All resolved complaints

Showing items 301 to 320 of 415

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-144	8.4. Transport related corruption	2018-05-25	Ghana: Sema Kumasi	Burkina Faso	Resolved 2018-05-25	View
Complaint:	The driver was stopped by the police and asked to pay GH 5.00 without any reason.
Resolution status note:	After asking the driver to present the items requested to the police, the driver was released without checking the items.
NTB-000-143	8.4. Transport related corruption	2018-05-23	Ghana: Exit Techiman	Burkina Faso	Resolved 2018-05-23	View
Complaint:	The drivers (4) were stopped and asked by the police to pay GH5.00
Resolution status note:	Whiles still speaking to the police, the drivers were given their papers to go.
NTB-000-142	8.4. Transport related corruption	2018-05-22	Ghana: About one kilometre after Koulmata	Burkina Faso	Resolved 2018-05-22	View
Complaint:	The driver was stopped and asked to pay GH 5.00
Resolution status note:	The Police gave the papers to the driver when GSA staff asked to speak to them
NTB-000-141	8.4. Transport related corruption	2018-05-21	Ghana: Tesano-Accra	Burkina Faso	Resolved 2018-05-21	View
Complaint:	The driver's truck scrached another vehicle and spoilt the driver side front and back doors of the vehicle.
Resolution status note:	The driver was released to continue his journey
NTB-000-140	8.4. Transport related corruption	2018-05-18	Ghana: Kulmata (Customs)	Burkina Faso	Resolved 2018-05-18	View
Complaint:	Customs officers at Kulmata stopped the driver and asked him to pay GH 5.00 if not they will not give them their papers.
Resolution status note:	The driver was released right after GSA staff's intervention.
NTB-000-139	8.4. Transport related corruption	2018-05-18	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-18	View
Complaint:	Three drivers were stopped and asked to pay Gh 5.00 each
Resolution status note:	While GSA staff was still speaking with the driver, the police gave the papers to one of the drivers and asked them to go
NTB-000-138	8.4. Transport related corruption	2018-05-18	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-18	View
Complaint:	Three truck drivers were stopped by the police and asked askeds to pay Gh 5.00 each.
Resolution status note:	Before handing the phone back to the driver, they were also given their papers to go
NTB-000-137	8.4. Transport related corruption	2018-05-18	Ghana: Nyoli 30 kilometres from Wa	Burkina Faso	Resolved 2018-05-18	View
Complaint:	The drivers were stopped and asked to pay GH 5.00. They were kept at the checkpoint from 7am to 10am.
Resolution status note:	Right after the discussion with between GSA staff and the police, the drivers were released.
NTB-000-136	8.4. Transport related corruption	2018-05-17	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-17	View
Complaint:	Seven truck drivers were stopped and asked by the police to pay GH 5.00 each
Resolution status note:	Few minutes after GSA staff's attempt to speak to the police, the driver called to confirm his release.
NTB-000-135	8.4. Transport related corruption	2018-05-17	Ghana: Adome bridge	Togo	Resolved 2018-05-17	View
Complaint:	The driver returning from Togo was stopped at Adome Bridge by the police and asked to pay GH 30.00.
Resolution status note:	About five (5) minutes later, the driver called to confirm his release.
NTB-000-133	8.4. Transport related corruption	2018-05-17	Ghana: 40 kilometres to Wa	Burkina Faso	Resolved 2018-05-17	View
Complaint:	The drivers (three /3 trucks) were stopped and asked by the police to pay Gh 5.00 each.
Resolution status note:	the driver was released immediately after GSA staff spoke to the police.
NTB-000-132	8.4. Transport related corruption	2018-05-17	Ghana: Entrance Buipe	Burkina Faso	Resolved 2018-05-17	View
Complaint:	The driver coming from Takoradi was stopped and asked by the Police to pay GH 1.00.
Resolution status note:	Immediately after the discussion the driver was released.
NTB-000-131	8.4. Transport related corruption	2018-05-16	Ghana: Sogola	Burkina Faso	Resolved 2018-05-16	View
Complaint:	The driver was stopped and asked to pay GH5.00.
Resolution status note:	Two minutes after this discussion, the driver called to confirm his release.
NTB-000-130	8.4. Transport related corruption	2018-05-15	Ghana: Exit Buiupe	Burkina Faso	Resolved 2018-05-15	View
Complaint:	The driver was kept by the police for not paying GH 5.00
Resolution status note:	Two minutes after the driver called back to confirm his release.
NTB-000-129	8.4. Transport related corruption	2018-05-14	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-14	View
Complaint:	The driver going to Burkina Faso has been kept at the checkpoint for more than one hour and asked to pay GH 5.00 without any explanation.
Resolution status note:	Five minutes later, the driver called to confirm his release.
NTB-000-128	8.4. Transport related corruption	2018-05-12	Ghana: Exit Bamboye	Burkina Faso	Resolved 2018-05-12	View
Complaint:	The drivers were asked by the police to pay GH 5.00 each.
Resolution status note:	The police threw the papers at the drivers and asked them to leave
NTB-000-127	8.4. Transport related corruption	2018-05-11	Ghana: 16 km from Wa	Burkina Faso	Resolved 2018-05-11	View
Complaint:	The convoy of the twelve trucks was again stopped and asked to pay GH 5.00 each.
Resolution status note:	The drivers were released immediately
NTB-000-126	8.4. Transport related corruption	2018-05-11	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-11	View
Complaint:	The Driver who is part of the convoy of the twelve trucks complained that they were being harassed physically for not paying GH 5.00 to the police.
Resolution status note:	The drivers were released right after GSA staff spoke to the police
NTB-000-125	8.4. Transport related corruption	2018-05-11	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-11	View
Complaint:	The convoy of the twelve trucks was asked by the police to pay GH 5.00 each and was kept for more than one hour.
Resolution status note:	Few minutes after the discussion between GSA staff and the officer, the driver was released
NTB-000-124	8.4. Transport related corruption	2018-05-10	Ghana: Nandom	Burkina Faso	Resolved 2018-05-10	View
Complaint:	Twelve other trucks were also stopped at Nandom and the drivers were asked to pay GH 5.00 each.
Resolution status note:	About twenty minutes later the drivers were released

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