 Ghana: Exit Wa Burkina Faso Resolved
2019-11-18
View
Complaint: The Police asked the driver to pay Ghg 5.00 without any reason. He begged officers with Gh 2.00 but they refused. His papers were correct.  
Resolution status note: Few minute after the driver spoke with GSA staff, he was released  
NTB-000-258 Extortion 2019-11-18 Ghana: Jema Burkina Faso Resolved
2019-11-18
View
Complaint: The driver's break failed in the night of 17th November 2019 Round 10pm. God being so good, there was no injury. The Police asked the driver to pay GH 1,000.00 which will be shared as follows:
Testing Officer: GH 600.00 and the officers who went to the scene: GH 400.00
 
Resolution status note: The driver was released but his international licence was detained by the Police.  
NTB-000-259 unnecessary delay 2019-11-20 Ghana: 20km from Bolaga (coming from BF) Burkina Faso Resolved
2019-11-20
View
Complaint: The Police held the driver on post from 9am to12 noon, because they claimed his licence was fake  
Resolution status note: The Police released the driver right away  
NTB-000-260 Unnecessary delays on the corridor 2019-11-20 Ghana: Entrance Buipe ( MTTD) Burkina Faso Resolved
2019-11-20
View
Complaint: The Provided all documents including his warning triangle and fire extinguisher, but the police claimed his fire extinguisher has expired, therefore they would process the driver to court.
Arresting Officer:
 
Resolution status note: The driver was released  
NTB-000-261 8.4. Transport related corruption 2019-11-22 Ghana: Wenchi Mali Resolved
2019-11-22
View
Complaint: Two empty trucks coming back to Tema, and four trucks going to Mali were stopped byt the police and asked to pay Gh 5.00 each.  
Resolution status note: The drivers were released  
NTB-000-262 8.4. Transport related corruption 2019-12-02 Ghana: Kumasi (round about Police) Burkina Faso Resolved
2019-12-03
View
Complaint: The driver was going around the round about and another vehicle trying to overtake him from behind got stuck at the apprentice side of the truck. The Police came to the scene, snapped picture and ordered that the two vehicles be taken to their station. Upon reaching the station, the Police asked the truck driver, first to pay GH 1,000.00 which was later reduced to GH 500.00 for the testing of the truck. They later said that the drive would pay additional Gh 300.00 to them.  
Resolution status note: The driver was released on Tuesday, 3rd December 2019 after testing the truck.  
NTB-000-263 8.4. Transport related corruption 2019-12-02 Ghana: Kasoa Côte d'Ivoire Resolved
2019-12-02
View
Complaint: The driver got to the checkpoint and was stopped by the Police. He stopped and provided his papers. ut the Police said he was trying to leave therefore they kept him for about an hour.  
Resolution status note: Five minutes later, GSA staff called to see if the officers would take the phone. the driver told him that he was released.  
NTB-000-265 8.4. Transport related corruption 2019-12-02 Ghana: Yape Customs Burkina Faso Resolved
2019-12-02
View
Complaint: The driver got to the Customs barrier and the back of his truck mistakenly hit the barrier which fell. The barrier didn't break but got bent. And the Customs were asking the driver to pay GH 500.00. Failure to do this, the driver was kept from Saturday, 30th November to Monday, 2nd December 2019.  
Resolution status note: After the intervention of the focal point person, the driver was released.  
NTB-000-266 Unnecessary delay ( by Customs) 2019-12-02 Ghana: Kulimata Customs Mali Resolved
2019-12-02
View
Complaint: The Customs pursued the driver because he did not stop at their barrier. They took the driver's papers from him.  
Resolution status note: The driver was released  
NTB-000-267 8.4. Transport related corruption 2019-12-09 Ghana: Entrance Yape (from BF to GH) Burkina Faso Resolved
2019-12-09
View
Complaint: The Police stopped 4 empty tankers and asked to pay money. When the drivers said they did not have money, the Police seized their carte grise international and licences .  
Resolution status note: Few minutes after the intervention of GSA staff, the drivers were released  
NTB-000-268 8.4. Transport related corruption 2019-12-09 Ghana: About 35 km from Wa Burkina Faso Resolved
2019-12-09
View
Complaint: The police stopped the driver and asked him to pay GH 50.00 without any explanation  
Resolution status note: When the officers realized that the driver was calling someone, they called to give him his papers  
NTB-000-269 8.4. Transport related corruption 2019-12-10 Ghana: Tamale town Burkina Faso Resolved
2019-12-10
View
Complaint: Two trucks were helped by the police because there an obstruction on the. One vehicle had accident and caused congestion on the road. The Police asked drivers to GH 50.00 because of the facilitation.  
Resolution status note: Few minutes after the discussion between GSA staff and police, the drivers were released  
NTB-000-270 8.4. Transport related corruption 2019-12-10 Ghana: 5km to Yape (coming from BF to GH) Burkina Faso Resolved
2019-12-10
View
Complaint: Three trucks got to the Police barrier and the drivers were asked to GH 5.00 each without any explanation.  
Resolution status note: After the questions from GSA staff to the Police, the drivers were released  
NTB-000-271 8.4. Transport related corruption 2019-12-11 Ghana: 50 km to Tamale Burkina Faso Resolved
2019-12-11
View
Complaint: POlice asked driver to payGH 100.00 because he didn't provide his goods' documents.  
Resolution status note: After checking the documents. the Police released the driver  
NTB-000-272 8.4. Transport related corruption 2019-12-13 Ghana: Few Km to NAsia (BF to Gh) Burkina Faso Resolved
2019-12-13
View
Complaint: 4 truck drivers were kept at the checkpoint because they didn't pay GH 5.00  
Resolution status note: The drivers were released after the intervention of GSA staff  
NTB-000-274 Unnecessary delay by the Police 2020-01-17 Ghana: 20 km from Walewale (en venant du BF) Burkina Faso Resolved
2020-01-17
View
Complaint: The drivers were stopped by the Police and told that their international licences were fake.  
Resolution status note: The drivers were released after the confirmation  
NTB-000-275 8.4. Transport related corruption 2020-01-20 Ghana: Few km from Bolga Burkina Faso Resolved
2020-01-20
View
Complaint: Police stopped 3 trucks, kept them for more than an hour because they did not pay an unspecified amount of money.  
Resolution status note: The drivers were released  
NTB-000-277 1.1. Export subsidies 2020-02-15 Ghana: About 40 km from Tamale (BF to GH) Mali Resolved
2020-02-15
View
Complaint: The driver coming with empty truck was stopped and asked to an unspecified amount of money. Because of this, he was delayed for more than an hour.  
Resolution status note: After talking to the in-charge, the driver was released.  
NTB-000-278 Customs extortion of money from truck drivers 2020-02-17 Ghana: Customs checkpoint at the exit of Kumasi Burkina Faso Resolved
2020-02-18
View
Complaint: The drivers' truck got broken down on 12 February 2020 and they reported Customs on the 13th. By Sunday, 15th, the finished repairing their trucks and went to the Customs checkpoint to retrieve their papers but the officers there said until they pay some money (unspecified), they won't be given their papers.  
Resolution status note: The drivers set got back to their journey on the 18th /02/20  
NTB-000-279 Extortion 2020-03-19 Ghana: Tamale Police Burkina Faso Resolved
2020-03-19
View
Complaint: Two drivers driving 2 pick-up (new vehicles) belonging to the government of Burkina Faso were stopped by the Police and asked to pay an unspecified amount.  
Resolution status note: Few minutes alter, the driver called to confirm their release.  
1 2 3...10 11 12 13 14