All resolved complaints

Showing items 181 to 200 of 239
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-080 8.4. Transport related corruption 2018-02-10 Ghana: Few kilometers to Tamale Burkina Faso Resolved
2018-02-10
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Complaint: The driver was kept at the checkpoint for not paying an unspecified amount mentioned by the police. The police told him that he would sleep there if he didn't pay.  
Resolution status note: Immediately after discussion with the police, the driver was released  
NTB-000-079 Unnecessary delay along the corridor 2018-02-10 Ghana: Before Buipe Burkina Faso Resolved
2018-02-10
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Complaint: The driver was delayed for not presenting Kumasi weighing certificate.  
Resolution status note: Before GSA staff finesed speaking with the officer, the driver was given his papers to continue his journey.  
NTB-000-078 8.4. Transport related corruption 2018-02-10 Ghana: Entrance Kumasi Burkina Faso Resolved
2018-02-10
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Complaint: The driver was kept for more than one hour for not paying GH5.00  
Resolution status note: The driver was released one minute later  
NTB-000-077 8.4. Transport related corruption 2018-02-09 Ghana: Balungu Burkina Faso Resolved
2018-02-09
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Complaint: The driver called because he could not understand what the police officer was telling him.  
Resolution status note: The driver called to confirm hi release.  
NTB-000-076 8.4. Transport related corruption 2018-02-07 Ghana: Entrance Yapei Burkina Faso Resolved
2018-02-07
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Complaint: Police asked the driver to pay GH 5.00  
Resolution status note: The driver was released without paying any money  
NTB-000-075 8.4. Transport related corruption 2018-02-06 Ghana: Entrance Tamale Burkina Faso Resolved
2018-02-06
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Complaint: The driver was aske to pay GH 5.00 without any explanantion  
Resolution status note: While still speaking to the police, the driver was given his documents to continue his journey.  
NTB-000-074 Lack of appropriate road sign 2018-02-06 Ghana: Entrance Nandom Mali Resolved
2018-02-06
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Complaint: The driver was chassed by the police, who asked him to turn the car to their office.  
Resolution status note: Few minutes later the driver called to confirm his release  
NTB-000-073 8.4. Transport related corruption 2018-02-03 Ghana: Exit Accra Burkina Faso Resolved
2018-02-03
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Complaint: The driver got to the weigh bridge and weighed the truck and was asked by the operators to pay some amount of money. As the driver refused to do so, they asked him to continue his journey knowing that this will cause him problem with both the police and other weigh bridge operators.  
Resolution status note: After about 10 minutes, the driver called to confirm his release  
NTB-000-072 8.4. Transport related corruption 2018-02-02 Ghana: At 60 Km from Tamale Burkina Faso Resolved
2018-02-02
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Complaint: The driver was asked to pay GH 1.00 without any reason  
Resolution status note: The driver was released and no money was paid  
NTB-000-071 8.4. Transport related corruption 2018-02-01 Ghana: After Yapei Burkina Faso Resolved
2018-02-01
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Complaint: Driver was stopped and asked to pay GH 5.00  
Resolution status note: The driver called later to confirm his release  
NTB-000-070 8.4. Transport related corruption 2018-02-01 Ghana: Paga Burkina Faso Resolved
2018-02-01
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Complaint: The driver was delayed at the Paga Border and asked to pay an unspecified amount of money.  
Resolution status note: The driver was released without paying any money  
NTB-000-069 8.4. Transport related corruption 2018-02-01 Ghana: beofre Barbator Burkina Faso Resolved
2018-02-01
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Complaint: The police asked the driver to pay GH 1.00 before they open the barrier for him  
Resolution status note: The driver was immediately released after GSA staff's the conversation with the police.  
NTB-000-067 8.4. Transport related corruption 2018-01-30 Ghana: Fulfulso Burkina Faso Resolved
2018-01-30
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Complaint: The driver was asked by the police to pay GH 500.00. This was because there had been a transfer of the goods into another truck and the current truck number does not tally with the weighing certificate.  
Resolution status note: Few minutes later the driver called to confirm his release  
NTB-000-066 8.4. Transport related corruption 2018-01-30 Ghana: Entrance Kumasi Burkina Faso Resolved
2018-01-30
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Complaint: The driver was asked to GH 50.00 even though his papers were on point  
Resolution status note: The driver was released few minutes later.  
NTB-000-065 8.4. Transport related corruption 2018-01-29 Ghana: Exit Techiman Burkina Faso Resolved
2018-01-29
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Complaint: The driver was stopped for check. After checking the police asked him to pay GH 5 even though there was no problem with his documents. Due to this he was kept for about an hour.  
Resolution status note: One minute later the driver called to confirm his release  
NTB-000-064 8.4. Transport related corruption 2018-01-28 Ghana: Tamale South Burkina Faso Resolved
2018-01-28
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Complaint: The driver was delayed without explanation for about one hour.  
Resolution status note: Few minutes after talking to the officer, the driver was released.  
NTB-000-063 7.6. Lack of information on procedures (or changes thereof) 2018-01-20 Ghana: Entrance Tamale Burkina Faso Resolved
2018-01-20
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Complaint: The driver called because he was pursued by the Police for failing to stop.  
Resolution status note: About two minutes later, the driver called to confirm his realse  
NTB-000-062 8.4. Transport related corruption 2018-01-17 Ghana: Entrance Tamale Burkina Faso Resolved
2018-02-17
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Complaint: The driver was kept at the barrier for not paying GH 5 to the police.  
Resolution status note: GSA asked the police not to delay the driver just because another driver complained about him. THis will help promote the free movement along the corridor for competitiveness.

Right after this discussion, the driver called to confirm his release.
 
NTB-000-061 8.4. Transport related corruption 2017-12-20 Ghana: Kumasi Tech Burkina Faso Resolved
2017-12-20
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Complaint: Five drivers were stopped and after collecting their papers, the police asked them to follow them to their station. On their arrival they were told that the height of their trucks is more than 4,5 therefore they had to pay GH 200.00 each.  
Resolution status note: Few minutes after the feedback from the police Head Quarters, one driver called to confirm their release  
NTB-000-060 7.6. Lack of information on procedures (or changes thereof) 2017-12-12 Ghana: AT Tumu Burkina Faso Resolved
2017-12-13
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Complaint: A vehicle knocked the driver's truck from behind and they have been kept at Tumu police station for two days without any explanation  
Resolution status note: ON the 13th December 2017, that is the following day the driver called to confirm his release.  
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