All resolved complaints

Showing items 201 to 220 of 250
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-071 8.4. Transport related corruption 2018-02-01 Ghana: After Yapei Burkina Faso Resolved
2018-02-01
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Complaint: Driver was stopped and asked to pay GH 5.00  
Resolution status note: The driver called later to confirm his release  
NTB-000-070 8.4. Transport related corruption 2018-02-01 Ghana: Paga Burkina Faso Resolved
2018-02-01
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Complaint: The driver was delayed at the Paga Border and asked to pay an unspecified amount of money.  
Resolution status note: The driver was released without paying any money  
NTB-000-069 8.4. Transport related corruption 2018-02-01 Ghana: beofre Barbator Burkina Faso Resolved
2018-02-01
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Complaint: The police asked the driver to pay GH 1.00 before they open the barrier for him  
Resolution status note: The driver was immediately released after GSA staff's the conversation with the police.  
NTB-000-067 8.4. Transport related corruption 2018-01-30 Ghana: Fulfulso Burkina Faso Resolved
2018-01-30
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Complaint: The driver was asked by the police to pay GH 500.00. This was because there had been a transfer of the goods into another truck and the current truck number does not tally with the weighing certificate.  
Resolution status note: Few minutes later the driver called to confirm his release  
NTB-000-066 8.4. Transport related corruption 2018-01-30 Ghana: Entrance Kumasi Burkina Faso Resolved
2018-01-30
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Complaint: The driver was asked to GH 50.00 even though his papers were on point  
Resolution status note: The driver was released few minutes later.  
NTB-000-065 8.4. Transport related corruption 2018-01-29 Ghana: Exit Techiman Burkina Faso Resolved
2018-01-29
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Complaint: The driver was stopped for check. After checking the police asked him to pay GH 5 even though there was no problem with his documents. Due to this he was kept for about an hour.  
Resolution status note: One minute later the driver called to confirm his release  
NTB-000-064 8.4. Transport related corruption 2018-01-28 Ghana: Tamale South Burkina Faso Resolved
2018-01-28
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Complaint: The driver was delayed without explanation for about one hour.  
Resolution status note: Few minutes after talking to the officer, the driver was released.  
NTB-000-063 7.6. Lack of information on procedures (or changes thereof) 2018-01-20 Ghana: Entrance Tamale Burkina Faso Resolved
2018-01-20
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Complaint: The driver called because he was pursued by the Police for failing to stop.  
Resolution status note: About two minutes later, the driver called to confirm his realse  
NTB-000-062 8.4. Transport related corruption 2018-01-17 Ghana: Entrance Tamale Burkina Faso Resolved
2018-02-17
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Complaint: The driver was kept at the barrier for not paying GH 5 to the police.  
Resolution status note: GSA asked the police not to delay the driver just because another driver complained about him. THis will help promote the free movement along the corridor for competitiveness.

Right after this discussion, the driver called to confirm his release.
 
NTB-000-061 8.4. Transport related corruption 2017-12-20 Ghana: Kumasi Tech Burkina Faso Resolved
2017-12-20
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Complaint: Five drivers were stopped and after collecting their papers, the police asked them to follow them to their station. On their arrival they were told that the height of their trucks is more than 4,5 therefore they had to pay GH 200.00 each.  
Resolution status note: Few minutes after the feedback from the police Head Quarters, one driver called to confirm their release  
NTB-000-060 7.6. Lack of information on procedures (or changes thereof) 2017-12-12 Ghana: AT Tumu Burkina Faso Resolved
2017-12-13
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Complaint: A vehicle knocked the driver's truck from behind and they have been kept at Tumu police station for two days without any explanation  
Resolution status note: ON the 13th December 2017, that is the following day the driver called to confirm his release.  
NTB-000-059 8.4. Transport related corruption 2017-12-09 Ghana: Juaso Burkina Faso Resolved
2017-12-09
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Complaint: The driver called GSA staff because he was asked by the police to some money even though there was nothing wrong with his papers.  
Resolution status note: After GSA staff's discussion with the police, the driver was released.  
NTB-000-058 8.4. Transport related corruption 2017-12-06 Ghana: Exit Wa Burkina Faso Resolved
2017-12-06
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Complaint: The driver was asked to pay some unspecified money even though his papers were on point:  
Resolution status note: GSA staff spoke to a certain officer Bismark who claimed the driver parked in the middle of the road whiles bringing his papers for check: GSA staff told the police that the driver would be advised on that matter: Immediately after this discussion, the driver was released:  
NTB-000-057 7.6. Lack of information on procedures (or changes thereof) 2017-09-23 Ghana: Tema Burkina Faso Resolved
2017-09-23
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Complaint: Driver called after an accident to know the procedures to follow.  
NTB-000-056 8.4. Transport related corruption 2017-10-26 Ghana: Tema Burkina Faso Resolved
2017-10-26
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Complaint: Driver called because he was accused of failing to stop. According to the driver there was no barrier and the police officer suddenly appeared on the road so he didn't see them and his speed didn't allow him stop. He claimed he was beaten by a military man who was working with the police  
NTB-000-055 7.6. Lack of information on procedures (or changes thereof) 2017-11-20 Ghana: Tamale South Burkina Faso Resolved
2017-11-20
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Complaint: Driver was stopped and delayed at the exit of Tamale because he had a stamp on the weighing certificate from the Jema weighing bridge.  
NTB-000-054 8.4. Transport related corruption 2017-11-16 Ghana: Accra Burkina Faso Resolved
2017-11-16
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Complaint: Driver coming back from Burkina was kept for more than one hour at the exit of Kintampo and asked to pay 200.00gh just because the truck does not have a reflecter.  
NTB-000-053 8.4. Transport related corruption 2017-08-11 Ghana: Tema Burkina Faso Resolved
2017-08-11
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Complaint: The driver was asked to pay 5gh even though his papers were correct.  
NTB-000-052 8.4. Transport related corruption 2017-08-11 Ghana: Accra Burkina Faso Resolved
2017-08-11
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Complaint: Driver transporting cows was stopped just before Babator and asked to pay an amoutof money before being allowed to continue. He claimed they were also asked to pay an amount of 2,500.00 gh at the Paga border.  
NTB-000-051 7.6. Lack of information on procedures (or changes thereof) 2017-07-11 Ghana: Tema Burkina Faso Resolved
2017-07-11
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Complaint: Driver was asked to pay 100gh because Jema weigh bridge operators stamped on his weighing certificate.  
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