All resolved complaints

Showing items 261 to 268 of 268
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-300 8.4. Transport related corruption 2020-09-14 Ghana: Kaleo Burkina Faso Resolved
2020-09-14
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Complaint: Police stopped driver and asked him to pay GH 50.00 even though his papers were on point  
Resolution status note: While GSA staff was still speaking to the Police, the driver was released to go  
NTB-000-301 Miscommunication between driver and Police 2020-09-22 Ghana: Etrance Navrogo Burkina Faso Resolved
2020-09-23
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Complaint: Driver's tires got burst and the truck stuck in the midle of the road. A police officer came to the scene, took the driver's papers away because he did not place warning triangles in front and back of the truck.  
Resolution status note: The driver was released after GSA staff intervention the following morning (23rd September), since the incidence happened in the evening of 22nd.  
NTB-000-302 Unnecessary delay by the Police 2020-10-02 Ghana: 15 km to Bolga (GH to BF) Burkina Faso Resolved
2020-10-02
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Complaint: The Police seized driver's papers without any explanation.  
Resolution status note: few minutes after GSA staff intervention, the driver was released  
NTB-000-303 8.4. Transport related corruption 2020-10-02 Ghana: Entrance Nandoli Burkina Faso Resolved
2020-10-02
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Complaint: The Police asked the driver to GH 5.00  
Resolution status note: The driver was released without paying any money  
NTB-000-304 8.4. Transport related corruption 2020-10-07 Ghana: Nandoli Mali Resolved
2020-10-07
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Complaint: The Police stopped the driver and delayed him for hours so as to force him give money.  
Resolution status note: After the discussion between GSA staff and the officer, the driver was released  
NTB-000-305 Unnecessary delay by the Police 2020-10-07 Ghana: Entrance Nasia Burkina Faso Resolved
2020-10-07
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Complaint: The Police delayed driver because he didn't have all the scale papers, with the intention of getting money from him.  
Resolution status note: Driver was released  
NTB-000-306 8.4. Transport related corruption 2020-10-13 Ghana: Navrongo Police Burkina Faso Resolved
2020-10-13
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Complaint: Three tankers passed through a barrier and the Police pursued and stopped the third vehicle and asked him to pay an unspecified amount.  
Resolution status note: The driver was released  
NTB-000-307 8.4. Transport related corruption 2020-10-21 Ghana: Police barrier after Bamboe Burkina Faso Resolved
2020-10-21
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Complaint: The police stopped the driver and asked him to pay GH 50.00 without any reason.  
Resolution status note: After the discussion, the driver was released without paying any money.  
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