Non-Tariff Barriers :: Complaints

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-309	8.4. Transport related corruption	2020-12-23	Ghana: Entrance of Wale wale	Burkina Faso	Resolved 2020-12-23	View
Complaint:	The Police stopped the driver and after checking said that the motorway weigh certificate was not stamped. He asked the driver to pay an unspecified amount.
Resolution status note:	The driver was released
NTB-000-308	8.4. Transport related corruption	2020-12-16	Ghana: Pong Tamale	Burkina Faso	Resolved 2020-12-16	View
Complaint:	Four trucks, moving in convoy crossed the barrier without stopping. The Police later hired a moto bike (Okada) pursued and arrested the second truck driver. they brought him back to the barrier, checked his papers which were on point. Because the officers did not find any fault, they asked the driver to pay for the fuel they used to chase them.
Resolution status note:	The driver was released
NTB-000-307	8.4. Transport related corruption	2020-10-21	Ghana: Police barrier after Bamboe	Burkina Faso	Resolved 2020-10-21	View
Complaint:	The police stopped the driver and asked him to pay GH 50.00 without any reason.
Resolution status note:	After the discussion, the driver was released without paying any money.
NTB-000-306	8.4. Transport related corruption	2020-10-13	Ghana: Navrongo Police	Burkina Faso	Resolved 2020-10-13	View
Complaint:	Three tankers passed through a barrier and the Police pursued and stopped the third vehicle and asked him to pay an unspecified amount.
Resolution status note:	The driver was released
NTB-000-305	Unnecessary delay by the Police	2020-10-07	Ghana: Entrance Nasia	Burkina Faso	Resolved 2020-10-07	View
Complaint:	The Police delayed driver because he didn't have all the scale papers, with the intention of getting money from him.
Resolution status note:	Driver was released
NTB-000-304	8.4. Transport related corruption	2020-10-07	Ghana: Nandoli	Mali	Resolved 2020-10-07	View
Complaint:	The Police stopped the driver and delayed him for hours so as to force him give money.
Resolution status note:	After the discussion between GSA staff and the officer, the driver was released
NTB-000-303	8.4. Transport related corruption	2020-10-02	Ghana: Entrance Nandoli	Burkina Faso	Resolved 2020-10-02	View
Complaint:	The Police asked the driver to GH 5.00
Resolution status note:	The driver was released without paying any money
NTB-000-302	Unnecessary delay by the Police	2020-10-02	Ghana: 15 km to Bolga (GH to BF)	Burkina Faso	Resolved 2020-10-02	View
Complaint:	The Police seized driver's papers without any explanation.
Resolution status note:	few minutes after GSA staff intervention, the driver was released
NTB-000-301	Miscommunication between driver and Police	2020-09-22	Ghana: Etrance Navrogo	Burkina Faso	Resolved 2020-09-23	View
Complaint:	Driver's tires got burst and the truck stuck in the midle of the road. A police officer came to the scene, took the driver's papers away because he did not place warning triangles in front and back of the truck.
Resolution status note:	The driver was released after GSA staff intervention the following morning (23rd September), since the incidence happened in the evening of 22nd.
NTB-000-300	8.4. Transport related corruption	2020-09-14	Ghana: Kaleo	Burkina Faso	Resolved 2020-09-14	View
Complaint:	Police stopped driver and asked him to pay GH 50.00 even though his papers were on point
Resolution status note:	While GSA staff was still speaking to the Police, the driver was released to go
NTB-000-299	8.4. Transport related corruption	2020-09-10	Ghana: Between Nasia and Pong Tamale	Burkina Faso	Resolved 2020-09-10	View
Complaint:	Police stopped the driver and asked him to pay money
Resolution status note:	Due to GSA staff's pressure to speak to the officers, the driver was released
NTB-000-298	8.4. Transport related corruption	2020-09-09	Ghana: Nandoli	Mali	Resolved 2020-09-09	View
Complaint:	Police asked driver to pay an unspecified amount because they claimed the driver's license was not original
Resolution status note:	After all the explanations, the driver was released
NTB-000-297	8.4. Transport related corruption	2020-09-07	Ghana: Last barrier before Walewale	Burkina Faso	Resolved 2020-09-07	View
Complaint:	Police stopped the driver and asked him to oay Gh 200.00 because they had received a call from their colleagues at the toll boat that the driver had dodged the toll
Resolution status note:	While the driver was looking for a car to go back to the toll boat, the officers at the barrier begged him to collect his papers and go
NTB-000-296	Miscommunication between driver and Police	2020-09-03	Ghana: 24 km to Wa (BF to GH)	Burkina Faso	Resolved 2020-09-04	View
Complaint:	The driver coming back with an empty truck was signaled with a torch light to stop in the bush around 10pm. The driver did not stop because according to him, they had been robbed on one occasion as this.The Police pursued the driver to a town called Nyoli and tried to forcefully put the driver in their car back to where he was stopped. The driver had to run away and leave his mate in the truck.The Police tried to open the truck's doors which were locked inside by the mate. The police returned to their post but notified the next barrier with description of the truck and its number plate. On the following day the driver was stopped at the said barrier.
Resolution status note:	The driver was released after being advised by GSA staff
NTB-000-295	8.4. Transport related corruption	2020-09-03	Ghana: Asankare barrier	Burkina Faso	Resolved 2020-09-03	View
Complaint:	The Police asked the driver to pay GH 5 without any explanation.
Resolution status note:	On GSA staff's pressure to speak to the Police, the driver was released after 15 minutes
NTB-000-294	8.4. Transport related corruption	2020-08-26	Ghana: 15km from Bamboe ( GH to BF)	Burkina Faso	Resolved 2020-08-26	View
Complaint:	The Police delayed driver because his license looks different from the one they know.
Resolution status note:	Ten minutes after GSA staff explained the matter to the Police, the driver was released
NTB-000-293	8.4. Transport related corruption	2020-08-21	Ghana: 10 Km from Tamale (Police barrier)	Burkina Faso	Resolved 2020-08-21	View
Complaint:	Police took driver's papers and asked him to pay money.
Resolution status note:	Few minutes after GSA staff's attempt to speak to the Police, the driver was given his papers to continue his journey
NTB-000-292	8.4. Transport related corruption	2020-08-15	Ghana: 15KM to Techiman ( BF to GH)	Ghana	Resolved 2020-08-15	View
Complaint:	Police officers kept a driver at their post for more than 2 hours because he didn't pay GH 5.00
Resolution status note:	Some minutes after this, the officer gave the driver his papers to continue his journey
NTB-000-291	8.4. Transport related corruption	2020-08-09	Ghana: 15 KM from Wa	Mali	Resolved 2020-08-09	View
Complaint:	The Police stopped the driver checked his papers and asked him to pay some unspecified amount before they allowed him to continue.
Resolution status note:	After this tentative of GSA staff to speak to the Police, the driver was released.
NTB-000-290	Unnecessary delay of drivers	2020-08-07	Ghana: Few kilometers to Bamboe (going to Mali)	Mali	Resolved 2020-08-07	View
Complaint:	The Police took the drivers' papers and kept them for more than an hour, without any explanation
Resolution status note:	After GSA staff's tentative to speak to the police, the drivers were released

History
+ –
Request History
4 previous requests available
====
Session
+ –
Session
- Config
  userAgentd87ede2a7a28973d7f81f4e32c0b97da
  time1713994439
  timeout10
  languageen
====
Request
+ –
Request

Cake Params
- controllercomplaints
- actionindex
- named
  page6
  resolved1
- pass(empty)
- resolved1
- plugin(null)
- url
  exthtml
  urlresolved_complaints/page:6
- form(empty)
- useJsonNative(true)
- isAjax(false)
- paging
  Complaint
  page6
  current20
  count370
  prevPage(true)
  nextPage(true)
  pageCount19
  defaults
  limit20
  step1
  order
  Complaint.unique_numberdesc
  conditions
  Status.default0
  Status.rejected0
  Status.resolved1
  Status.nonactionable0
  contain
  0Country
  1ImposingRegion
  2LocationType
  3Location
  4NtbType
  5NtmCode
  6ReportingCountry
  7ReportingRegion
  8Status
  9TariffCode
  10ComplaintsLocale
  11ResolutionComment
  options
  page6
  limit20
  order
  Complaint.unique_numberdesc
  conditions
  Status.default0
  Status.rejected0
  Status.resolved1
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  2LocationType
  3Location
  4NtbType
  5NtmCode
  6ReportingCountry
  7ReportingRegion
  8Status
  9TariffCode
  10ComplaintsLocale
  11ResolutionComment
$_GET
- urlresolved_complaints/page:6
Cookie

To view Cookies, add CookieComponent to Controller

Current Route
- keys(empty)
- options
  named
  resolved1
- defaults
  controllercomplaints
  actionindex
  resolved1
  plugin(null)
- template/resolved_complaints/*
- _greedy(true)
- _compiledRoute#^/resolved_complaints(?:/(?P<_args_>.*))?[/]*$#
- __headerMap
  typecontent_type
  methodrequest_method
  serverserver_name
====

+ –

Sql Logs

default

Query	Affected	Num. rows	Took (ms)	Actions
SHOW FULL COLUMNS FROM `aros`	7	7	1	maybe slow
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'utf8_general_ci';	1	1	1
SHOW FULL COLUMNS FROM `acos`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `aros_acos`	9	9	1	maybe slow
SHOW FULL COLUMNS FROM `complaints`	35	35	1
SHOW FULL COLUMNS FROM `users`	23	23	1
SHOW FULL COLUMNS FROM `countries`	9	9	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `regions`	2	2	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `regions_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_focal_points`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `towns`	3	3	1	maybe slow
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'latin1_swedish_ci';	1	1	1
SHOW FULL COLUMNS FROM `sectors`	2	2	1	maybe slow
SHOW FULL COLUMNS FROM `sectors_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `roles`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `comments`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `attachments`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `location_types`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `locations`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `location_types_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `ntb_types`	10	10	1	maybe slow
SHOW FULL COLUMNS FROM `ntb_types_locales`	5	5	1	maybe slow
SHOW FULL COLUMNS FROM `statuses`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `statuses_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `ntm_codes`	5	5	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `sms`	13	13	1	maybe slow
SHOW FULL COLUMNS FROM `tariff_codes`	6	6	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_tariff_codes`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `tariff_codes_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `emails`	4	4	1	maybe slow
SELECT COUNT(*) AS `count` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0	1	1	0
SELECT `Complaint`.`id`, `Complaint`.`unique_number`, `Complaint`.`user_id`, `Complaint`.`user_details`, `Complaint`.`user_email`, `Complaint`.`complaint`, `Complaint`.`original_complaint`, `Complaint`.`country_id`, `Complaint`.`town_id`, `Complaint`.`imposing_region_id`, `Complaint`.`reporting_country_id`, `Complaint`.`reporting_region_id`, `Complaint`.`location_type_id`, `Complaint`.`location_id`, `Complaint`.`location_other`, `Complaint`.`date_of_incident`, `Complaint`.`ntb_type_id`, `Complaint`.`ntb_type_other`, `Complaint`.`ntm_code_id`, `Complaint`.`status_id`, `Complaint`.`product_description`, `Complaint`.`country_origin_id`, `Complaint`.`currency_id`, `Complaint`.`value`, `Complaint`.`original_locale`, `Complaint`.`is_spam`, `Complaint`.`resolved_date`, `Complaint`.`created`, `Complaint`.`created_by`, `Complaint`.`modified`, `Complaint`.`modified_by`, `Complaint`.`progress_update`, `Complaint`.`offline`, `Complaint`.`offline_comment`, `Complaint`.`policy`, `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `ImposingRegion`.`id`, `ImposingRegion`.`name`, `ReportingCountry`.`id`, `ReportingCountry`.`name`, `ReportingCountry`.`short_name`, `ReportingCountry`.`fre_name`, `ReportingCountry`.`fre_short_name`, `ReportingCountry`.`por_name`, `ReportingCountry`.`por_short_name`, `ReportingCountry`.`currency`, `ReportingCountry`.`member`, `ReportingRegion`.`id`, `ReportingRegion`.`name`, `Location`.`id`, `Location`.`name`, `Location`.`location_type_id`, `Location`.`country_id`, `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName`, `NtmCode`.`id`, `NtmCode`.`level`, `NtmCode`.`code`, `NtmCode`.`description`, `NtmCode`.`parent_id`, `LocationType`.`id`, `LocationType`.`name`, `LocationType`.`order`, `LocationType`.`select_box`, `Status`.`id`, `Status`.`name`, `Status`.`order`, `Status`.`default`, `Status`.`rejected`, `Status`.`resolved`, `Status`.`nonactionable`, `ResolutionComment`.`id`, `ResolutionComment`.`complaint_id`, `ResolutionComment`.`user_id`, `ResolutionComment`.`comment`, `ResolutionComment`.`resolution`, `ResolutionComment`.`created`, `ResolutionComment`.`modified` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0 ORDER BY `Complaint`.`unique_number` desc LIMIT 100, 20	20	20	0
SELECT `ComplaintsLocale`.`trans_id`, `ComplaintsLocale`.`id`, `ComplaintsLocale`.`complaint`, `ComplaintsLocale`.`locale` FROM `complaints_locales` AS `ComplaintsLocale` WHERE `ComplaintsLocale`.`id` IN ('5fe338e4-3f34-4c6a-98b2-5d59c5bdc882', '5fdb2d47-a95c-4f79-b94e-4006c5bdc882', '5f91394c-fe84-4acd-9bce-445bc5bdc882', '5f871556-a174-40e5-a173-a69dc5bdc882', '5f7ecef9-e328-4680-af41-4da3c5bdc882', '5f7eccae-e798-4275-aca0-4d0bc5bdc882', '5f7746f2-0a44-46c3-8dfd-c8a3c5bdc882', '5f774495-af04-4066-8e49-c6c6c5bdc882', '5f743677-2238-4e23-9492-4f32c5bdc882', '5f5f476e-27ec-43ee-ac89-f9e1c5bdc882', '5f5f450c-3b4c-46a9-a2bd-f8a3c5bdc882', '5f5f4370-9a24-4a99-922d-f6b7c5bdc882', '5f5f4087-21dc-4417-94ad-f412c5bdc882', '5f5f3b12-4c28-4d8a-b34a-f1d3c5bdc882', '5f5f334f-dc0c-4a17-818d-eedac5bdc882', '5f4e4fe2-1cf8-417e-905b-358ac5bdc882', '5f4e4ca9-659c-4d68-8bf5-35d7c5bdc882', '5f393722-5f98-47f6-bd1f-4a91c5bdc882', '5f393432-d9e8-4a6e-9ee8-40f7c5bdc882', '5f2d166a-3e48-41fb-bbec-4531c5bdc882')	0	0	0
SELECT `TariffCode`.`id`, `TariffCode`.`heading`, `TariffCode`.`description`, `TariffCode`.`parent_id`, `TariffCode`.`lft`, `TariffCode`.`rght`, (concat(`TariffCode`.`heading`, ": ", `TariffCode`.`description`)) AS `TariffCode__name`, `ComplaintsTariffCode`.`id`, `ComplaintsTariffCode`.`complaint_id`, `ComplaintsTariffCode`.`tariff_code_id` FROM `tariff_codes` AS `TariffCode` JOIN `complaints_tariff_codes` AS `ComplaintsTariffCode` ON (`ComplaintsTariffCode`.`complaint_id` IN ('5fe338e4-3f34-4c6a-98b2-5d59c5bdc882', '5fdb2d47-a95c-4f79-b94e-4006c5bdc882', '5f91394c-fe84-4acd-9bce-445bc5bdc882', '5f871556-a174-40e5-a173-a69dc5bdc882', '5f7ecef9-e328-4680-af41-4da3c5bdc882', '5f7eccae-e798-4275-aca0-4d0bc5bdc882', '5f7746f2-0a44-46c3-8dfd-c8a3c5bdc882', '5f774495-af04-4066-8e49-c6c6c5bdc882', '5f743677-2238-4e23-9492-4f32c5bdc882', '5f5f476e-27ec-43ee-ac89-f9e1c5bdc882', '5f5f450c-3b4c-46a9-a2bd-f8a3c5bdc882', '5f5f4370-9a24-4a99-922d-f6b7c5bdc882', '5f5f4087-21dc-4417-94ad-f412c5bdc882', '5f5f3b12-4c28-4d8a-b34a-f1d3c5bdc882', '5f5f334f-dc0c-4a17-818d-eedac5bdc882', '5f4e4fe2-1cf8-417e-905b-358ac5bdc882', '5f4e4ca9-659c-4d68-8bf5-35d7c5bdc882', '5f393722-5f98-47f6-bd1f-4a91c5bdc882', '5f393432-d9e8-4a6e-9ee8-40f7c5bdc882', '5f2d166a-3e48-41fb-bbec-4531c5bdc882') AND `ComplaintsTariffCode`.`tariff_code_id` = `TariffCode`.`id`)	0	0	0
SELECT `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `countries` AS `Country` LEFT JOIN `focal_points` AS `FocalPoint` ON (`FocalPoint`.`country_id` = `Country`.`id`) WHERE `Country`.`member` = 1 ORDER BY `name` ASC	15	15	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BJ'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da7b-3aac-4895-879c-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BF'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa29-b610-4f6a-bb28-0612c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CV'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CI'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da84-7460-4ef7-9eb6-39fac0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GM'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GH'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da69-13d8-49d0-ad22-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GN'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GW'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'LR'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'ML'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NE'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da8c-b374-4d89-96a0-39f9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SN'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa08-f9f0-4b67-9e2d-0545c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SL'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'TG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da95-21e4-4eff-8899-39f8c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `Region`.`id`, `Region`.`name` FROM `regions` AS `Region` WHERE 1 = 1	2	2	0
SELECT `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName` FROM `ntb_types` AS `NtbType` WHERE `NtbType`.`allow` = 1 ORDER BY `NtbType`.`position` ASC	77	77	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 ORDER BY `Status`.`order` ASC	5	5	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE 1 = 1 ORDER BY `Status`.`order` ASC	7	7	0

Query Explain:

Click an "Explain" link above, to see the query explanation.

====

Timer

+ –

Memory

Peak Memory Use 15.24 MB

Message	Memory use
Component initialization	10.19 MB
Controller action start	10.24 MB
Controller render start	11.66 MB
View render complete	13.50 MB

Timers

Total Request Time: 410 (ms)

Message	Time in ms	Graph
Core Processing (Derived)	211.63
Component initialization and startup	1.94
Controller action	57.27
» Complaint->find()	6.29
» Complaint->find() #2	20.96
» Country->find()	5.72
» Region->find()	0.26
» NtbType->find()	4.69
» NtbType->find() #2	4.81
» Status->find()	0.48
» Status->find() #2	0.30
Render Controller Action	68.77
» Rendering View	67.00
» » Rendering APP/views/complaints/index.ctp	55.66
» » » Rendering CORE/plugins/octoplus/views/elements/paging.ctp	4.01
» » Rendering APP/views/layouts/default.ctp	11.12
» » » Rendering APP/views/elements/dock_menu.ctp	0.23
» » » Rendering APP/views/elements/ntbbanner.ctp	4.69
» » » » Rendering APP/views/elements/login_banner.ctp	3.10
» » » » » Rendering APP/views/elements/login.ctp	2.81
» » » Rendering APP/views/elements/ntbmenu.ctp	4.93
» » » Rendering APP/views/elements/ntbfooter.ctp	0.07

====

Log
+ –

Logs

====
Variables
+ –
View Variables
- localeeng
- countries
  ECOWAS
  BJBenin
  BFBurkina Faso
  CICôte d'Ivoire
  GHGhana
  NGNigeria
  SNSenegal
  TGTogo
- ntbTypes
  Category 1. Government participation in trade & restrictive practices tolerated by governments
  4e09b8bd-a198-4b79-a9e5-103ec0a803051.1. Export subsidies
  4e09b8d1-1fec-47ef-920c-0f53c0a803051.2. Government monopoly in export/import
  4e0c68dc-5dcc-48dd-b6f3-6f9ac0a803051.3. State subsidies, procurement, trading, state ownership
  d67edb0e-a31d-11e0-af43-000c292ff6141.4. Preference given to domestic bidders/suppliers
  d67f1ce0-a31d-11e0-af43-000c292ff6141.5. Requirement for counter trade
  d67f2f64-a31d-11e0-af43-000c292ff6141.6. Domestic assistance programmes for companies
  d67f409e-a31d-11e0-af43-000c292ff6141.7. Discriminatory or flawed government procurement policies
  d67f5336-a31d-11e0-af43-000c292ff6141.8. Import bans
  d67f645c-a31d-11e0-af43-000c292ff6141.9. Determination of eligibility of an exporting country by the importing country
  d67f765e-a31d-11e0-af43-000c292ff6141.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country
  d67f886a-a31d-11e0-af43-000c292ff6141.11. Occupational safety and health regulation
  d67f9ac6-a31d-11e0-af43-000c292ff6141.12. Multiplicity and Controls of Foreign exchange market
  d67faca0-a31d-11e0-af43-000c292ff6141.13. "Buy national" policy
  d67fbe7a-a31d-11e0-af43-000c292ff6141.14. Lack of coordination between government institutions
  d67fcfd2-a31d-11e0-af43-000c292ff6141.15. Other
  Category 2. Customs and administrative entry procedures
  d67fe0da-a31d-11e0-af43-000c292ff6142.1. Government imposing antidumping duties
  d67ff28c-a31d-11e0-af43-000c292ff6142.2. Arbitrary customs classification
  d6800362-a31d-11e0-af43-000c292ff6142.3. Issues related to the rules of origin
  d68015a0-a31d-11e0-af43-000c292ff6142.4. Import licensing
  d6802680-a31d-11e0-af43-000c292ff6142.5. Decreed customs surcharges
  d6803846-a31d-11e0-af43-000c292ff6142.6. Additional taxes and other charges
  d6804962-a31d-11e0-af43-000c292ff6142.7. International taxes and charges levied on imports and other tariff measures
  d6805b28-a31d-11e0-af43-000c292ff6142.8. Lengthy and costly customs clearance procedures
  d6806c12-a31d-11e0-af43-000c292ff6142.9. Issues related to transit fees
  d6807ed2-a31d-11e0-af43-000c292ff6142.10. Inadequate or unreasonable customs procedures and charges
  d6808fee-a31d-11e0-af43-000c292ff6142.11. Lack of control in Customs infrastructure
  d680a0c4-a31d-11e0-af43-000c292ff6142.12. Lack of capacity of Customs officers
  d680b2d0-a31d-11e0-af43-000c292ff6142.13. Issues related to Pre-Shipment Inspections
  d680c3e2-a31d-11e0-af43-000c292ff6142.14. Other
  4d480568-810c-43b9-8f97-7ce442c5ea45Category 3. Technical barriers to trade (TBT)
  4d480586-bc1c-4f01-b5e3-2e1442c5ea45Category 4. Sanitary & phyto-sanitary (SPS) measures
  Category 5. Specific limitations
  d681956a-a31d-11e0-af43-000c292ff6145.1. Quantitative restrictions
  d681a65e-a31d-11e0-af43-000c292ff6145.2. Exchange controls
  d681b82e-a31d-11e0-af43-000c292ff6145.3. Export taxes
  d681c922-a31d-11e0-af43-000c292ff6145.4. Quotas
  d681da02-a31d-11e0-af43-000c292ff6145.5. Import licensing requirements
  d681ec2c-a31d-11e0-af43-000c292ff6145.6. Proportion restrictions of foreign to domestic goods (local content requirement)
  d681fd3e-a31d-11e0-af43-000c292ff6145.7. Minimum import price limits
  d6820f18-a31d-11e0-af43-000c292ff6145.8. Embargoes
  d682205c-a31d-11e0-af43-000c292ff6145.9. Non-automatic licensing
  d6823254-a31d-11e0-af43-000c292ff6145.10. Prohibitions
  d68243c0-a31d-11e0-af43-000c292ff6145.11. Quantitative safeguard measures
  d68255d6-a31d-11e0-af43-000c292ff6145.12. Export restraint arrangements
  d68266fc-a31d-11e0-af43-000c292ff6145.13. Other quantity control measures
  d682785e-a31d-11e0-af43-000c292ff6145.14. Restrictive licenses
  d6828a60-a31d-11e0-af43-000c292ff6145.15. Other
  Category 6. Charges on imports
  d6829b5e-a31d-11e0-af43-000c292ff6146.1. Prior import deposits and subsidies
  d682ad1a-a31d-11e0-af43-000c292ff6146.2. Administrative fees
  d682be86-a31d-11e0-af43-000c292ff6146.3. Special supplementary duties
  d682d088-a31d-11e0-af43-000c292ff6146.4. Import credit discriminations
  d682e1cc-a31d-11e0-af43-000c292ff6146.5. Variable levies
  d682f3a6-a31d-11e0-af43-000c292ff6146.6. Border taxes
  d68304c2-a31d-11e0-af43-000c292ff6146.7. Other
  Category 7. Other procedural problems
  d683170a-a31d-11e0-af43-000c292ff6147.1. Arbitrariness
  d68327ea-a31d-11e0-af43-000c292ff6147.2. Discrimination
  d68338b6-a31d-11e0-af43-000c292ff6147.3. Corruption
  d6834a68-a31d-11e0-af43-000c292ff6147.4. Costly procedures
  d6835b66-a31d-11e0-af43-000c292ff6147.5. Lengthy procedures
  d6836d2c-a31d-11e0-af43-000c292ff6147.6. Lack of information on procedures (or changes thereof)
  d6837e48-a31d-11e0-af43-000c292ff6147.7. Complex variety of documentation required
  d683902c-a31d-11e0-af43-000c292ff6147.8. Consular and Immigration Issues
  d683a134-a31d-11e0-af43-000c292ff6147.9. Inadequate trade related infrastructure
  d683c1aa-a31d-11e0-af43-000c292ff6147.10. Other
  Category 8. Transport, Clearing and Forwarding
  134ae3f8-9813-11e1-be2a-00e08128b0718.1. Government Policy and regulations
  13746138-9813-11e1-be2a-00e08128b0718.2. Administrative (Border Operating Hours, delays at border posts, etc.)
  139dea58-9813-11e1-be2a-00e08128b0718.3. Immigration requirements (Visa, travel permit)
  13c9ccfe-9813-11e1-be2a-00e08128b0718.4. Transport related corruption
  13f328f6-9813-11e1-be2a-00e08128b0718.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)
  141e6da4-9813-11e1-be2a-00e08128b0718.6. Vehicle standards
  d683b2f0-a31d-11e0-af43-000c292ff6148.7. Costly Road user charges /fees
  3746f9d4-98f6-11e1-be2a-00e08128b0718.8. Issues related to transit
  otherOther
  policyPolicy or Regulatory NTB
  notPolicyNot a policy or regulatory NTB
- statuses
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- regions
  08391dd0-3d26-11e4-916c-0800200c9a66ECOWAS
  08391dd0-3d26-11e4-916c-0800201c9a66UEMOA
- allStatuses
  4cc5a0be-045c-4434-a342-43b5c0a80305New (Not reviewed)
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  4cc5a0f0-4218-4545-8158-4343c0a80305Rejected
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- complaints
  0
  Complaint
  id5fe338e4-3f34-4c6a-98b2-5d59c5bdc882
  unique_number309
  user_id(null)
  user_detailsOutara abdoulaye Truck: 11 GL 4379 Tel: 0262654570
  user_emailgershonewman@gmail.com
  complaintThe Police stopped the driver and after checking said that the motorway weigh certificate was not stamped. He asked the driver to pay an unspecified amount.
  original_complaintThe Police stopped the driver and after checking said that the motorway weigh certificate was not stamped. He asked the driver to pay an unspecified amount.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance of Wale wale
  date_of_incident2020-12-23
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-12-23
  created2020-12-23 14:32:36
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-12-23 14:33:49
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked the officer to let the driver take a picture of the weigh certificate and send to him on whatsapp, but the officer refused. After that attempt, the officer gave the papers to driver.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police stopped the driver and after checking said that the motorway weigh certificate was not stamped. He asked the driver to pay an unspecified amount.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5fe3392d-83f4-4d70-8b34-5d12c5bdc882
  complaint_id5fe338e4-3f34-4c6a-98b2-5d59c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released
  resolution1
  created2020-12-23 14:33:49
  modified2020-12-23 14:33:49
  ComplaintsLocale(empty)
  TariffCode(empty)
  1
  Complaint
  id5fdb2d47-a95c-4f79-b94e-4006c5bdc882
  unique_number308
  user_id(null)
  user_detailsAlassane Bande Truck: 11 GP 6388 Tel: 0269811448
  user_emailgershonewman@gmail.com
  complaintFour trucks, moving in convoy crossed the barrier without stopping. The Police later hired a moto bike (Okada) pursued and arrested the second truck driver. they brought him back to the barrier, checked his papers which were on point. Because the officers did not find any fault, they asked the driver to pay for the fuel they used to chase them.
  original_complaintFour trucks, moving in convoy crossed the barrier without stopping. The Police later hired a moto bike (Okada) pursued and arrested the second truck driver. they brought him back to the barrier, checked his papers which were on point. Because the officers did not find any fault, they asked the driver to pay for the fuel they used to chase them.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherPong Tamale
  date_of_incident2020-12-16
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-12-16
  created2020-12-17 12:04:55
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-12-17 12:06:14
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff speaking to one of the officers was told that the driver failed to stop, therefore he had to pay for the fuel used to chase him. GSA staff tried bring the officer's attention on the fact that there were 4 trucks moving together and this particular one which happens to the second was being asked to while others left without paying anything. While still talking to the officer, the latter called the driver to come for his papers.
  offline0
  offline_comment
  policy0
  complaint_languageFour trucks, moving in convoy crossed the barrier without stopping. The Police later hired a moto bike (Okada) pursued and arrested the second truck driver. they brought him back to the barrier, checked his papers which were on point. Because the officers did not find any fault, they asked the driver to pay for the fuel they used to chase them.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5fdb2d96-3908-452b-bb63-48f1c5bdc882
  complaint_id5fdb2d47-a95c-4f79-b94e-4006c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released
  resolution1
  created2020-12-17 12:06:14
  modified2020-12-17 12:06:14
  ComplaintsLocale(empty)
  TariffCode(empty)
  2
  Complaint
  id5f91394c-fe84-4acd-9bce-445bc5bdc882
  unique_number307
  user_id(null)
  user_detailsTraore Karim Truck: 11HN 2223 Tel:0270100939
  user_emailgershonewman@gmail.com
  complaintThe police stopped the driver and asked him to pay GH 50.00 without any reason.
  original_complaintThe police stopped the driver and asked him to pay GH 50.00 without any reason.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherPolice barrier after Bamboe
  date_of_incident2020-10-21
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-10-21
  created2020-10-22 09:48:28
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-10-22 09:50:07
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff tried to speak with the officers but they refused. After about 45 minutes, the driver called back and said he was still at the barrier. This time one of the officers took the phone but denied asking for money, neither could he tell the reason for maintaining the driver for almost an hour. He angrily gave the phone back to the driver.
  offline0
  offline_comment
  policy0
  complaint_languageThe police stopped the driver and asked him to pay GH 50.00 without any reason.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f9139af-af68-42fe-8d33-42ffc5bdc882
  complaint_id5f91394c-fe84-4acd-9bce-445bc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter the discussion, the driver was released without paying any money.
  resolution1
  created2020-10-22 09:50:07
  modified2020-10-22 09:50:07
  ComplaintsLocale(empty)
  TariffCode(empty)
  3
  Complaint
  id5f871556-a174-40e5-a173-a69dc5bdc882
  unique_number306
  user_id(null)
  user_detailsDambele Aboubakare Truck: 11JN 4447 Tel: 0576633654
  user_emailgershonewman@gmail.com
  complaintThree tankers passed through a barrier and the Police pursued and stopped the third vehicle and asked him to pay an unspecified amount.
  original_complaintThree tankers passed through a barrier and the Police pursued and stopped the third vehicle and asked him to pay an unspecified amount.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherNavrongo Police
  date_of_incident2020-10-13
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_otherUnnecessary delay by the Police
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-10-13
  created2020-10-14 17:12:22
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-10-14 17:13:29
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhile interacting with the officer, the latter told GSA staff that the driver hit their barrier. GSA staff then asked the driver to follow the officers to barrier. The Police, instead of taking the driver to the barrier, went to the opposite direction. They went to far distance and brought the driver back before giving him back his papers.
  offline0
  offline_comment
  policy0
  complaint_languageThree tankers passed through a barrier and the Police pursued and stopped the third vehicle and asked him to pay an unspecified amount.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f871599-b4dc-440f-8520-a67fc5bdc882
  complaint_id5f871556-a174-40e5-a173-a69dc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released
  resolution1
  created2020-10-14 17:13:29
  modified2020-10-14 17:13:29
  ComplaintsLocale(empty)
  TariffCode(empty)
  4
  Complaint
  id5f7ecef9-e328-4680-af41-4da3c5bdc882
  unique_number305
  user_id(null)
  user_detailsSalif Kabre Truck: 11 KP7441 Tel 0570003548
  user_emailgershonewman@gmail.com
  complaintThe Police delayed driver because he didn't have all the scale papers, with the intention of getting money from him.
  original_complaintThe Police delayed driver because he didn't have all the scale papers, with the intention of getting money from him.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Nasia
  date_of_incident2020-10-07
  ntb_type_idother
  ntb_type_otherUnnecessary delay by the Police
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-10-07
  created2020-10-08 10:34:01
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-10-08 10:34:45
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen GSA staff wanted to speak to the officer, the latter called the driver to come for his documents
  offline0
  offline_comment
  policy0
  complaint_languageThe Police delayed driver because he didn't have all the scale papers, with the intention of getting money from him.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f7ecf25-5748-49e0-9726-4eadc5bdc882
  complaint_id5f7ecef9-e328-4680-af41-4da3c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentDriver was released
  resolution1
  created2020-10-08 10:34:45
  modified2020-10-08 10:34:45
  ComplaintsLocale(empty)
  TariffCode(empty)
  5
  Complaint
  id5f7eccae-e798-4275-aca0-4d0bc5bdc882
  unique_number304
  user_id(null)
  user_detailsKassim Kone Truck: BA 4892 MD Tel: 0541128411
  user_emailgershonewman@gmail.com
  complaintThe Police stopped the driver and delayed him for hours so as to force him give money.
  original_complaintThe Police stopped the driver and delayed him for hours so as to force him give money.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idML
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherNandoli
  date_of_incident2020-10-07
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-10-07
  created2020-10-08 10:24:14
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-10-08 10:27:01
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff spoke to the officer who said that the driver refused to comply with their instruction.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police stopped the driver and delayed him for hours so as to force him give money.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idML
  nameMali
  short_name
  fre_nameMali
  fre_short_name
  por_nameMali
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f7ecd55-2c90-4f71-9516-4de3c5bdc882
  complaint_id5f7eccae-e798-4275-aca0-4d0bc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter the discussion between GSA staff and the officer, the driver was released
  resolution1
  created2020-10-08 10:27:01
  modified2020-10-08 10:27:01
  ComplaintsLocale(empty)
  TariffCode(empty)
  6
  Complaint
  id5f7746f2-0a44-46c3-8dfd-c8a3c5bdc882
  unique_number303
  user_id(null)
  user_detailsOuedraogo Mohamed Truck 20 LP0223 Tel 0268014902
  user_emailgershonewman@gmail.com
  complaintThe Police asked the driver to GH 5.00
  original_complaintThe Police asked the driver to GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Nandoli
  date_of_incident2020-10-02
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-10-02
  created2020-10-02 17:27:46
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-10-02 17:28:41
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen talking to the officer, he denied asking for money but claimed the driver misbehaved toward them. GSA staff told the officer that he would advise the driver on their conduct with the Police on the road.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police asked the driver to GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f774729-cc10-45ee-a461-c898c5bdc882
  complaint_id5f7746f2-0a44-46c3-8dfd-c8a3c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released without paying any money
  resolution1
  created2020-10-02 17:28:41
  modified2020-10-02 17:28:41
  ComplaintsLocale(empty)
  TariffCode(empty)
  7
  Complaint
  id5f774495-af04-4066-8e49-c6c6c5bdc882
  unique_number302
  user_id(null)
  user_detailsOuedraogo Abdoul Karim Truck:11KH 4467 Tel: 0546927255
  user_emailgershonewman@gmail.com
  complaintThe Police seized driver's papers without any explanation.
  original_complaintThe Police seized driver's papers without any explanation.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other15 km to Bolga (GH to BF)
  date_of_incident2020-10-02
  ntb_type_idother
  ntb_type_otherUnnecessary delay by the Police
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-10-02
  created2020-10-02 17:17:41
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-10-02 17:22:34
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_update GSA staff speaking to the officer was told that there was a discrepancy in the international license number. That is the one on the license differs from that on the laissez passer. GSA staff explained to the officer that it may be an error from Customs since the drivers don't take their papers to the customs themselves but send their agents.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police seized driver's papers without any explanation.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f7745ba-4dac-4be0-9619-c69dc5bdc882
  complaint_id5f774495-af04-4066-8e49-c6c6c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentfew minutes after GSA staff intervention, the driver was released
  resolution1
  created2020-10-02 17:22:34
  modified2020-10-02 17:22:34
  ComplaintsLocale(empty)
  TariffCode(empty)
  8
  Complaint
  id5f743677-2238-4e23-9492-4f32c5bdc882
  unique_number301
  user_id(null)
  user_detailsOuedraogo Oumare Truck: 11 JK 0640 Tel: 0265306155
  user_emailgershonewman@gmail.com
  complaintDriver's tires got burst and the truck stuck in the midle of the road. A police officer came to the scene, took the driver's papers away because he did not place warning triangles in front and back of the truck.
  original_complaintDriver's tires got burst and the truck stuck in the midle of the road. A police officer came to the scene, took the driver's papers away because he did not place warning triangles in front and back of the truck.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEtrance Navrogo
  date_of_incident2020-09-22
  ntb_type_idother
  ntb_type_otherMiscommunication between driver and Police
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-09-23
  created2020-09-30 09:40:39
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-09-30 09:43:44
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff spoke to the arresting officer so as to seek the release of the driver.
  offline0
  offline_comment
  policy0
  complaint_languageDriver's tires got burst and the truck stuck in the midle of the road. A police officer came to the scene, took the driver's papers away because he did not place warning triangles in front and back of the truck.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f743730-9aac-46e0-8a89-5035c5bdc882
  complaint_id5f743677-2238-4e23-9492-4f32c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released after GSA staff intervention the following morning (23rd September), since the incidence happened in the evening of 22nd.
  resolution1
  created2020-09-30 09:43:44
  modified2020-09-30 09:43:44
  ComplaintsLocale(empty)
  TariffCode(empty)
  9
  Complaint
  id5f5f476e-27ec-43ee-ac89-f9e1c5bdc882
  unique_number300
  user_id(null)
  user_detailsTraore Karim Truck: 11 MH 2223 Tel: 0270100939
  user_emailgershonewman@gmail.com
  complaintPolice stopped driver and asked him to pay GH 50.00 even though his papers were on point
  original_complaintPolice stopped driver and asked him to pay GH 50.00 even though his papers were on point
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherKaleo
  date_of_incident2020-09-14
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-09-14
  created2020-09-14 12:35:26
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-09-14 12:36:36
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff asked the officer if there was an issue with the driver's papers. The officer said no.
  offline0
  offline_comment
  policy0
  complaint_languagePolice stopped driver and asked him to pay GH 50.00 even though his papers were on point
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f5f47b4-0b18-4955-9b02-fad4c5bdc882
  complaint_id5f5f476e-27ec-43ee-ac89-f9e1c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhile GSA staff was still speaking to the Police, the driver was released to go
  resolution1
  created2020-09-14 12:36:36
  modified2020-09-14 12:36:36
  ComplaintsLocale(empty)
  TariffCode(empty)
  10
  Complaint
  id5f5f450c-3b4c-46a9-a2bd-f8a3c5bdc882
  unique_number299
  user_id(null)
  user_detailsOuedraogo Faissal Truck: 11 HL 1791 Tel: 0269780578
  user_emailgershonewman@gmail.com
  complaintPolice stopped the driver and asked him to pay money
  original_complaintPolice stopped the driver and asked him to pay money
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherBetween Nasia and Pong Tamale
  date_of_incident2020-09-10
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-09-10
  created2020-09-14 12:25:16
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-09-14 12:27:18
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff, upon hearing this asked to speak to the Police but they refused to collaborate. GSA staff kept insisting to speak to the police to no avail.
  offline0
  offline_comment
  policy0
  complaint_languagePolice stopped the driver and asked him to pay money
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f5f4586-14d4-41c9-bb94-f9e0c5bdc882
  complaint_id5f5f450c-3b4c-46a9-a2bd-f8a3c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentDue to GSA staff's pressure to speak to the officers, the driver was released
  resolution1
  created2020-09-14 12:27:18
  modified2020-09-14 12:27:18
  ComplaintsLocale(empty)
  TariffCode(empty)
  11
  Complaint
  id5f5f4370-9a24-4a99-922d-f6b7c5bdc882
  unique_number298
  user_id(null)
  user_detailsIssa Sarifo Truck: BB 7636 MD Tel: 0592405042
  user_emailgershonewman@gmail.com
  complaintPolice asked driver to pay an unspecified amount because they claimed the driver's license was not original
  original_complaintPolice asked driver to pay an unspecified amount because they claimed the driver's license was not original
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idML
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherNandoli
  date_of_incident2020-09-09
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-09-09
  created2020-09-14 12:18:24
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-09-14 12:19:59
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff explained to the Police that the differences in the licenses is an issue the Shippers' Authority had brought to the attention of their counterpart Shippers' council of Mali. He further explained to the Police that the representatives of Mali agreed on the differences but said they are all valid.
  offline0
  offline_comment
  policy0
  complaint_languagePolice asked driver to pay an unspecified amount because they claimed the driver's license was not original
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idML
  nameMali
  short_name
  fre_nameMali
  fre_short_name
  por_nameMali
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f5f43cf-eaf4-4b64-ad2e-f828c5bdc882
  complaint_id5f5f4370-9a24-4a99-922d-f6b7c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter all the explanations, the driver was released
  resolution1
  created2020-09-14 12:19:59
  modified2020-09-14 12:19:59
  ComplaintsLocale(empty)
  TariffCode(empty)
  12
  Complaint
  id5f5f4087-21dc-4417-94ad-f412c5bdc882
  unique_number297
  user_id(null)
  user_detailsTraore Gobakarel Truck:11JK 5783 Tel: 0267505538
  user_emailgershonewman@gmail.com
  complaintPolice stopped the driver and asked him to oay Gh 200.00 because they had received a call from their colleagues at the toll boat that the driver had dodged the toll
  original_complaintPolice stopped the driver and asked him to oay Gh 200.00 because they had received a call from their colleagues at the toll boat that the driver had dodged the toll
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherLast barrier before Walewale
  date_of_incident2020-09-07
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-09-07
  created2020-09-14 12:05:59
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-09-14 12:09:47
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff asked for the phone number of the officer at the toll boat. When GSA staff called the officer, the latter narrated the same story. Therefore GSA staff asked the driver to go back to the toll with the receipt for check. Upon hearing this, the officer at the toll called and asked those at the barrier to release the driver for him not to have problem when the crosscheck reveals otherwise.
  offline0
  offline_comment
  policy0
  complaint_languagePolice stopped the driver and asked him to oay Gh 200.00 because they had received a call from their colleagues at the toll boat that the driver had dodged the toll
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f5f416b-66b8-4762-a146-f45dc5bdc882
  complaint_id5f5f4087-21dc-4417-94ad-f412c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhile the driver was looking for a car to go back to the toll boat, the officers at the barrier begged him to collect his papers and go
  resolution1
  created2020-09-14 12:09:47
  modified2020-09-14 12:09:47
  ComplaintsLocale(empty)
  TariffCode(empty)
  13
  Complaint
  id5f5f3b12-4c28-4d8a-b34a-f1d3c5bdc882
  unique_number296
  user_id(null)
  user_detailsKafando Youssouf Truck:6595 D6 Tel: 0551995260
  user_emailgershonewman@gmail.com
  complaintThe driver coming back with an empty truck was signaled with a torch light to stop in the bush around 10pm. The driver did not stop because according to him, they had been robbed on one occasion as this.The Police pursued the driver to a town called Nyoli and tried to forcefully put the driver in their car back to where he was stopped. The driver had to run away and leave his mate in the truck.The Police tried to open the truck's doors which were locked inside by the mate. The police returned to their post but notified the next barrier with description of the truck and its number plate. On the following day the driver was stopped at the said barrier.
  original_complaintThe driver coming back with an empty truck was signaled with a torch light to stop in the bush around 10pm. The driver did not stop because according to him, they had been robbed on one occasion as this.The Police pursued the driver to a town called Nyoli and tried to forcefully put the driver in their car back to where he was stopped. The driver had to run away and leave his mate in the truck.The Police tried to open the truck's doors which were locked inside by the mate. The police returned to their post but notified the next barrier with description of the truck and its number plate. On the following day the driver was stopped at the said barrier.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other24 km to Wa (BF to GH)
  date_of_incident2020-09-03
  ntb_type_idother
  ntb_type_otherMiscommunication between driver and Police
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-09-04
  created2020-09-14 11:42:42
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-09-14 11:45:12
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe drive called GSA staff who explained the issue to the officer just as the driver narrated. The Officer understood the explanation and asked that GSA staff advise the driver not to repeat the same behaviour.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver coming back with an empty truck was signaled with a torch light to stop in the bush around 10pm. The driver did not stop because according to him, they had been robbed on one occasion as this.The Police pursued the driver to a town called Nyoli and tried to forcefully put the driver in their car back to where he was stopped. The driver had to run away and leave his mate in the truck.The Police tried to open the truck's doors which were locked inside by the mate. The police returned to their post but notified the next barrier with description of the truck and its number plate. On the following day the driver was stopped at the said barrier.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f5f3ba8-37dc-4692-a712-f15fc5bdc882
  complaint_id5f5f3b12-4c28-4d8a-b34a-f1d3c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released after being advised by GSA staff
  resolution1
  created2020-09-14 11:45:12
  modified2020-09-14 11:45:12
  ComplaintsLocale(empty)
  TariffCode(empty)
  14
  Complaint
  id5f5f334f-dc0c-4a17-818d-eedac5bdc882
  unique_number295
  user_id(null)
  user_detailsIlboudo Souleyman Truck KG 9246
  user_emailgershonewman@gmail.com
  complaintThe Police asked the driver to pay GH 5 without any explanation.
  original_complaintThe Police asked the driver to pay GH 5 without any explanation.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherAsankare barrier
  date_of_incident2020-09-03
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-09-03
  created2020-09-14 11:09:35
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-09-14 11:11:23
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff requested to speak to the Police but they refused to collaborate.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police asked the driver to pay GH 5 without any explanation.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f5f33bb-eb24-4140-b68d-eed5c5bdc882
  complaint_id5f5f334f-dc0c-4a17-818d-eedac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentOn GSA staff's pressure to speak to the Police, the driver was released after 15 minutes
  resolution1
  created2020-09-14 11:11:23
  modified2020-09-14 11:11:23
  ComplaintsLocale(empty)
  TariffCode(empty)
  15
  Complaint
  id5f4e4fe2-1cf8-417e-905b-358ac5bdc882
  unique_number294
  user_id(null)
  user_detailsSanfo Inoussa 10 MG 4253 Tel: 0557484072
  user_emailgershonewman@gmail.com
  complaintThe Police delayed driver because his license looks different from the one they know.
  original_complaintThe Police delayed driver because his license looks different from the one they know.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other15km from Bamboe ( GH to BF)
  date_of_incident2020-08-26
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-08-26
  created2020-09-01 15:42:58
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-09-01 15:47:28
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff explained to the police that both licenses are valid and that the Ghana Shippers' Authority is in discussion with its counterpart of Burkina Faso to resolve the issue.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police delayed driver because his license looks different from the one they know.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f4e50f1-d414-4d5a-8216-38e6c5bdc882
  complaint_id5f4e4fe2-1cf8-417e-905b-358ac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentTen minutes after GSA staff explained the matter to the Police, the driver was released
  resolution1
  created2020-09-01 15:47:29
  modified2020-09-01 15:47:29
  ComplaintsLocale(empty)
  TariffCode(empty)
  16
  Complaint
  id5f4e4ca9-659c-4d68-8bf5-35d7c5bdc882
  unique_number293
  user_id(null)
  user_detailsOuedraogo Bourema Tel: 0577278655 Truck: 11 HK 5927
  user_emailgershonewman@gmail.com
  complaintPolice took driver's papers and asked him to pay money.
  original_complaintPolice took driver's papers and asked him to pay money.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other10 Km from Tamale (Police barrier)
  date_of_incident2020-08-21
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-08-21
  created2020-09-01 15:29:13
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-09-01 15:34:01
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff tried to speak to the officers but they all refused to take the phone from the driver.
  offline0
  offline_comment
  policy0
  complaint_languagePolice took driver's papers and asked him to pay money.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f4e4dc9-11d8-443a-ae0f-35e4c5bdc882
  complaint_id5f4e4ca9-659c-4d68-8bf5-35d7c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes after GSA staff's attempt to speak to the Police, the driver was given his papers to continue his journey
  resolution1
  created2020-09-01 15:34:01
  modified2020-09-01 15:34:01
  ComplaintsLocale(empty)
  TariffCode(empty)
  17
  Complaint
  id5f393722-5f98-47f6-bd1f-4a91c5bdc882
  unique_number292
  user_id(null)
  user_detailsSoulemane Ouedraogo Truck: 11 GH 1230 Tel: 0261430574
  user_emailgershonewman@gmail.com
  complaintPolice officers kept a driver at their post for more than 2 hours because he didn't pay GH 5.00
  original_complaintPolice officers kept a driver at their post for more than 2 hours because he didn't pay GH 5.00
  country_idGH
  town_idf0cb1ea6-3a90-11e4-931c-000c292ff614
  imposing_region_id
  reporting_country_idGH
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other15KM to Techiman ( BF to GH)
  date_of_incident2020-08-15
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-08-15
  created2020-08-16 15:39:46
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-08-16 15:42:05
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the officers but one of them took the phone and threw it away.
  offline0
  offline_comment
  policy0
  complaint_languagePolice officers kept a driver at their post for more than 2 hours because he didn't pay GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f3937ad-44a8-4f0c-a6f1-493fc5bdc882
  complaint_id5f393722-5f98-47f6-bd1f-4a91c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentSome minutes after this, the officer gave the driver his papers to continue his journey
  resolution1
  created2020-08-16 15:42:05
  modified2020-08-16 15:42:05
  ComplaintsLocale(empty)
  TariffCode(empty)
  18
  Complaint
  id5f393432-d9e8-4a6e-9ee8-40f7c5bdc882
  unique_number291
  user_id(null)
  user_detailsMounirou Mohamed Truck BF 7246 MD Tel: 0249516488
  user_emailgershonewman@gmail.com
  complaintThe Police stopped the driver checked his papers and asked him to pay some unspecified amount before they allowed him to continue.
  original_complaintThe Police stopped the driver checked his papers and asked him to pay some unspecified amount before they allowed him to continue.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idML
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other15 KM from Wa
  date_of_incident2020-08-09
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-08-09
  created2020-08-16 15:27:14
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-08-16 15:29:12
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe driver called GSA office for their intervention. GSA staff asked to speak to the officers but they all refused to collaborate.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police stopped the driver checked his papers and asked him to pay some unspecified amount before they allowed him to continue.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idML
  nameMali
  short_name
  fre_nameMali
  fre_short_name
  por_nameMali
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f3934a8-ec34-4f39-b540-4472c5bdc882
  complaint_id5f393432-d9e8-4a6e-9ee8-40f7c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter this tentative of GSA staff to speak to the Police, the driver was released.
  resolution1
  created2020-08-16 15:29:12
  modified2020-08-16 15:29:12
  ComplaintsLocale(empty)
  TariffCode(empty)
  19
  Complaint
  id5f2d166a-3e48-41fb-bbec-4531c5bdc882
  unique_number290
  user_id(null)
  user_detailsMohamed Mounirou Truck: BF 7246 MD Tel: 0249516488 Keita Kali BH 7473
  user_emailgershonewman@gmail.com
  complaintThe Police took the drivers' papers and kept them for more than an hour, without any explanation
  original_complaintThe Police took the drivers' papers and kept them for more than an hour, without any explanation
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idML
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherFew kilometers to Bamboe (going to Mali)
  date_of_incident2020-08-07
  ntb_type_idother
  ntb_type_otherUnnecessary delay of drivers
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2020-08-07
  created2020-08-07 10:52:58
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2020-08-07 11:10:58
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the Police but they all refused to take the phone
  offline0
  offline_comment
  policy0
  complaint_languageThe Police took the drivers' papers and kept them for more than an hour, without any explanation
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idML
  nameMali
  short_name
  fre_nameMali
  fre_short_name
  por_nameMali
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5f2d1aa2-4310-476e-b329-4329c5bdc882
  complaint_id5f2d166a-3e48-41fb-bbec-4531c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter GSA staff's tentative to speak to the police, the drivers were released
  resolution1
  created2020-08-07 11:10:58
  modified2020-08-07 11:10:58
  ComplaintsLocale(empty)
  TariffCode(empty)
- currentUser(null)
- defaultLanguageEnglish
- $this->data
  Complaint(empty)
- $this->validationErrors(empty)
- Loaded Helpers
  0jqueryEngine
  1js
  2paginator
  3simpleGraph
  4htmlToolbar
  5toolbar
  6number
  7filter
  8text
  9time
  10form
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====

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

default

Query Explain:

Memory

Timers

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

Request History

Session

Request

Cake Params

$_GET

Cookie

Current Route

Sql Logs

default

Query Explain:

Memory

Timers

Logs

View Variables