Non-Tariff Barriers :: Complaints

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-093	8.4. Transport related corruption	2018-03-01	Ghana: Yapei	Burkina Faso	Resolved 2018-03-01	View
Complaint:	Six trucks were stopped and asked to pay Gh 5.00 each.
Resolution status note:	Drivers were released immediately
NTB-000-092	8.4. Transport related corruption	2018-03-01	Ghana: Exit Techman	Burkina Faso	Resolved 2018-03-01	View
Complaint:	The driver was asked by the police to pay GH 5.00 without any explanation.
Resolution status note:	Two minutes later the driver was released without checking the tools the police were requesting for.
NTB-000-090	8.4. Transport related corruption	2018-02-28	Ghana: Exit Wa	Burkina Faso	Resolved 2018-02-28	View
Complaint:	Four trucks were maintained at the exit of Wa for not paying GH 5.00.
Resolution status note:	The drivers were released without paying money
NTB-000-089	8.4. Transport related corruption	2018-02-28	Ghana: Exit Tamale	Burkina Faso	Resolved 2018-02-28	View
Complaint:	The driver called because they were three drivers kept by the police without any explanation
Resolution status note:	The drivers were immediately released
NTB-000-088	Physical harassment on the corridor	2018-02-23	Ghana: Entrance Kitampo	Burkina Faso	Resolved 2018-02-23	View
Complaint:	The called because he was being physically harassed by the police.
Resolution status note:	The driver was released right after discussion with the police.
NTB-000-087	8.4. Transport related corruption	2018-02-23	Ghana: Entrance Tamale	Burkina Faso	Resolved 2018-02-23	View
Complaint:	The driver called because he was kept by the police saying that his carte grise has expired since 18th January 2018.
Resolution status note:	While still speaking to the police, the driver was given his documents to continue his journey.
NTB-000-086	unnecessary delay along the corridor	2018-02-20	Ghana: At Asankare barrier	Burkina Faso	Resolved 2018-02-20	View
Complaint:	The driver was kept at the police post because he overtook one police patrol car. The said patrol unit asked the officers at the to stop the driver.
Resolution status note:	After discussion with the police, the driver was released
NTB-000-085	8.4. Transport related corruption	2018-02-18	Ghana: Entrance Buipe	Burkina Faso	Resolved 2018-02-18	View
Complaint:	Drivers, about 4 were stopped and asked by the police to GH 5.00 each
Resolution status note:	After about 5 minutes the drivers were released.
NTB-000-084	Negligence	2018-02-15	Ghana: Before Barbator	Burkina Faso	Resolved 2018-02-15	View
Complaint:	The driver was kept because the name on the pass doesn't tally with his name. This was due to the fact that the driver who was driving the vehicle fell sick after the pass had been issued and could not continue the journey.
Resolution status note:	Few minutes later, the driver was released.
NTB-000-083	unnecessary delay along the corridore	2018-02-13	Ghana: At Fulfuso	Burkina Faso	Resolved 2018-02-13	View
Complaint:	The driver was kept for not having all the weighing certificates
Resolution status note:	The was released after the discusasion
NTB-000-081	8.4. Transport related corruption	2018-02-13	Ghana: Exit Tamalre	Burkina Faso	Resolved 2018-02-13	View
Complaint:	The police asked the driver to pay an amount of money.
Resolution status note:	The driver was released immediately
NTB-000-080	8.4. Transport related corruption	2018-02-10	Ghana: Few kilometers to Tamale	Burkina Faso	Resolved 2018-02-10	View
Complaint:	The driver was kept at the checkpoint for not paying an unspecified amount mentioned by the police. The police told him that he would sleep there if he didn't pay.
Resolution status note:	Immediately after discussion with the police, the driver was released
NTB-000-079	Unnecessary delay along the corridor	2018-02-10	Ghana: Before Buipe	Burkina Faso	Resolved 2018-02-10	View
Complaint:	The driver was delayed for not presenting Kumasi weighing certificate.
Resolution status note:	Before GSA staff finesed speaking with the officer, the driver was given his papers to continue his journey.
NTB-000-078	8.4. Transport related corruption	2018-02-10	Ghana: Entrance Kumasi	Burkina Faso	Resolved 2018-02-10	View
Complaint:	The driver was kept for more than one hour for not paying GH5.00
Resolution status note:	The driver was released one minute later
NTB-000-077	8.4. Transport related corruption	2018-02-09	Ghana: Balungu	Burkina Faso	Resolved 2018-02-09	View
Complaint:	The driver called because he could not understand what the police officer was telling him.
Resolution status note:	The driver called to confirm hi release.
NTB-000-076	8.4. Transport related corruption	2018-02-07	Ghana: Entrance Yapei	Burkina Faso	Resolved 2018-02-07	View
Complaint:	Police asked the driver to pay GH 5.00
Resolution status note:	The driver was released without paying any money
NTB-000-075	8.4. Transport related corruption	2018-02-06	Ghana: Entrance Tamale	Burkina Faso	Resolved 2018-02-06	View
Complaint:	The driver was aske to pay GH 5.00 without any explanantion
Resolution status note:	While still speaking to the police, the driver was given his documents to continue his journey.
NTB-000-074	Lack of appropriate road sign	2018-02-06	Ghana: Entrance Nandom	Mali	Resolved 2018-02-06	View
Complaint:	The driver was chassed by the police, who asked him to turn the car to their office.
Resolution status note:	Few minutes later the driver called to confirm his release
NTB-000-073	8.4. Transport related corruption	2018-02-03	Ghana: Exit Accra	Burkina Faso	Resolved 2018-02-03	View
Complaint:	The driver got to the weigh bridge and weighed the truck and was asked by the operators to pay some amount of money. As the driver refused to do so, they asked him to continue his journey knowing that this will cause him problem with both the police and other weigh bridge operators.
Resolution status note:	After about 10 minutes, the driver called to confirm his release
NTB-000-072	8.4. Transport related corruption	2018-02-02	Ghana: At 60 Km from Tamale	Burkina Faso	Resolved 2018-02-02	View
Complaint:	The driver was asked to pay GH 1.00 without any reason
Resolution status note:	The driver was released and no money was paid

History
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Request History
4 previous requests available
====
Session
+ –
Session
- Config
  userAgentd87ede2a7a28973d7f81f4e32c0b97da
  time1713511853
  timeout10
  languageen
====
Request
+ –
Request

Cake Params
- controllercomplaints
- actionindex
- named
  page16
  resolved1
- pass(empty)
- resolved1
- plugin(null)
- url
  exthtml
  urlresolved_complaints/page:16
- form(empty)
- useJsonNative(true)
- isAjax(false)
- paging
  Complaint
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  current20
  count370
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  defaults
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  order
  Complaint.unique_numberdesc
  conditions
  Status.default0
  Status.rejected0
  Status.resolved1
  Status.nonactionable0
  contain
  0Country
  1ImposingRegion
  2LocationType
  3Location
  4NtbType
  5NtmCode
  6ReportingCountry
  7ReportingRegion
  8Status
  9TariffCode
  10ComplaintsLocale
  11ResolutionComment
  options
  page16
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  4NtbType
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  6ReportingCountry
  7ReportingRegion
  8Status
  9TariffCode
  10ComplaintsLocale
  11ResolutionComment
$_GET
- urlresolved_complaints/page:16
Cookie

To view Cookies, add CookieComponent to Controller

Current Route
- keys(empty)
- options
  named
  resolved1
- defaults
  controllercomplaints
  actionindex
  resolved1
  plugin(null)
- template/resolved_complaints/*
- _greedy(true)
- _compiledRoute#^/resolved_complaints(?:/(?P<_args_>.*))?[/]*$#
- __headerMap
  typecontent_type
  methodrequest_method
  serverserver_name
====

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Sql Logs

default

Query	Affected	Num. rows	Took (ms)	Actions
SHOW FULL COLUMNS FROM `complaints`	35	35	1
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'utf8_general_ci';	1	1	1
SHOW FULL COLUMNS FROM `users`	23	23	1
SHOW FULL COLUMNS FROM `countries`	9	9	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `regions`	2	2	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `regions_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_focal_points`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `towns`	3	3	1	maybe slow
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'latin1_swedish_ci';	1	1	1
SHOW FULL COLUMNS FROM `sectors`	2	2	1	maybe slow
SHOW FULL COLUMNS FROM `sectors_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `roles`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `comments`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `attachments`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `location_types`	4	4	0
SHOW FULL COLUMNS FROM `locations`	4	4	0
SHOW FULL COLUMNS FROM `location_types_locales`	4	4	0
SHOW FULL COLUMNS FROM `ntb_types`	10	10	1	maybe slow
SHOW FULL COLUMNS FROM `ntb_types_locales`	5	5	0
SHOW FULL COLUMNS FROM `statuses`	7	7	0
SHOW FULL COLUMNS FROM `statuses_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `ntm_codes`	5	5	0
SHOW FULL COLUMNS FROM `complaints_locales`	4	4	0
SHOW FULL COLUMNS FROM `sms`	13	13	1	maybe slow
SHOW FULL COLUMNS FROM `tariff_codes`	6	6	0
SHOW FULL COLUMNS FROM `complaints_tariff_codes`	3	3	0
SHOW FULL COLUMNS FROM `tariff_codes_locales`	4	4	0
SHOW FULL COLUMNS FROM `emails`	4	4	0
SELECT COUNT(*) AS `count` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0	1	1	0
SELECT `Complaint`.`id`, `Complaint`.`unique_number`, `Complaint`.`user_id`, `Complaint`.`user_details`, `Complaint`.`user_email`, `Complaint`.`complaint`, `Complaint`.`original_complaint`, `Complaint`.`country_id`, `Complaint`.`town_id`, `Complaint`.`imposing_region_id`, `Complaint`.`reporting_country_id`, `Complaint`.`reporting_region_id`, `Complaint`.`location_type_id`, `Complaint`.`location_id`, `Complaint`.`location_other`, `Complaint`.`date_of_incident`, `Complaint`.`ntb_type_id`, `Complaint`.`ntb_type_other`, `Complaint`.`ntm_code_id`, `Complaint`.`status_id`, `Complaint`.`product_description`, `Complaint`.`country_origin_id`, `Complaint`.`currency_id`, `Complaint`.`value`, `Complaint`.`original_locale`, `Complaint`.`is_spam`, `Complaint`.`resolved_date`, `Complaint`.`created`, `Complaint`.`created_by`, `Complaint`.`modified`, `Complaint`.`modified_by`, `Complaint`.`progress_update`, `Complaint`.`offline`, `Complaint`.`offline_comment`, `Complaint`.`policy`, `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `ImposingRegion`.`id`, `ImposingRegion`.`name`, `ReportingCountry`.`id`, `ReportingCountry`.`name`, `ReportingCountry`.`short_name`, `ReportingCountry`.`fre_name`, `ReportingCountry`.`fre_short_name`, `ReportingCountry`.`por_name`, `ReportingCountry`.`por_short_name`, `ReportingCountry`.`currency`, `ReportingCountry`.`member`, `ReportingRegion`.`id`, `ReportingRegion`.`name`, `Location`.`id`, `Location`.`name`, `Location`.`location_type_id`, `Location`.`country_id`, `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName`, `NtmCode`.`id`, `NtmCode`.`level`, `NtmCode`.`code`, `NtmCode`.`description`, `NtmCode`.`parent_id`, `LocationType`.`id`, `LocationType`.`name`, `LocationType`.`order`, `LocationType`.`select_box`, `Status`.`id`, `Status`.`name`, `Status`.`order`, `Status`.`default`, `Status`.`rejected`, `Status`.`resolved`, `Status`.`nonactionable`, `ResolutionComment`.`id`, `ResolutionComment`.`complaint_id`, `ResolutionComment`.`user_id`, `ResolutionComment`.`comment`, `ResolutionComment`.`resolution`, `ResolutionComment`.`created`, `ResolutionComment`.`modified` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0 ORDER BY `Complaint`.`unique_number` desc LIMIT 300, 20	20	20	0
SELECT `ComplaintsLocale`.`trans_id`, `ComplaintsLocale`.`id`, `ComplaintsLocale`.`complaint`, `ComplaintsLocale`.`locale` FROM `complaints_locales` AS `ComplaintsLocale` WHERE `ComplaintsLocale`.`id` IN ('5a981c15-45dc-4db7-a90b-4b90c5bdc882', '5a97f10e-7eb8-434c-a017-e089c5bdc882', '5a97c52b-0280-402b-b38a-8e06c5bdc882', '5a96c05e-ed30-46fb-a488-a882c5bdc882', '5a951a40-3810-4e4e-95fd-469dc5bdc882', '5a951594-997c-44f4-9d6f-4e5fc5bdc882', '5a950d3a-ba38-4672-846c-4954c5bdc882', '5a942c11-70a0-4af7-bc2e-1957c5bdc882', '5a94277f-58b4-4ef2-99e1-0770c5bdc882', '5a9423bd-7b08-4bea-b74e-0770c5bdc882', '5a941bcb-c9a4-4a2b-a1a1-462fc5bdc882', '5a9419bc-ab78-41ab-9796-459bc5bdc882', '5a94177c-9028-4ba7-a614-4c7ec5bdc882', '5a9414db-6560-4e3e-b34a-464fc5bdc882', '5a9412ef-2990-40cc-b534-48eac5bdc882', '5a9410ce-d80c-4d83-9585-451fc5bdc882', '5a940ebd-f288-42c7-8cac-433cc5bdc882', '5a940d11-8ef8-4a6c-a194-4390c5bdc882', '5a8d689c-a604-4c12-8dc1-4ab8c5bdc882', '5a8d6410-b0e8-4063-bb18-4bc9c5bdc882')	2	2	0
SELECT `TariffCode`.`id`, `TariffCode`.`heading`, `TariffCode`.`description`, `TariffCode`.`parent_id`, `TariffCode`.`lft`, `TariffCode`.`rght`, (concat(`TariffCode`.`heading`, ": ", `TariffCode`.`description`)) AS `TariffCode__name`, `ComplaintsTariffCode`.`id`, `ComplaintsTariffCode`.`complaint_id`, `ComplaintsTariffCode`.`tariff_code_id` FROM `tariff_codes` AS `TariffCode` JOIN `complaints_tariff_codes` AS `ComplaintsTariffCode` ON (`ComplaintsTariffCode`.`complaint_id` IN ('5a981c15-45dc-4db7-a90b-4b90c5bdc882', '5a97f10e-7eb8-434c-a017-e089c5bdc882', '5a97c52b-0280-402b-b38a-8e06c5bdc882', '5a96c05e-ed30-46fb-a488-a882c5bdc882', '5a951a40-3810-4e4e-95fd-469dc5bdc882', '5a951594-997c-44f4-9d6f-4e5fc5bdc882', '5a950d3a-ba38-4672-846c-4954c5bdc882', '5a942c11-70a0-4af7-bc2e-1957c5bdc882', '5a94277f-58b4-4ef2-99e1-0770c5bdc882', '5a9423bd-7b08-4bea-b74e-0770c5bdc882', '5a941bcb-c9a4-4a2b-a1a1-462fc5bdc882', '5a9419bc-ab78-41ab-9796-459bc5bdc882', '5a94177c-9028-4ba7-a614-4c7ec5bdc882', '5a9414db-6560-4e3e-b34a-464fc5bdc882', '5a9412ef-2990-40cc-b534-48eac5bdc882', '5a9410ce-d80c-4d83-9585-451fc5bdc882', '5a940ebd-f288-42c7-8cac-433cc5bdc882', '5a940d11-8ef8-4a6c-a194-4390c5bdc882', '5a8d689c-a604-4c12-8dc1-4ab8c5bdc882', '5a8d6410-b0e8-4063-bb18-4bc9c5bdc882') AND `ComplaintsTariffCode`.`tariff_code_id` = `TariffCode`.`id`)	0	0	0
SELECT `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `countries` AS `Country` LEFT JOIN `focal_points` AS `FocalPoint` ON (`FocalPoint`.`country_id` = `Country`.`id`) WHERE `Country`.`member` = 1 ORDER BY `name` ASC	15	15	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BJ'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da7b-3aac-4895-879c-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BF'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa29-b610-4f6a-bb28-0612c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CV'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CI'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da84-7460-4ef7-9eb6-39fac0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GM'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GH'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da69-13d8-49d0-ad22-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GN'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GW'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'LR'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'ML'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NE'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da8c-b374-4d89-96a0-39f9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SN'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa08-f9f0-4b67-9e2d-0545c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SL'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'TG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da95-21e4-4eff-8899-39f8c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `Region`.`id`, `Region`.`name` FROM `regions` AS `Region` WHERE 1 = 1	2	2	0
SELECT `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName` FROM `ntb_types` AS `NtbType` WHERE `NtbType`.`allow` = 1 ORDER BY `NtbType`.`position` ASC	77	77	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 ORDER BY `Status`.`order` ASC	5	5	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE 1 = 1 ORDER BY `Status`.`order` ASC	7	7	0

Query Explain:

Click an "Explain" link above, to see the query explanation.

====

Timer

+ –

Memory

Peak Memory Use 16.59 MB

Message	Memory use
Component initialization	10.21 MB
Controller action start	10.27 MB
Controller render start	11.68 MB
View render complete	13.54 MB

Timers

Total Request Time: 334 (ms)

Message	Time in ms	Graph
Core Processing (Derived)	155.94
Component initialization and startup	1.43
Controller action	43.29
» Complaint->find()	4.63
» Complaint->find() #2	15.82
» Country->find()	4.15
» Region->find()	0.21
» NtbType->find()	3.64
» NtbType->find() #2	3.73
» Status->find()	0.38
» Status->find() #2	0.24
Render Controller Action	57.95
» Rendering View	56.24
» » Rendering APP/views/complaints/index.ctp	45.95
» » » Rendering CORE/plugins/octoplus/views/elements/paging.ctp	3.25
» » Rendering APP/views/layouts/default.ctp	10.08
» » » Rendering APP/views/elements/dock_menu.ctp	0.21
» » » Rendering APP/views/elements/ntbbanner.ctp	4.27
» » » » Rendering APP/views/elements/login_banner.ctp	2.80
» » » » » Rendering APP/views/elements/login.ctp	2.55
» » » Rendering APP/views/elements/ntbmenu.ctp	4.52
» » » Rendering APP/views/elements/ntbfooter.ctp	0.07

====

Log
+ –

Logs

====
Variables
+ –
View Variables
- localeeng
- countries
  ECOWAS
  BJBenin
  BFBurkina Faso
  CICôte d'Ivoire
  GHGhana
  NGNigeria
  SNSenegal
  TGTogo
- ntbTypes
  Category 1. Government participation in trade & restrictive practices tolerated by governments
  4e09b8bd-a198-4b79-a9e5-103ec0a803051.1. Export subsidies
  4e09b8d1-1fec-47ef-920c-0f53c0a803051.2. Government monopoly in export/import
  4e0c68dc-5dcc-48dd-b6f3-6f9ac0a803051.3. State subsidies, procurement, trading, state ownership
  d67edb0e-a31d-11e0-af43-000c292ff6141.4. Preference given to domestic bidders/suppliers
  d67f1ce0-a31d-11e0-af43-000c292ff6141.5. Requirement for counter trade
  d67f2f64-a31d-11e0-af43-000c292ff6141.6. Domestic assistance programmes for companies
  d67f409e-a31d-11e0-af43-000c292ff6141.7. Discriminatory or flawed government procurement policies
  d67f5336-a31d-11e0-af43-000c292ff6141.8. Import bans
  d67f645c-a31d-11e0-af43-000c292ff6141.9. Determination of eligibility of an exporting country by the importing country
  d67f765e-a31d-11e0-af43-000c292ff6141.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country
  d67f886a-a31d-11e0-af43-000c292ff6141.11. Occupational safety and health regulation
  d67f9ac6-a31d-11e0-af43-000c292ff6141.12. Multiplicity and Controls of Foreign exchange market
  d67faca0-a31d-11e0-af43-000c292ff6141.13. "Buy national" policy
  d67fbe7a-a31d-11e0-af43-000c292ff6141.14. Lack of coordination between government institutions
  d67fcfd2-a31d-11e0-af43-000c292ff6141.15. Other
  Category 2. Customs and administrative entry procedures
  d67fe0da-a31d-11e0-af43-000c292ff6142.1. Government imposing antidumping duties
  d67ff28c-a31d-11e0-af43-000c292ff6142.2. Arbitrary customs classification
  d6800362-a31d-11e0-af43-000c292ff6142.3. Issues related to the rules of origin
  d68015a0-a31d-11e0-af43-000c292ff6142.4. Import licensing
  d6802680-a31d-11e0-af43-000c292ff6142.5. Decreed customs surcharges
  d6803846-a31d-11e0-af43-000c292ff6142.6. Additional taxes and other charges
  d6804962-a31d-11e0-af43-000c292ff6142.7. International taxes and charges levied on imports and other tariff measures
  d6805b28-a31d-11e0-af43-000c292ff6142.8. Lengthy and costly customs clearance procedures
  d6806c12-a31d-11e0-af43-000c292ff6142.9. Issues related to transit fees
  d6807ed2-a31d-11e0-af43-000c292ff6142.10. Inadequate or unreasonable customs procedures and charges
  d6808fee-a31d-11e0-af43-000c292ff6142.11. Lack of control in Customs infrastructure
  d680a0c4-a31d-11e0-af43-000c292ff6142.12. Lack of capacity of Customs officers
  d680b2d0-a31d-11e0-af43-000c292ff6142.13. Issues related to Pre-Shipment Inspections
  d680c3e2-a31d-11e0-af43-000c292ff6142.14. Other
  4d480568-810c-43b9-8f97-7ce442c5ea45Category 3. Technical barriers to trade (TBT)
  4d480586-bc1c-4f01-b5e3-2e1442c5ea45Category 4. Sanitary & phyto-sanitary (SPS) measures
  Category 5. Specific limitations
  d681956a-a31d-11e0-af43-000c292ff6145.1. Quantitative restrictions
  d681a65e-a31d-11e0-af43-000c292ff6145.2. Exchange controls
  d681b82e-a31d-11e0-af43-000c292ff6145.3. Export taxes
  d681c922-a31d-11e0-af43-000c292ff6145.4. Quotas
  d681da02-a31d-11e0-af43-000c292ff6145.5. Import licensing requirements
  d681ec2c-a31d-11e0-af43-000c292ff6145.6. Proportion restrictions of foreign to domestic goods (local content requirement)
  d681fd3e-a31d-11e0-af43-000c292ff6145.7. Minimum import price limits
  d6820f18-a31d-11e0-af43-000c292ff6145.8. Embargoes
  d682205c-a31d-11e0-af43-000c292ff6145.9. Non-automatic licensing
  d6823254-a31d-11e0-af43-000c292ff6145.10. Prohibitions
  d68243c0-a31d-11e0-af43-000c292ff6145.11. Quantitative safeguard measures
  d68255d6-a31d-11e0-af43-000c292ff6145.12. Export restraint arrangements
  d68266fc-a31d-11e0-af43-000c292ff6145.13. Other quantity control measures
  d682785e-a31d-11e0-af43-000c292ff6145.14. Restrictive licenses
  d6828a60-a31d-11e0-af43-000c292ff6145.15. Other
  Category 6. Charges on imports
  d6829b5e-a31d-11e0-af43-000c292ff6146.1. Prior import deposits and subsidies
  d682ad1a-a31d-11e0-af43-000c292ff6146.2. Administrative fees
  d682be86-a31d-11e0-af43-000c292ff6146.3. Special supplementary duties
  d682d088-a31d-11e0-af43-000c292ff6146.4. Import credit discriminations
  d682e1cc-a31d-11e0-af43-000c292ff6146.5. Variable levies
  d682f3a6-a31d-11e0-af43-000c292ff6146.6. Border taxes
  d68304c2-a31d-11e0-af43-000c292ff6146.7. Other
  Category 7. Other procedural problems
  d683170a-a31d-11e0-af43-000c292ff6147.1. Arbitrariness
  d68327ea-a31d-11e0-af43-000c292ff6147.2. Discrimination
  d68338b6-a31d-11e0-af43-000c292ff6147.3. Corruption
  d6834a68-a31d-11e0-af43-000c292ff6147.4. Costly procedures
  d6835b66-a31d-11e0-af43-000c292ff6147.5. Lengthy procedures
  d6836d2c-a31d-11e0-af43-000c292ff6147.6. Lack of information on procedures (or changes thereof)
  d6837e48-a31d-11e0-af43-000c292ff6147.7. Complex variety of documentation required
  d683902c-a31d-11e0-af43-000c292ff6147.8. Consular and Immigration Issues
  d683a134-a31d-11e0-af43-000c292ff6147.9. Inadequate trade related infrastructure
  d683c1aa-a31d-11e0-af43-000c292ff6147.10. Other
  Category 8. Transport, Clearing and Forwarding
  134ae3f8-9813-11e1-be2a-00e08128b0718.1. Government Policy and regulations
  13746138-9813-11e1-be2a-00e08128b0718.2. Administrative (Border Operating Hours, delays at border posts, etc.)
  139dea58-9813-11e1-be2a-00e08128b0718.3. Immigration requirements (Visa, travel permit)
  13c9ccfe-9813-11e1-be2a-00e08128b0718.4. Transport related corruption
  13f328f6-9813-11e1-be2a-00e08128b0718.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)
  141e6da4-9813-11e1-be2a-00e08128b0718.6. Vehicle standards
  d683b2f0-a31d-11e0-af43-000c292ff6148.7. Costly Road user charges /fees
  3746f9d4-98f6-11e1-be2a-00e08128b0718.8. Issues related to transit
  otherOther
  policyPolicy or Regulatory NTB
  notPolicyNot a policy or regulatory NTB
- statuses
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- regions
  08391dd0-3d26-11e4-916c-0800200c9a66ECOWAS
  08391dd0-3d26-11e4-916c-0800201c9a66UEMOA
- allStatuses
  4cc5a0be-045c-4434-a342-43b5c0a80305New (Not reviewed)
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  4cc5a0f0-4218-4545-8158-4343c0a80305Rejected
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- complaints
  0
  Complaint
  id5a981c15-45dc-4db7-a90b-4b90c5bdc882
  unique_number93
  user_id(null)
  user_detailsZongo Adama Tel: 0269382707 Truck: 10 KL 5664
  user_emailgershonewman@gmail.com
  complaintSix trucks were stopped and asked to pay Gh 5.00 each.
  original_complaintSix trucks were stopped and asked to pay Gh 5.00 each.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherYapei
  date_of_incident2018-03-01
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-03-01
  created2018-03-01 17:28:21
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-03-01 17:30:04
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff asked to speak to the police but they refused to take the phone and gave the drivers' documents back to them.
  offline0
  offline_comment
  policy0
  complaint_languageSix trucks were stopped and asked to pay Gh 5.00 each.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a981c7c-37a4-4b93-9450-434ac5bdc882
  complaint_id5a981c15-45dc-4db7-a90b-4b90c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentDrivers were released immediately
  resolution1
  created2018-03-01 17:30:04
  modified2018-03-01 17:30:04
  ComplaintsLocale(empty)
  TariffCode(empty)
  1
  Complaint
  id5a97f10e-7eb8-434c-a017-e089c5bdc882
  unique_number92
  user_id(null)
  user_detailsWala Issaka Tel: 0560006505 Truck:11 JH 7113
  user_emailgershonewman@gmail.com
  complaintThe driver was asked by the police to pay GH 5.00 without any explanation.
  original_complaintThe driver was asked by the police to pay GH 5.00 without any explanation.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherExit Techman
  date_of_incident2018-03-01
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-03-01
  created2018-03-01 14:24:46
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-03-01 14:28:20
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen speaking to a certain Sergent Mowak, he told GSA staff that the driver does not have fire extinguisher, reflectors and warning triangle. But the driver said he had all these tools. GSA staff then asked the driver to show all these to the police.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked by the police to pay GH 5.00 without any explanation.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a97f1e4-b58c-4ea9-ad9f-de73c5bdc882
  complaint_id5a97f10e-7eb8-434c-a017-e089c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentTwo minutes later the driver was released without checking the tools the police were requesting for.
  resolution1
  created2018-03-01 14:28:20
  modified2018-03-01 14:28:20
  ComplaintsLocale(empty)
  TariffCode(empty)
  2
  Complaint
  id5a97c52b-0280-402b-b38a-8e06c5bdc882
  unique_number90
  user_id(null)
  user_detailsMohamed Bagaya Tel: 0275107449 Truck:
  user_emailgershonewman@gmail.com
  complaintFour trucks were maintained at the exit of Wa for not paying GH 5.00.
  original_complaintFour trucks were maintained at the exit of Wa for not paying GH 5.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Wa
  date_of_incident2018-02-28
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-28
  created2018-03-01 11:17:31
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-03-01 11:21:36
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen GSA staff wanted to speak with the police they gave the drivers their documents and asked them to leave
  offline0
  offline_comment
  policy0
  complaint_languageFour trucks were maintained at the exit of Wa for not paying GH 5.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a97c620-2ca8-4510-aed8-7f42c5bdc882
  complaint_id5a97c52b-0280-402b-b38a-8e06c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe drivers were released without paying money
  resolution1
  created2018-03-01 11:21:36
  modified2018-03-01 11:21:36
  ComplaintsLocale(empty)
  TariffCode(empty)
  3
  Complaint
  id5a96c05e-ed30-46fb-a488-a882c5bdc882
  unique_number89
  user_id(null)
  user_detailsAbel Zongo Tel: 0276063909 Truck: 11 JL 2733
  user_emailgershonewman@gmail.com
  complaintThe driver called because they were three drivers kept by the police without any explanation
  original_complaintThe driver called because they were three drivers kept by the police without any explanation
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Tamale
  date_of_incident2018-02-28
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-28
  created2018-02-28 16:44:46
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-28 16:46:02
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this, GSA staff asked to speak to the police but before the driver gave the phone to one of the officers, they were given their documents to continue their journey.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver called because they were three drivers kept by the police without any explanation
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a96c0aa-d7bc-4ec8-8719-af38c5bdc882
  complaint_id5a96c05e-ed30-46fb-a488-a882c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe drivers were immediately released
  resolution1
  created2018-02-28 16:46:02
  modified2018-02-28 16:46:02
  ComplaintsLocale(empty)
  TariffCode(empty)
  4
  Complaint
  id5a951a40-3810-4e4e-95fd-469dc5bdc882
  unique_number88
  user_id(null)
  user_detailsZala Ibrahim Tel: 0278730031 Truck: 10 GM 5719
  user_emailgershonewman@gmail.com
  complaint The called because he was being physically harassed by the police.
  original_complaint The called because he was being physically harassed by the police.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Kitampo
  date_of_incident2018-02-23
  ntb_type_idother
  ntb_type_otherPhysical harassment on the corridor
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-23
  created2018-02-27 10:43:44
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-27 10:45:29
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateSpeaking to the police, GSA staff was told that the driver failed to stop and refused to get down from his truck. Then GSA staff asked the police if that was a reason to abuse the driver physically to the point of trying to hand-cuff him. The police denied abusing and trying to hand-cuffing the driver.
  offline0
  offline_comment
  policy0
  complaint_language The called because he was being physically harassed by the police.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a951aa9-e974-4b61-9d49-4504c5bdc882
  complaint_id5a951a40-3810-4e4e-95fd-469dc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released right after discussion with the police.
  resolution1
  created2018-02-27 10:45:29
  modified2018-02-27 10:45:29
  ComplaintsLocale(empty)
  TariffCode(empty)
  5
  Complaint
  id5a951594-997c-44f4-9d6f-4e5fc5bdc882
  unique_number87
  user_id(null)
  user_detailsSafo Soulemane Tel: 0264152748 Tuck: 11 KM 0026
  user_emailgershonewman@gmail.com
  complaintThe driver called because he was kept by the police saying that his carte grise has expired since 18th January 2018.
  original_complaintThe driver called because he was kept by the police saying that his carte grise has expired since 18th January 2018.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Tamale
  date_of_incident2018-02-23
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-23
  created2018-02-27 10:23:48
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-27 10:26:32
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff, speaking to the police, was told that the driver's carte grise has expired whiles the driver himself said the carte grise would expire December 2018. The police later said that the carte grise is not the only issue and that the driver wasn't wearing his seat belt. Then GSA staff asked the officer: "For which reason was the driver maintained" the officer could not answer.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver called because he was kept by the police saying that his carte grise has expired since 18th January 2018.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a951638-c158-40d5-bd9c-45b3c5bdc882
  complaint_id5a951594-997c-44f4-9d6f-4e5fc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhile still speaking to the police, the driver was given his documents to continue his journey.
  resolution1
  created2018-02-27 10:26:32
  modified2018-02-27 10:26:32
  ComplaintsLocale(empty)
  TariffCode(empty)
  6
  Complaint
  id5a950d3a-ba38-4672-846c-4954c5bdc882
  unique_number86
  user_id(null)
  user_detailsMohamed Bouda Tel: 0269543185 Truck: 11 JK 5014
  user_emailgershonewman@gmail.com
  complaintThe driver was kept at the police post because he overtook one police patrol car. The said patrol unit asked the officers at the to stop the driver.
  original_complaintThe driver was kept at the police post because he overtook one police patrol car. The said patrol unit asked the officers at the to stop the driver.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherAt Asankare barrier
  date_of_incident2018-02-20
  ntb_type_idother
  ntb_type_otherunnecessary delay along the corridor
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-20
  created2018-02-27 09:48:10
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-27 09:49:59
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updatespeaking to the police, GSA staff was told by the police that the driver was driving carelessly and was undertaking dangerous overtaking. GSA staff told the police told the police that this did not call for delay; the driver needed only an advice or warning which he told the police he would do.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was kept at the police post because he overtook one police patrol car. The said patrol unit asked the officers at the to stop the driver.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a950da7-ab5c-427d-b06c-40d6c5bdc882
  complaint_id5a950d3a-ba38-4672-846c-4954c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter discussion with the police, the driver was released
  resolution1
  created2018-02-27 09:49:59
  modified2018-02-27 09:49:59
  ComplaintsLocale(empty)
  TariffCode(empty)
  7
  Complaint
  id5a942c11-70a0-4af7-bc2e-1957c5bdc882
  unique_number85
  user_id(null)
  user_detailsDao Yakouba Tel: 0279328269
  user_emailgershonewman@gmail.com
  complaintDrivers, about 4 were stopped and asked by the police to GH 5.00 each
  original_complaintDrivers, about 4 were stopped and asked by the police to GH 5.00 each
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Buipe
  date_of_incident2018-02-18
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-18
  created2018-02-26 17:47:29
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 17:52:31
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff explained to the police that the transit trucks are not to pay any money nor be delayed for any reason on the corridor once their papers are on point.
  offline0
  offline_comment
  policy0
  complaint_languageDrivers, about 4 were stopped and asked by the police to GH 5.00 each
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a942d3f-71dc-4302-865d-18e8c5bdc882
  complaint_id5a942c11-70a0-4af7-bc2e-1957c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter about 5 minutes the drivers were released.
  resolution1
  created2018-02-26 17:52:31
  modified2018-02-26 17:52:31
  ComplaintsLocale(empty)
  TariffCode(empty)
  8
  Complaint
  id5a94277f-58b4-4ef2-99e1-0770c5bdc882
  unique_number84
  user_id(null)
  user_detailsDiala Zacharia Tel: 0265474207 Truck: 11 KM 0055
  user_emailgershonewman@gmail.com
  complaintThe driver was kept because the name on the pass doesn't tally with his name. This was due to the fact that the driver who was driving the vehicle fell sick after the pass had been issued and could not continue the journey.
  original_complaintThe driver was kept because the name on the pass doesn't tally with his name. This was due to the fact that the driver who was driving the vehicle fell sick after the pass had been issued and could not continue the journey.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherBefore Barbator
  date_of_incident2018-02-15
  ntb_type_idother
  ntb_type_otherNegligence
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-15
  created2018-02-26 17:27:59
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 17:37:05
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff explained the situation to the police who complained that they could have reported the sickness to the customs for a note to be attached to the documents.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was kept because the name on the pass doesn't tally with his name. This was due to the fact that the driver who was driving the vehicle fell sick after the pass had been issued and could not continue the journey.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a9429a1-18d0-4ff7-baf8-12c1c5bdc882
  complaint_id5a94277f-58b4-4ef2-99e1-0770c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes later, the driver was released.
  resolution1
  created2018-02-26 17:37:05
  modified2018-02-26 17:37:05
  ComplaintsLocale(empty)
  TariffCode(empty)
  9
  Complaint
  id5a9423bd-7b08-4bea-b74e-0770c5bdc882
  unique_number83
  user_id(null)
  user_detailsSanga Soulemane Tel: 0579734012 Truck: 11 GP 263
  user_emailgershonewman@gmail.com
  complaintThe driver was kept for not having all the weighing certificates
  original_complaintThe driver was kept for not having all the weighing certificates
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherAt Fulfuso
  date_of_incident2018-02-13
  ntb_type_idother
  ntb_type_otherunnecessary delay along the corridore
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-13
  created2018-02-26 17:11:57
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 17:14:20
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff told the police that it might be the weigh bridge operator's mistake. The officer understood and requested that there should be a collaboration between the various bridges.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was kept for not having all the weighing certificates
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a94244c-0810-4f9f-91e9-4ca8c5bdc882
  complaint_id5a9423bd-7b08-4bea-b74e-0770c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe was released after the discusasion
  resolution1
  created2018-02-26 17:14:20
  modified2018-02-26 17:14:20
  ComplaintsLocale(empty)
  TariffCode(empty)
  10
  Complaint
  id5a941bcb-c9a4-4a2b-a1a1-462fc5bdc882
  unique_number81
  user_id(null)
  user_detailsAli Toure Tel: 0267550970 Truck: 11 KJ 7471
  user_emailgershonewman@gmail.com
  complaintThe police asked the driver to pay an amount of money.
  original_complaintThe police asked the driver to pay an amount of money.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Tamalre
  date_of_incident2018-02-13
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-13
  created2018-02-26 16:38:03
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 16:40:16
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen asked, the officer could not tell GSA staff the reason the driver was kept at the check point
  offline0
  offline_comment
  policy0
  complaint_languageThe police asked the driver to pay an amount of money.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a941c50-9a78-4942-b59d-40cfc5bdc882
  complaint_id5a941bcb-c9a4-4a2b-a1a1-462fc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released immediately
  resolution1
  created2018-02-26 16:40:16
  modified2018-02-26 16:40:16
  ComplaintsLocale(empty)
  TariffCode(empty)
  11
  Complaint
  id5a9419bc-ab78-41ab-9796-459bc5bdc882
  unique_number80
  user_id(null)
  user_detailsMoussa Tel: 0579722537 Truck: 11 KH 3708
  user_emailgershonewman@gmail.com
  complaintThe driver was kept at the checkpoint for not paying an unspecified amount mentioned by the police. The police told him that he would sleep there if he didn't pay.
  original_complaintThe driver was kept at the checkpoint for not paying an unspecified amount mentioned by the police. The police told him that he would sleep there if he didn't pay.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherFew kilometers to Tamale
  date_of_incident2018-02-10
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-10
  created2018-02-26 16:29:16
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 16:33:26
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe police told GSA staff that it was just language barrier but denied asking for money
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was kept at the checkpoint for not paying an unspecified amount mentioned by the police. The police told him that he would sleep there if he didn't pay.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a941ab6-1188-4178-9566-4c36c5bdc882
  complaint_id5a9419bc-ab78-41ab-9796-459bc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentImmediately after discussion with the police, the driver was released
  resolution1
  created2018-02-26 16:33:26
  modified2018-02-26 16:33:26
  ComplaintsLocale(empty)
  TariffCode(empty)
  12
  Complaint
  id5a94177c-9028-4ba7-a614-4c7ec5bdc882
  unique_number79
  user_id(null)
  user_detailsSawadogo Ousmane Tel: 0263525681 Truck: 11 GM 2325
  user_emailgershonewman@gmail.com
  complaintThe driver was delayed for not presenting Kumasi weighing certificate.
  original_complaintThe driver was delayed for not presenting Kumasi weighing certificate.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherBefore Buipe
  date_of_incident2018-02-10
  ntb_type_idother
  ntb_type_otherUnnecessary delay along the corridor
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-10
  created2018-02-26 16:19:40
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 16:21:46
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff explained to the police that the stamp is valid since the other weighing certificates do not show any overload.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was delayed for not presenting Kumasi weighing certificate.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a9417fa-efc0-4a2a-b167-4261c5bdc882
  complaint_id5a94177c-9028-4ba7-a614-4c7ec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentBefore GSA staff finesed speaking with the officer, the driver was given his papers to continue his journey.
  resolution1
  created2018-02-26 16:21:46
  modified2018-02-26 16:21:46
  ComplaintsLocale(empty)
  TariffCode(empty)
  13
  Complaint
  id5a9414db-6560-4e3e-b34a-464fc5bdc882
  unique_number78
  user_id(null)
  user_detailsKabore Ousmane Tel: 0271353616 Truck: 11 KM 1835
  user_emailgershonewman@gmail.com
  complaintThe driver was kept for more than one hour for not paying GH5.00
  original_complaintThe driver was kept for more than one hour for not paying GH5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Kumasi
  date_of_incident2018-02-10
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-10
  created2018-02-26 16:08:27
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 16:10:35
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateSpeaking to one Mr. Kobby, he told GSA staff that he was alerted from Ajuso that the driver failed to stop; Statement to which the driver objected.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was kept for more than one hour for not paying GH5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a94155b-c15c-4661-b1fc-4104c5bdc882
  complaint_id5a9414db-6560-4e3e-b34a-464fc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released one minute later
  resolution1
  created2018-02-26 16:10:35
  modified2018-02-26 16:10:35
  ComplaintsLocale(empty)
  TariffCode(empty)
  14
  Complaint
  id5a9412ef-2990-40cc-b534-48eac5bdc882
  unique_number77
  user_id(null)
  user_detailsGandema Souleman Tel: 0262392263 Truck: 11 KM 0053
  user_emailgershonewman@gmail.com
  complaintThe driver called because he could not understand what the police officer was telling him.
  original_complaintThe driver called because he could not understand what the police officer was telling him.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherBalungu
  date_of_incident2018-02-09
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-09
  created2018-02-26 16:00:15
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 16:01:36
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe police told GSA staff that they wanted to check his fire extinguisher and warning triangle. This, GSA staff explained to the driver.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver called because he could not understand what the police officer was telling him.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a941340-80dc-4ebd-852f-4d02c5bdc882
  complaint_id5a9412ef-2990-40cc-b534-48eac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver called to confirm hi release.
  resolution1
  created2018-02-26 16:01:36
  modified2018-02-26 16:01:36
  ComplaintsLocale(empty)
  TariffCode(empty)
  15
  Complaint
  id5a9410ce-d80c-4d83-9585-451fc5bdc882
  unique_number76
  user_id(null)
  user_detailsSouleman Safo Tel: 0264152748 Truck: 11 KM 0026
  user_emailgershonewman@gmail.com
  complaintPolice asked the driver to pay GH 5.00
  original_complaintPolice asked the driver to pay GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Yapei
  date_of_incident2018-02-07
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-07
  created2018-02-26 15:51:10
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 15:52:40
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen asked why the driver was delayed, the police claimed the driver parked wrongly but denied asking for money.
  offline0
  offline_comment
  policy0
  complaint_languagePolice asked the driver to pay GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a941128-3cfc-4489-95da-4503c5bdc882
  complaint_id5a9410ce-d80c-4d83-9585-451fc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released without paying any money
  resolution1
  created2018-02-26 15:52:40
  modified2018-02-26 15:52:40
  ComplaintsLocale(empty)
  TariffCode(empty)
  16
  Complaint
  id5a940ebd-f288-42c7-8cac-433cc5bdc882
  unique_number75
  user_id(null)
  user_detailsSakande Abdoulrahim Tel: 0274853923 Truck: 11 KJ 5780
  user_emailgershonewman@gmail.com
  complaintThe driver was aske to pay GH 5.00 without any explanantion
  original_complaintThe driver was aske to pay GH 5.00 without any explanantion
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Tamale
  date_of_incident2018-02-06
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-06
  created2018-02-26 15:42:21
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 15:45:05
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateSpeaking to a certain Inspector Karl, he told GSA staff that it was just the normal routine check, so the driver will be released as soon as they finish the check.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was aske to pay GH 5.00 without any explanantion
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a940f61-cd4c-459b-863d-4757c5bdc882
  complaint_id5a940ebd-f288-42c7-8cac-433cc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhile still speaking to the police, the driver was given his documents to continue his journey.
  resolution1
  created2018-02-26 15:45:05
  modified2018-02-26 15:45:05
  ComplaintsLocale(empty)
  TariffCode(empty)
  17
  Complaint
  id5a940d11-8ef8-4a6c-a194-4390c5bdc882
  unique_number74
  user_id(null)
  user_detailsArouna Traore Tel: 0579725612 Truck: GP 1101
  user_emailgershonewman@gmail.com
  complaintThe driver was chassed by the police, who asked him to turn the car to their office.
  original_complaintThe driver was chassed by the police, who asked him to turn the car to their office.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idML
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Nandom
  date_of_incident2018-02-06
  ntb_type_idother
  ntb_type_otherLack of appropriate road sign
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-06
  created2018-02-26 15:35:13
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-26 15:36:35
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe police explained to GSA staff the driver failed to stop and that that was not the first time. The driver claimed to have never had problem with them and said further that the police were in the bush with no barrier; therefore he didn't see them. GSA staff thanked the police first but asked them later to make a visible sign on the road to notify their presence
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was chassed by the police, who asked him to turn the car to their office.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idML
  nameMali
  short_name
  fre_nameMali
  fre_short_name
  por_nameMali
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a940d63-4348-4f37-b73d-44c7c5bdc882
  complaint_id5a940d11-8ef8-4a6c-a194-4390c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes later the driver called to confirm his release
  resolution1
  created2018-02-26 15:36:35
  modified2018-02-26 15:36:35
  ComplaintsLocale(empty)
  TariffCode(empty)
  18
  Complaint
  id5a8d689c-a604-4c12-8dc1-4ab8c5bdc882
  unique_number73
  user_id
  user_detailsOumarou Ouedraogo Tel: 0272498043 Tel: 11 GJ 1762
  user_emailgershonewman@gmail.com
  complaintThe driver got to the weigh bridge and weighed the truck and was asked by the operators to pay some amount of money. As the driver refused to do so, they asked him to continue his journey knowing that this will cause him problem with both the police and other weigh bridge operators.
  original_complaintThe driver got to the weigh bridge and weighed the truck and was asked by the operators to some amount of money. As the driver refused to do so, they asked him to continue his journey knowing that this will cause him problem with both the police and other weigh bridge operators.
  country_idGH
  town_idf0ca9094-3a90-11e4-931c-000c292ff614
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherExit Accra
  date_of_incident2018-02-03
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-03
  created2018-02-21 14:39:56
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-21 14:42:19
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhile speaking with one operator (Anthony) with the Phone number 0208335953, he insisted that the continues his journey. GSA staff then asked him to attach a signed note to the driver's documents to confirm that the driver weighed the truck but there was light out. The operator refused but GSA staff insisted that he should do so. After about Fifteen (15) minutes of discussion, another operator (lady) who refused to identify herself asked GSA staff to tell the driver to go round and mount the scale a second time because the light came back; this GSA staff explained to the driver.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver got to the weigh bridge and weighed the truck and was asked by the operators to pay some amount of money. As the driver refused to do so, they asked him to continue his journey knowing that this will cause him problem with both the police and other weigh bridge operators.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a8d692b-af78-4e22-b326-4b44c5bdc882
  complaint_id5a8d689c-a604-4c12-8dc1-4ab8c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter about 10 minutes, the driver called to confirm his release
  resolution1
  created2018-02-21 14:42:19
  modified2018-02-21 14:42:19
  ComplaintsLocale
  0
  trans_id24
  id5a8d689c-a604-4c12-8dc1-4ab8c5bdc882
  complaint
  localefre
  1
  trans_id25
  id5a8d689c-a604-4c12-8dc1-4ab8c5bdc882
  complaint
  localepor
  TariffCode(empty)
  19
  Complaint
  id5a8d6410-b0e8-4063-bb18-4bc9c5bdc882
  unique_number72
  user_id(null)
  user_detailsGandema Soulemane Tel: 0262392263 Truck: 11 KM 0053
  user_emailgershonewman@gmail.com
  complaintThe driver was asked to pay GH 1.00 without any reason
  original_complaintThe driver was asked to pay GH 1.00 without any reason
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherAt 60 Km from Tamale
  date_of_incident2018-02-02
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-02-02
  created2018-02-21 14:20:32
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-02-21 14:21:53
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateSpeaking to te police, the latter told GSA staff that there was no problem with the driver's papers. Then GSA staff asked the police not to delay the driver since this is against the Government "Free movement along the corridor" agenda.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked to pay GH 1.00 without any reason
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5a8d6461-03b8-452f-b4dd-48d0c5bdc882
  complaint_id5a8d6410-b0e8-4063-bb18-4bc9c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released and no money was paid
  resolution1
  created2018-02-21 14:21:53
  modified2018-02-21 14:21:53
  ComplaintsLocale(empty)
  TariffCode(empty)
- currentUser(null)
- defaultLanguageEnglish
- $this->data
  Complaint(empty)
- $this->validationErrors(empty)
- Loaded Helpers
  0jqueryEngine
  1js
  2paginator
  3simpleGraph
  4htmlToolbar
  5toolbar
  6number
  7filter
  8text
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====

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

default

Query Explain:

Memory

Timers

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

Request History

Session

Request

Cake Params

$_GET

Cookie

Current Route

Sql Logs

default

Query Explain:

Memory

Timers

Logs

View Variables