All resolved complaints

Showing items 241 to 260 of 268
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-280 8.4. Transport related corruption 2020-03-24 Ghana: Boatenga (about 15km to Wa) Mali Resolved
2020-03-24
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Complaint: Drivers were asked asked to GH 5.00 to the Police  
Resolution status note: While GSA staff was trying to talk to the Police, the latter released drivers' papers to them.  
NTB-000-281 8.4. Transport related corruption 2020-04-28 Ghana: Nandoli Police barrier Mali Resolved
2020-04-28
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Complaint: The police claimed the driver's licence was not original, therefore he should pay GH 20  
Resolution status note: The driver was released  
NTB-000-282 8.4. Transport related corruption 2020-04-11 Ghana: Nyoli Burkina Faso Resolved
2020-04-11
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Complaint: 5 trucks were stopped by the police and asked to pay Gh 5.00 each without reason. The Police ceased their papers.  
Resolution status note: 7 minutes later, the drivers were released  
NTB-000-283 8.4. Transport related corruption 2020-04-13 Ghana: Asankare Barrier Burkina Faso Resolved
2020-04-13
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Complaint: 4 trucks were stopped and asked to pay GH 100 even though they had all their papers  
Resolution status note: 5 minutes after this conversation, the drivers were released  
NTB-000-284 2.14. Other 2020-04-21 Ghana: Paga Burkina Faso Resolved
2020-04-21
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Complaint: A complaint from UCRB/OTRAF stated that, Customs officers at Paga border are surcharging the fee for the undertaking (laissez-passer). Instead of GH 90.00, they collect GH 130.00  
Resolution status note: The issue was resolved the same day, that is since that day there hasn't been any such complaint  
NTB-000-285 8.4. Transport related corruption 2020-05-06 Ghana: Entrance Bamboe Mali Resolved
2020-05-06
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Complaint: & trucks were stopped by the Police and asked to Gh 5.00 each even though they had all their papers. Drivers pleaded with GH 2.00 but officers refused and kept their papers for more than an hour  
Resolution status note: 10 minutes after this, the drivers were releaed  
NTB-000-286 8.4. Transport related corruption 2020-06-10 Ghana: walewale Police Burkina Faso Resolved
2020-06-10
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Complaint: The driver was asked by the Police to pay GH 200.00 because there was not the ECOWAS Brown Card's number on his undertaking. The Police later handcuffed the driver because he told his rep. at OTRAF what happened  
Resolution status note: Few minutes after, the driver was released  
NTB-000-287 8.4. Transport related corruption 2020-06-16 Ghana: Yape Customs Burkina Faso Resolved
2020-06-16
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Complaint: The Yape customs officers stopped the driver, took his papers and asked him to pay some money. They kept the papers for about an hour because the driver failed to pay  
Resolution status note: The driver was released  
NTB-000-288 8.4. Transport related corruption 2020-06-16 Ghana: 20 km to Wa, (Gh to BF) Mali Resolved
2020-06-16
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Complaint: The police claimed that the drivers' licenses were fake, and asked that the drivers to pay money.  
Resolution status note: The drivers were released  
NTB-000-289 8.4. Transport related corruption 2020-08-04 Ghana: 19 km from Tamale (coming back to Ghana) Burkina Faso Resolved
2020-08-04
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Complaint: The Police asked the driver to pay GH 50, because they claimed the driver failed to stop.  
Resolution status note: After explaining to the officers, the driver was released  
NTB-000-290 Unnecessary delay of drivers 2020-08-07 Ghana: Few kilometers to Bamboe (going to Mali) Mali Resolved
2020-08-07
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Complaint: The Police took the drivers' papers and kept them for more than an hour, without any explanation  
Resolution status note: After GSA staff's tentative to speak to the police, the drivers were released  
NTB-000-291 8.4. Transport related corruption 2020-08-09 Ghana: 15 KM from Wa Mali Resolved
2020-08-09
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Complaint: The Police stopped the driver checked his papers and asked him to pay some unspecified amount before they allowed him to continue.  
Resolution status note: After this tentative of GSA staff to speak to the Police, the driver was released.  
NTB-000-292 8.4. Transport related corruption 2020-08-15 Ghana: 15KM to Techiman ( BF to GH) Ghana Resolved
2020-08-15
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Complaint: Police officers kept a driver at their post for more than 2 hours because he didn't pay GH 5.00  
Resolution status note: Some minutes after this, the officer gave the driver his papers to continue his journey  
NTB-000-293 8.4. Transport related corruption 2020-08-21 Ghana: 10 Km from Tamale (Police barrier) Burkina Faso Resolved
2020-08-21
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Complaint: Police took driver's papers and asked him to pay money.  
Resolution status note: Few minutes after GSA staff's attempt to speak to the Police, the driver was given his papers to continue his journey  
NTB-000-294 8.4. Transport related corruption 2020-08-26 Ghana: 15km from Bamboe ( GH to BF) Burkina Faso Resolved
2020-08-26
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Complaint: The Police delayed driver because his license looks different from the one they know.  
Resolution status note: Ten minutes after GSA staff explained the matter to the Police, the driver was released  
NTB-000-295 8.4. Transport related corruption 2020-09-03 Ghana: Asankare barrier Burkina Faso Resolved
2020-09-03
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Complaint: The Police asked the driver to pay GH 5 without any explanation.  
Resolution status note: On GSA staff's pressure to speak to the Police, the driver was released after 15 minutes  
NTB-000-296 Miscommunication between driver and Police 2020-09-03 Ghana: 24 km to Wa (BF to GH) Burkina Faso Resolved
2020-09-04
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Complaint: The driver coming back with an empty truck was signaled with a torch light to stop in the bush around 10pm. The driver did not stop because according to him, they had been robbed on one occasion as this.The Police pursued the driver to a town called Nyoli and tried to forcefully put the driver in their car back to where he was stopped. The driver had to run away and leave his mate in the truck.The Police tried to open the truck's doors which were locked inside by the mate. The police returned to their post but notified the next barrier with description of the truck and its number plate. On the following day the driver was stopped at the said barrier.  
Resolution status note: The driver was released after being advised by GSA staff  
NTB-000-297 8.4. Transport related corruption 2020-09-07 Ghana: Last barrier before Walewale Burkina Faso Resolved
2020-09-07
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Complaint: Police stopped the driver and asked him to oay Gh 200.00 because they had received a call from their colleagues at the toll boat that the driver had dodged the toll  
Resolution status note: While the driver was looking for a car to go back to the toll boat, the officers at the barrier begged him to collect his papers and go  
NTB-000-298 8.4. Transport related corruption 2020-09-09 Ghana: Nandoli Mali Resolved
2020-09-09
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Complaint: Police asked driver to pay an unspecified amount because they claimed the driver's license was not original  
Resolution status note: After all the explanations, the driver was released  
NTB-000-299 8.4. Transport related corruption 2020-09-10 Ghana: Between Nasia and Pong Tamale Burkina Faso Resolved
2020-09-10
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Complaint: Police stopped the driver and asked him to pay money  
Resolution status note: Due to GSA staff's pressure to speak to the officers, the driver was released  
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