All resolved complaints

Showing items 221 to 240 of 251
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-051 7.6. Lack of information on procedures (or changes thereof) 2017-07-11 Ghana: Tema Burkina Faso Resolved
2017-07-11
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Complaint: Driver was asked to pay 100gh because Jema weigh bridge operators stamped on his weighing certificate.  
NTB-000-050 8.4. Transport related corruption 2017-06-11 Ghana: Paga Burkina Faso Resolved
2017-06-11
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Complaint: The driver called because they were about 27 trucks stopped at the border from the previous day. They gave their papers to customs who handed them to the goro boys. The goro boys were asking the drivers to pay 10 000F CFA per truck.  
NTB-000-049 8.4. Transport related corruption 2017-05-11 Ghana: Abor Burkina Faso Resolved
2017-05-11
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Complaint: Driver was stopped at the Buipe exit and asked to pay 5gh without any reason  
NTB-000-048 8.4. Transport related corruption 2017-05-11 Ghana: Tamale South Burkina Faso Resolved
2017-05-11
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Complaint: Driver was stopped at the entrance to Tamale and was asked to pay 5gh even though his papers were correct  
NTB-000-047 8.4. Transport related corruption 2017-05-11 Ghana: Komantse Burkina Faso Resolved
2017-05-11
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Complaint: This driver was stopped and whilst parking an officer asked him to continue. As the driver left, the police later followed him and arrested him, accusing him of "fail to stop" and took the driver to the police station.  
NTB-000-046 8.8. Issues related to transit 2017-04-11 Ghana: Paga Burkina Faso Resolved
2017-04-11
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Complaint: The driver called because he was asked by a customs officer to hand his papers over to the 'goro boys' whilst there was a directive which ordered a stop to the activities ofthese goro boys  
NTB-000-045 8.4. Transport related corruption 2017-02-11 Ghana: Tamale South Burkina Faso Resolved
2017-02-11
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Complaint: Driver called because he was kept for more than four hours at the entrance to Tamale just because the driver said he didn't have money (5gh). The police officer took his license away without any explanation  
NTB-000-044 8.4. Transport related corruption 2017-10-27 Ghana: Tamale South Burkina Faso Resolved
2017-10-27
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Complaint: Driver said they have been stopped for about 30 minutes 15 km after Tamale, even though their papers are okay.  
NTB-000-043 8.4. Transport related corruption 2017-10-10 Ghana: Tamale South Burkina Faso Resolved
2017-10-10
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Complaint: Driver called because they were kept at the barrier (entrance of Tamale) for more than two hours.  
NTB-000-042 8.4. Transport related corruption 2017-10-19 Ghana: Avalavi Burkina Faso Resolved
2017-10-19
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Complaint: Driver called focal point because he was stopped at a checkpoint 40kms to Techiman. The police collected his papers without saying anything for about 40 minutes  
NTB-000-041 7.6. Lack of information on procedures (or changes thereof) 2017-10-17 Ghana: Akatsi Burkina Faso Resolved
2017-10-17
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Complaint: Driver called focal point because he was asked to take a diversion. This was due to the weight of his truck (26T).  
NTB-000-040 7.6. Lack of information on procedures (or changes thereof) 2017-07-10 Ghana: Abor Burkina Faso Resolved
2017-07-10
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Complaint: Driver called Focal point after an accident and was directed to the Assin Fosu police station to report the inciddence after being given the telephone number of the ECOWAS Brown Card secretariat.  
NTB-000-039 7.6. Lack of information on procedures (or changes thereof) 2017-09-27 Ghana: Tamale South Burkina Faso Resolved
2017-09-27
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Complaint: Driver was stopped at the checkpoint. After checking the papers, the police insisted that the driver pays 5gh even though there was no problem with his papers.  
NTB-000-038 7.6. Lack of information on procedures (or changes thereof) 2017-09-20 Ghana: Tamale South Burkina Faso Resolved
2017-09-20
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Complaint: Driver was stopped and required to present a weighing certificate from Djama. Since they did not have the certificate but had a stamp of the Djama weighbridge, the police insisted that they pay some money.  
NTB-000-037 8.4. Transport related corruption 2017-09-27 Ghana: Tamale South Burkina Faso Resolved
2017-09-27
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Complaint: Driver was stopped at the Tamale check point. After checking the papers, the police insisted that the driver pays 5gh even though there was no problem with his papers.  
NTB-000-036 7.6. Lack of information on procedures (or changes thereof) 2017-05-09 Mali: Burkina Faso Resolved
2017-05-09
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Complaint: Driver was stopped and required to provide weighing papers from Kumasi and Djama, otherwise to pay an amoount of money  
NTB-000-035 7.6. Lack of information on procedures (or changes thereof) 2017-04-09 Burkina Faso: Burkina Faso Resolved
2017-04-09
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Complaint: Driver was stopped after Djama/Porko and required to provide weighing papers from Kumasi and Djama, otherwise to pay an amount of money.  
NTB-000-034 8.4. Transport related corruption 2017-08-31 Niger: Burkina Faso Resolved
2017-08-31
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Complaint: Police stopped driver and demanded money, even though the driver had the weighing papers from the motoway, duly stamped at Kumasi and at Djama.  
NTB-000-033 8.3. Immigration requirements (Visa, travel permit) 2017-08-31 Ghana: Tema Burkina Faso Resolved
2017-08-31
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Complaint: Driver was stopped at the exit of Techiman. His licence and papers were checked and were found to be correct. However the driver was detained for about 1 hour before the officer asked him to pay money.  
NTB-000-032 7.6. Lack of information on procedures (or changes thereof) 2017-08-29 Ghana: Accra Burkina Faso Resolved
2017-08-29
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Complaint: Driver was detained at the entrance to Accra for not fastening seat belt. As he was speaking french the Police could not understand him.  
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